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Sheraton Ottawa Hotel

4.0 star property
Eco-certified hotel with fitness centre and 24-hour business centre

Choose dates to view prices

Photo gallery for Sheraton Ottawa Hotel

Lobby lounge
Meeting facility
Exterior
Lobby lounge
Reception
Located close to Parliament Hill and Rogers Centre Ottawa, Sheraton Ottawa Hotel provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Carleton Grill, offers breakfast, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and a gym.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
The current price is NZ$270
includes taxes & fees
10 Oct - 11 Oct

Room options

Check availability for these dates

Tonight

Sept 21 - Sept 22
Check availability for tonight Sept 21 - Sept 22

Tomorrow

Sept 22 - Sept 23
Check availability for tomorrow Sept 22 - Sept 23
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Room, 2 Double Beds, Non Smoking, Executive Level

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 2 Double Beds, Non Smoking, Executive Level

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, Executive Level

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, Executive Level

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Club Lounge
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 King Bed, Non Smoking

9.2 out of 10
Wonderful
(120 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Double Beds, Non Smoking

8.6 out of 10
Excellent
(99 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Pillow-top bed
  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

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Exterior

Holiday Inn Ottawa Dwtn - Parliament Hill by IHG

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  • Pet-friendly
  • Free WiFi
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  • Gym
8.2 out of 10, Very good, 942 reviews
The price is NZ$287
includes taxes & fees
11 Oct - 12 Oct
Holiday Inn Ottawa Dwtn - Parliament Hill by IHG
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About the area

Map
150 Albert St, Ottawa, ON, K1P5G2

What's nearby

  • Parliament Hill - 7 min walk - 0.6 km
  • Rogers Centre Ottawa - 7 min walk - 0.6 km
  • Rideau Centre - 8 min walk - 0.7 km
  • Byward Market Square - 11 min walk - 1.0 km
  • University of Ottawa - 12 min walk - 1.0 km

Getting around

  • Parliament Station - 2 min walk
  • Ottawa Station - 9 min drive
  • Ottawa International Airport (YOW) - 18 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪A&W Canada - ‬2 min walk
  • ‪Bier Markt - ‬3 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen St Fare - ‬3 min walk

About this property

Sheraton Ottawa Hotel

Eco-certified hotel near Rideau Canal
Located close to Parliament Hill and Rogers Centre Ottawa, Sheraton Ottawa Hotel provides a corner/local shop, a coffee shop/cafe and dry cleaning/laundry services. The on-site restaurant, Carleton Grill, offers breakfast, dinner and children's meals. Free in-room WiFi is available to all guests, along with a bar and a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), valet parking (surcharge) and express check-out
  • A lift, smoke-free property and concierge services
  • A TV in reception, a water dispenser and a 24-hour front desk
  • Guest reviews say great things about the central location and helpful staff
Room features
All 236 rooms have comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Guest reviews speak positively of the cleanliness rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with shower/bath combinations and free toiletries
  • 50-inch HDTVs with satellite channels
  • Wardrobes/cupboards, recycling and fridges

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (CAD 35 per day; includes in/out privileges)
  • Extended parking on site (CAD 32 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 19 to 26 for adults and CAD 9.50 to 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Carleton Grill
  • Sasha's Lounge

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • 829 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 17 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch LCD TV with satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: CAD 75.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 May to 11 September:
  • Dining venue
The property will be renovating from 20 June 2025 to 28 August 2027 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20 per night.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CAD 19.00 to 26.00 for adults and CAD 9.50 to 13.00 for children
  • Valet parking fee: CAD 35.00 per day (in/out privileges)
  • Extended parking fee: CAD 32.00 per day
  • Late check-out fee: CAD 75.00 (subject to availability)
  • Rollaway bed fee: CAD 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Sheraton Ottawa
Ottawa Sheraton
Ottawa Sheraton Hotel
Sheraton Hotel Ottawa
Sheraton Ottawa
Sheraton Ottawa Hotel
Sheraton Ottawa Hotel Hotel
Sheraton Ottawa Hotel Ottawa
Sheraton Ottawa Hotel Hotel Ottawa

Frequently asked questions

Is Sheraton Ottawa Hotel pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Sheraton Ottawa Hotel?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Sheraton Ottawa Hotel on 10 Oct 2025 start from NZ$270.27, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sheraton Ottawa Hotel?

Valet parking is available for CAD 35.00 per day. Extended parking is available for CAD 32.00 per day.

What time is check-in at Sheraton Ottawa Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sheraton Ottawa Hotel?

Checkout is at noon. Late checkout is available for CAD 75.00 (subject to availability).

Where is Sheraton Ottawa Hotel located?

Located in Downtown Ottawa, this eco-certified hotel is within a 10-minute walk of Rideau Canal, Parliament Hill and Rideau Centre. Rogers Centre Ottawa and University of Ottawa are also within 15 minutes. Parliament Station is only a 2-minute walk and Lyon Station is 8 minutes.

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Sheraton Ottawa Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 664 out of 1113 reviews
Rating 8 - Good. 288 out of 1113 reviews
Rating 6 - Okay. 89 out of 1113 reviews
Rating 4 - Poor. 37 out of 1113 reviews
Rating 2 - Terrible. 35 out of 1113 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for business or vacations
Stayed 3 nights in Aug 2025

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Edgardo

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, excellent service, clean room, friendly reception staff, easy check in and check out.👍
Stayed 2 nights in Aug 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, amenities
Great location, perfect service.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay, reception desk was helpful. Beautiful place to stay.
Stayed 1 night in Aug 2025

10/10 Excellent

Gaurav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very good.
Stayed 2 nights in Aug 2025

8/10 Good

Wendy

Excellent location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and love the pillows!
Stayed 1 night in Aug 2025

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is well located.
Stayed 1 night in Aug 2025

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, great location.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Basic menu however the food was delicious
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, great place and clean to
Stayed 1 night in Jul 2025

10/10 Excellent

ธฤษิดา

Liked: Cleanliness, staff & service, property conditions & facilities
Sheraton standard, very helpful and professional staff
Stayed 1 night in Aug 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious rooms and friendly and helpful staff!!
Stayed 3 nights in Sep 2025

10/10 Excellent

Annie

Liked: Cleanliness, amenities, property conditions & facilities
Place is nice just staff and food could be better
Stayed 2 nights in Aug 2025

10/10 Excellent

R. Cooper

Liked: Amenities
Check in was great
Stayed 1 night in Jul 2025

8/10 Good

Frederik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Baoshe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had very positivie experience during our stay in this hotel. Front desk staff was very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Kulwant

Liked: Cleanliness
Good
Stayed 2 nights in Jul 2025

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great experience The staff is more than helpful A great location as well
Stayed 1 night in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, amenities
I like my stay in Sheraton hotel. For the exception of condition of the bed and beddings ( pillows where too big for the pillow cases, and the bed sheets where too short for a bed) Other then that it was a pleasant stay and wonderful staff
Stayed 4 nights in Aug 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2025

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service and excellent location for exploring the city. Room is clean and everything is just right. Highly recommended.
Stayed 1 night in Aug 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 1 night in Apr 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grest hptel
Stayed 2 nights in Sep 2025

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