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Arlo, BW Signature Collection

2.0 star property
Downtown Ottawa's urban retreat offers the perfect blend of connectivity and activity, with public WiFi areas and a fitness center for daily workouts

Choose dates to view prices

Sonder Arlo sits in the heart of Downtown Ottawa, where travelers find both comfort and practicality. The property features a well-equipped gym, convenient laundry facilities, and helpful concierge services. Parliament Hill and Shaw Centre are just a short walk away.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • 24/7 front desk
The current price is NZ$276
includes taxes & fees
28 June - 29 June

Room options

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Cozy Room, Full Kitchen)

8.4 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 Queen Bed, Non Smoking, Kitchen (Full Kitchen)

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen) | Private kitchenette

Standard Room, 1 King Bed, Non Smoking, Kitchen (Full Kitchen)

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Kitchen (Separate Living Room;with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

1 bedroom, hypo-allergenic bedding, individually decorated

Standard Room, 1 King Bed, Non Smoking, Balcony (Full Kitchen)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

1 bedroom, hypo-allergenic bedding, individually decorated

Suite, 1 King Bed, Non Smoking, Balcony (Separate Living Room;with Sofabed)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

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21 June - 22 June
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About the area

Downtown Ottawa, a neighbourhood in Ottawa, is home to Arlo, BW Signature Collection. National Arts Centre and Canadian Museum of History are cultural highlights, or if an activity is on the agenda, check out Nordik Spa-Nature. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Gatineau Sports Centre. Guests love the hotel's central location. Visit our Ottawa travel guide
Map
88 Albert Street, Ottawa, ON, K1P 5E9

What's nearby

  • Elgin Street
    Elgin Street
    1 min walk - 0.1 km
  • Rideau Canal
    Rideau Canal
    2 min walk - 0.2 km
  • National Arts Centre
    National Arts Centre
    2 min walk - 0.2 km
  • Parliament Hill
    Parliament Hill
    7 min walk - 0.6 km
  • Byward Market Square
    Byward Market Square
    10 min walk - 0.9 km

Getting around

  • Parliament Station
    4 min walk
  • Ottawa, ON (XDS-Ottawa Train Station)
    8 min drive
  • Ottawa International Airport (YOW)
    20 min drive

Restaurants

  • Little Victories
    3 min walk
  • Grill Forty One - G41
    3 min walk
  • Tim Hortons
    1 min walk
  • Tim Hortons
    2 min walk
  • Second Cup Café
    2 min walk

About this property

Arlo, BW Signature Collection

Hotel near Byward Market Square
Located close to National Arts Centre and Rogers Centre Ottawa, Arlo, BW Signature Collection provides a corner/local shop, laundry facilities and a 24-hour gym. Stay connected with free in-room WiFi.
Additional perks include:
  • Luggage storage, smoke-free property and concierge services
  • A 24-hour front desk, a table football and a lift
  • A gift shop
  • Guest reviews say great things about the central location and helpful staff
Room features
All 152 individually furnished rooms feature perks such as air conditioning, in addition to amenities such as free WiFi and dining tables. Guest reviews highly rate the cleanliness rooms at the property.
More amenities include:
  • Bathrooms with designer toiletries and baths or showers
  • 50-inch flat-screen TVs with streaming services and digital channels
  • Wardrobes/cupboards, kitchens and full-sized fridge/freezers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • 24-hour gym
  • Foosball table

Family friendly

  • Dining table
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request

Accessibility

  • Lift (91 centimetre wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with digital channels
  • Streaming services

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 45.2, per accommodation, per day (maximum of CAD 316.4 per stay), plus a CAD 170 deposit
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 36 kg per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

  • Pet deposit: CAD 170
  • Pet fee: CAD 45.2 per accommodation, per day (maximum CAD316.4 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Construction is underway at a neighbouring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Arlo, BW Signature Collection pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 36 kg per pet. There's a deposit of CAD 170 and a fee of CAD 45.2 per accommodation, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Arlo, BW Signature Collection?

As of 30 May 2026, prices found for a 1-night stay for 2 adults at Arlo, BW Signature Collection on 28 Jun 2026 start from NZ$276, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Arlo, BW Signature Collection?

Arlo, BW Signature Collection doesn't offer parking.

What time is check-in at Arlo, BW Signature Collection?

Check-in start time: 4:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Arlo, BW Signature Collection?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Arlo, BW Signature Collection located?

Located in Downtown Ottawa, this hotel is steps away from Elgin Street and National Arts Centre. Rideau Canal and University of Ottawa are also within 10 minutes. Parliament Station is only a 4-minute walk and Rideau Station is 9 minutes.

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Reviews

Arlo, BW Signature Collection Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Amenities

9.2

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 893 out of 1392 reviews
Rating 8 - Good. 317 out of 1392 reviews
Rating 6 - Okay. 105 out of 1392 reviews
Rating 4 - Poor. 28 out of 1392 reviews
Rating 2 - Terrible. 49 out of 1392 reviews

Reviews

Verified

10/10 Excellent

THERESA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location, and very nice room.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean and quiet. Would stay here again
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Marianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, very friendly stuff, fully equipped kitchen
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean room
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jorge Nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. My room in the 12 floor was spacious, bright and beautifully decorated. The breakfast was quite good and the breakfast area was large with plenty of comfortable spaces. Great value!
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Flavio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check In was easy and fast, The room was clean, comfortable, with everything I needed. The bed was especially comfortable, and the overall atmosphere felt calm and welcoming. I would definitely choose this Hotel again on my next visit.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Mehakdeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel was amazing. The location, view everything was perfect. They had kitchen with all the appliances required for staycation. Even had cutlery including wine glasses, beer glasses etc. Overall amazing experience.
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Timothy

Room was clean, with good amenities
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall clean room and good location, shower in my room needed maintenance and the breakfast could use more protein options.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the friendly and welcoming staff, and fun new pancake maker. Great location. Gym clean and stocked with good basics.
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, highly professional staff; excellent location: well-equipped, spotless room
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Desire

Liked: Cleanliness, amenities, property conditions & facilities
From the spotless cozy room to the courteous staff, everything was perfect
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly and room was clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t use gym but room and overall hotel are spotless and well equipped Staff are exceptionally friendly and helpful. And terrific central location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Gordia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jaydin

The staff was friendly and the rooms were
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The whole property is very clean. All the staff are lovely, and we especially love Wellie, who is so helpful.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Yang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service good
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked a little more choice at the breakfast. Oatmeal, eggs, cheese would have been appreciated. My room was quiet, and my bed was comfortable. The location was very convenient for the number of places I wish to visit. There were a number of restaurants and grocery stores quite close by.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Katerie

Liked: Cleanliness, staff & service, amenities
Clean room and very welcoming staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay, the staff was friendly and helpful. The Unit was clean and cute. It was so nice to have a fridge and sone dishes. Overall, a great stay! Highly recommend, as a great affordable option.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Lindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room was in decent condition - flooring was in need of replacement. Utilized the games room in the basement.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Marc

Liked: Cleanliness, amenities, property conditions & facilities
Great to have a functional kitchen, helps to reduce eating restaurants. The front desk staff were fantastic.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Lori-Ann

Liked: Cleanliness, staff & service, amenities
Staff were great. Very helpful.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent option, close to parliament, comfortable bed. Clean. Has kitchen with stove, dishwasher, microwave. Could have a toaster, would be ideal.
Stayed 2 nights in Mar 2026