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Hard Rock Hotel & Casino Ottawa

4.5 star property
Luxury resort with 8 restaurants and casino

Choose dates to view prices

Photo gallery for Hard Rock Hotel & Casino Ottawa

In-room safe, laptop workspace, blackout curtains, free WiFi
Lobby
Front of property
65-inch Smart TV with digital channels, streaming services
Superior Suite, 1 King Bed, Corner | Living area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar
  • Pet-friendly
  • Room service
  • Gym
  • 24/7 front desk
The current price is NZ$245
includes taxes & fees
8 Sept - 9 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room, 2 Queen Beds, Roll-in Shower

In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 2 Queen Beds, Roll-in Shower

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

In-room safe, laptop workspace, blackout curtains, free WiFi

Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout curtains, free WiFi

Suite, 1 King Bed, Roll-in Shower

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Separate bedroom
  • 72 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Roll-in Shower

In-room safe, laptop workspace, blackout curtains, free WiFi

Deluxe Room, 1 King Bed, Roll-in Shower

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Private bathroom
Bathrobes
Rainfall showerhead
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

Superior Suite, 1 King Bed, Corner

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Mini-fridge
Smart TV
Blackout curtains
Separate bedroom
  • 77 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Gloucester, a neighbourhood in Ottawa, Hard Rock Hotel & Casino Ottawa is near the airport and near a metro station. Billings Estate National Historic Site and Canada Science and Technology Museum are cultural highlights, and some of the area's activities can be experienced at Vincent Massey Park and Dows Lake Pavilion. Looking to enjoy an event or a game while in town? See what's happening at TD Place Stadium or Walter Baker Sports Centre.
Visit our Ottawa travel guideOpens in a new window
View more Resorts in OttawaOpens in a new window
Map
4837 Albion Road South, Ottawa, ON, K1X 1A3

What's nearby

  • Rideau Carleton Raceway - 3 min walk - 0.3 km
  • Ernst & Young Centre - 10 min drive - 10.2 km
  • Rideau Canal - 13 min drive - 12.4 km
  • Carleton University - 16 min drive - 16.3 km
  • University of Ottawa - 22 min drive - 22.8 km

Getting around

  • Greenboro Station - 10 min drive
  • Ottawa Fallowfield Station - 22 min drive
  • Ottawa International Airport (YOW) - 11 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Crust & Crate - ‬6 min drive
  • ‪Eva's Chip Wagon - ‬5 min drive
  • ‪Hunter's Public House - ‬6 min drive
  • ‪Dairy Queen - ‬7 min drive

About this property

Hard Rock Hotel & Casino Ottawa

Luxury resort located in Gloucester
A casino, a corner/local shop and concerts and live shows are just a few of the amenities provided at Hard Rock Hotel & Casino Ottawa. For those looking to try their luck, this resort boasts a casino VIP room, 40 casino gaming tables and 1500 slot machines. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a terrace and designer shops on-site.
You'll also find perks such as:
  • Free self-parking, plus valet parking (surcharge)
  • An electric car charging station, ATM/banking services and smoke-free property
  • A TV in reception, luggage storage and a 24-hour front desk
Room features
All 150 rooms include comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other conveniences in all rooms include:
  • Bathrooms with hairdryers and shampoo
  • 65-inch Smart TVs with streaming services and digital channels
  • Wardrobes/cupboards, mini fridges and CD players

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Valet parking on site (CAD 20 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Brick'd Restaurant
  • Constant Grind
  • Council Oak
  • Hard Rock Cafe
  • YOUYU Noodle Bar

Things to do

  • 1,500 slot machines
  • 24-hour gym
  • 40 gaming tables
  • Casino (56,511 square foot of space)
  • Concerts/live shows
  • Designer stores
  • Evening entertainment
  • Shopping
  • TV in common areas

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Front entrance ramp
  • Lift (120 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 5 floors
  • Built in 2025
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 65-inch smart TV with digital channels
  • CD player
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Meal delivery service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Electrical adapters
  • Heating (climate-controlled)
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 49.00 per pet, per night, plus a one-off cleaning fee of CAD 49.00
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 23 kg per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation
Food and water bowls and an off-lead area are available

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome
Rollaway/extra beds are available for CAD 30.0 per stay.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 100 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus a one-off CAD 49.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 30.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hard Rock Hotel & Casino Ottawa pet-friendly?

Yes, this property allows dogs (limit 1 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 49.00 per pet, per night. A cleaning fee of CAD 49.00 also applies. Service animals are exempt from fees.

How much does it cost to stay at Hard Rock Hotel & Casino Ottawa?

As of 19 Aug 2025, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Ottawa on 8 Sept 2025 start from NZ$245.35, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hard Rock Hotel & Casino Ottawa?

Self-parking is free at this property.

What time is check-in at Hard Rock Hotel & Casino Ottawa?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hard Rock Hotel & Casino Ottawa?

Checkout is at 11:00 AM.

Where is Hard Rock Hotel & Casino Ottawa located?

