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Hard Rock Hotel & Casino Ottawa

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Luxury
4.5 star property
9.2

Wonderful

Luxury resort located in Gloucester

A casino, a corner/local shop and concerts and live shows are just a few of the amenities provided at Hard Rock Hotel & Casino Ottawa. For those looking to try their luck, this resort boasts 1500 slot machines, 40 casino gaming tables and a casino VIP room. At the 8 on-site restaurants, enjoy breakfast, brunch, lunch, dinner and American cuisine. Stay connected with free in-room WiFi, with a speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities, such as a terrace and designer shops on-site.

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$309
includes taxes & fees
31 May - 1 June

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 49.00 per pet, per night, plus a one-off cleaning fee of CAD 49.00

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total (up to 23 kg per pet)

Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Food and water bowls and an off-lead area are available

Children and extra beds

Children 18 and younger are not allowed at this property; all guests older than 18 are welcome

Rollaway/extra beds are available for CAD 20.00 per stay.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: CAD 20 per day (in/out privileges)
  • Pet fee: CAD 49.00 per pet, per night plus a one-off CAD 49.00 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 20.00 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and outdoor lighting

We should mention

Children 18 years old and younger are not permitted at this property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Is Hard Rock Hotel & Casino Ottawa pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 23 kg per pet. There's a fee of CAD 49.00 per pet, per night. A cleaning fee of CAD 49.00 also applies. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much does it cost to stay at Hard Rock Hotel & Casino Ottawa?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Hard Rock Hotel & Casino Ottawa on 31 May 2026 start from NZ$309, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hard Rock Hotel & Casino Ottawa?

Self-parking is free at this property.

What time is check-in at Hard Rock Hotel & Casino Ottawa?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hard Rock Hotel & Casino Ottawa?

Checkout is at 11:00 AM.

Where is Hard Rock Hotel & Casino Ottawa located?

Located in Gloucester, this luxury resort is 0.1 mi (0.2 km) from Rideau Carleton Raceway and within 6 miles (10 km) of Ernst & Young Centre and EY Centre. South Keys Shopping Centre and Rideau Canal are also within 9 miles (15 km).

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Reviews

Reviews

9.2

Wonderful

9.8

Cleanliness

9.2

Amenities

9.2

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 318 out of 432 reviews
Rating 8 - Good. 70 out of 432 reviews
Rating 6 - Okay. 26 out of 432 reviews
Rating 4 - Poor. 6 out of 432 reviews
Rating 2 - Terrible. 12 out of 432 reviews

Reviews

Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great and fun. The rooms are beautiful. It was also great that it was a “one stop shop” - Hotel, Casino and multiple restaurants to chose from, it made for a fun night out! We were also very impressed with how quiet the rooms were. We will definitely be coming back.
Stayed 1 night in May 2026
Verified

8/10 Good

Jeramy

Liked: Cleanliness, staff & service, property conditions & facilities
Room and site were excellent. Staff very friendly.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Shirin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very nice stay at the Hard Rock. We were in Ottawa for Hyrox and the location worked out to be perfect. It’s only a 20min ride from downtown where all the restaurants are. We stayed at the silver suite and it was incredible. The gym was top notch. I just wish they had a spa or an indoor pool but overall very great experience. We dined at the council oak restaurant twice and loved it.
Stayed 3 nights in May 2026
Verified

10/10 Excellent

Shelley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fun time at Hard Rock hotel and casino. The room was beautiful, clean, with a very comfortable bed, and lounge chairs. We were very impressed with the entire property and will be going back again!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

gordon

Liked: Cleanliness
Great location lotta shopping nearby
Stayed 1 night in Mar 2026
Verified

8/10 Good

gordon

Liked: Cleanliness, staff & service, property conditions & facilities
Shops, nearby hotel, and a good spot
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were really clean ans nice. Hotel has a great atmosphere
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, good restaurants
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, property conditions & facilities
Room was very clean and staff were very friendly!
Stayed 1 night in Feb 2026
Verified

8/10 Good

Elisabeth

clean and spacious room
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Cheyenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and there was a lot of attention to detail. We had good luck at the casino! The m
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Ricky

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff was excellent
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled a group of 7 people, me my sisters and my 92 year old father. The restaurant was good food and we had great reception when we checked in. The casino was fun, I hoped to have better luck but that wasn’t their fault. 😂 Our suite was excellent and we will be back!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities
Clean room, good view, pleasant staff
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful, clean room, great staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casino was lots of fun, meal was amazing and room clean and comfortable
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room, great service. Staff was wonderful and parking was convenient.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

tara

Liked: Cleanliness, amenities, property conditions & facilities
The room was perfect, staff is always friendly! Looking forward to our next stay!!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

rose

Liked: Amenities
Super place and excellent food
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities
Beautiful and spacious rooms! Casino and dining options within the facility!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities
It was an amazing stay! The staff were outstanding and super friendly. The variety of restaurants available is amazing. The food was all top notch and reasonably priced. Standard nonalcoholic beverages were complementary. The style was quite lovely.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall hotel experience was excellent, better access to the parking would be nice but now I am getting picky! Had a great restaurant experience great room and my sister was in one of the suites and I definitely will upgrade next time I bring my father.
Stayed 2 nights in Jan 2026
Verified

8/10 Good

KARINE

Liked: Cleanliness, staff & service, amenities
The rooms are nice. The restaurants not that great.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
We easily checked in and staff was fantastic always. Very courteous and explained everything well to me. The room was peaceful and very clean. Professional all round
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jeffrey

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room and staff decorated the room for my wife’s birthday.
Stayed 1 night in Dec 2025