Located in Gloucester, this luxury resort is 0.1 mi (0.2 km) from Rideau Carleton Raceway and within 6 miles (10 km) of Ernst & Young Centre and EY Centre. South Keys Shopping Centre and Rideau Canal are also within 9 miles (15 km).

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Hard Rock Hotel & Casino Ottawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 21 out of 34 reviews
Rating 8 - Good. 6 out of 34 reviews
Rating 6 - Okay. 5 out of 34 reviews
Rating 4 - Poor. 1 out of 34 reviews
Rating 2 - Terrible. 1 out of 34 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new establishment is amazing!!
Stayed 1 night in Aug 2025

10/10 Excellent

Leonard

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and very convenient for playing and relaxing but I found it limited dining options still rate it 5 stars.
Stayed 1 night in Aug 2025

8/10 Good

Satpal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 1 night in Aug 2025

10/10 Excellent

Emanuel

New casino and great room
Stayed 1 night in Aug 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was opened on July 3rd and is therefore brand new. Property was spotless, rooms were comfortable and spacious and several restaurants onsite. Thouroughly enjoyed our stay and would recommend to all
Stayed 1 night in Aug 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, the hotel itself is incredible, great rooms, clean, modern and just fantastic. I would definitely come back.
Stayed 1 night in Aug 2025

10/10 Excellent

rosita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time
Stayed 1 night in Aug 2025

10/10 Excellent

haihuan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfort and great value for money
Stayed 1 night in Aug 2025

10/10 Excellent

kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the Casino wasn't all open, the pla e was very nice, staff were super and the room rocked!
Stayed 1 night in Aug 2025

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!
Stayed 1 night in Aug 2025

10/10 Excellent

Wm. Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Typical Hard Rock...wonderful experience!
Stayed 1 night in Aug 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to access. Some good food options. Spacious room, clean, comfortable bed. Would have liked a spot to pick up some snacks.
Stayed 1 night in Aug 2025

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was awesome. Except no poutine.
Stayed 1 night in Aug 2025

10/10 Excellent

Magdalena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel with comfortable new rooms, beautiful huge bathrooms. The main area by the lobby is where the casino is, so it's LOUD and busy all the time
Stayed 1 night in Aug 2025

8/10 Good

Walid

Liked: Cleanliness, staff & service, property conditions & facilities
Dry nice but the entrance from the casino is bad
Stayed 1 night in Aug 2025

10/10 Excellent

benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
excellent overol
Stayed 1 night in Aug 2025

8/10 Good

Adam

Liked: Cleanliness, amenities, property conditions & facilities
The king suit was very modern and luxurious. Overall very well designed and has great potential to be even better. Also, this is a great addition to Ottawa. It will only get better!
Stayed 1 night in Aug 2025

8/10 Good

William

Liked: Cleanliness
The location and facility was difficult to access with limited handicapped parking an inconvenience for guests with limited mobility. Additionally, rest areas - seating & quiet areas was limited.
Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
I did not like that you had to walk through the casino to get to the hotel front desk. Glad that there is security though
Stayed 1 night in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was nice..lol except when we got here we had to switch rooms after unpacking everything ? We went to leave our original room door didnt lock ..so we had to change rooms and pack everything back up.. but with a little inconvenience we went on with our night and enjoyed ourselves..
Stayed 1 night in Aug 2025

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Comfy, clean, friendly. Food options good, though Marketplace area was mostly empty during my days there. Only drawbacks: location, and unclear policies. Make sure you have what you need, since it’s miles from any shops. ‘Rideshare Zone’ for Uber lifts causes confusion. No in-room movies, just Netflix if you can sign in. Strange security and no-photography policies, and some staff were unaware of rules. Overall very fun though!
Stayed 2 nights in Aug 2025

6/10 Okay

Matthew

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Disappointing not having a fitted sheet on the bed, casino floor staff avoid you and everything is expensive
Stayed 1 night in Aug 2025

2/10 Terrible

Xing

Disliked: Amenities
Be careful about the small words that adult over 19!! We stayed in front of the hotel and don’t allowed to walk into the hotel for hours!! AND still pay the full price without any service or even one step into the hotel!! Expedia is a horrible company that still charge me the full price for the booking however we didn’t have a room to stay! Won’t use the Expedia anymore!
Stayed 1 night in Aug 2025

6/10 Okay

Ken

Liked: Cleanliness, property conditions & facilities
I paid extra for a King suite with soaker tub. It indicated in the description and pictures. I was given a room without one, then switched rooms. This one also didn't have one. Why am I paying extra for a room without the amenities listed?
Stayed 1 night in Aug 2025

6/10 Okay

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are great, but when it comes to food and convenience, the hard rock struck out. They made their market place fully automated, so you’re ordering from a screen, difficult to modify or ask for something simple. We had reservations at steak house, even though it was 2/3 full we were told that if we didn’t have reservations we would not be allowed to sit. We had 9:00 reservations, we got our soup and 5 min after soup was given to us our steak came, so we couldn’t even enjoy the soup. Asked for medium rare, came medium well, we sent it back, was then told that the “heat” said it was medium rare so they will make it rare. New steak came and was 2/3 bone or fat and had zero flavour. Casino was packed, happening.
Stayed 1 night in Aug 2025