NM71 Penthouse Luxury Room
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Reviews of Liz Osaka Castle

3 out of 5
Liz Osaka Castle
4-4-11 Tenma, Kita-ku, Osaka, Osaka

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 47 reviews" "
Rating 8 - Good. 21 out of 47 reviews" "
Rating 6 - Okay. 6 out of 47 reviews" "
Rating 4 - Poor. 2 out of 47 reviews" "
Rating 2 - Terrible. 0 out of 47 reviews" "

8.6/10

Cleanliness

7.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sheila

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was perfect for our needs; a short walk from the railway station, clean, comfortable, well equipped and very quiet. Communication with the host was excellent; we were given clear, helpful instructions for location and checking in/out procedures. Osaka Castle is within walking distance; a real bonus.
Stayed 3 nights in Apr 2024

6/10 Okay

Gregory

Travelled with family and small children
Disliked: Amenities
Room and beds of good size. Everything is done remotely (check in, etc) which is not very convenient when you are a foreigner with no regular access to emails. Although close to restaurants the hotel is quite far from any subway station which is not convenient when you have kids. Otherwise it’s a good value for money.
Stayed 3 nights in Apr 2024
Response from emiko on 27 Apr 2024
Thank you for staying with us. Your feedback is invaluable to us, and we're committed to using it to enhance our services. We can't wait to have the pleasure of welcoming you back to Osaka in the future.

10/10 Excellent

Duc

Travelled with family
Liked: Cleanliness, room comfort
Clean hotel with a great location
The rooms were clean and well accommodated. The bed was comfortable with two pillows of different firmness. The location was perfect, right in the heart of the Gion district.
Stayed 2 nights in Jul 2023
Response from emiko on 2 Aug 2023
Thank you. We look forward to seeing you again!

8/10 Good

Mario, Los Angels

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The beds were really comfortable .
Stayed 5 nights in May 2023
Response from hayashi on 24 Jun 2023
Thank You！We are very happy if we have not caused you any inconvenience. We look forward to seeing you again.

10/10 Excellent

Hallie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
If you want to be near the castle this is an excellent choice. It’s also right next to Nakanoshima park which has beautiful cherry blossoms along the river and a nice rose garden in the summer! There is a station that’s about a 10 minute walk away. The rooms were a good size and the two bedroom was definitely a good choice for 4 guests. I really enjoyed it!
Stayed 3 nights in Mar 2023
Response from emiko on 27 Aug 2023
Thank you, Hallie! We are very happy that you are satisfied during your stay with us. We look forward to seeing you again.

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, property conditions & facilities
I loved the area and the property itself. If I come back to Osaka I will stay here again! Thank you

10/10 Excellent

Alvin

Travelled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2022

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Son

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
value for money, family stay
excellent, near tenjinbashi shopping street, walking distance to osaka castle, we walked to the start point of osaka marathon 2019 on the race day,
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019

10/10 Excellent

Kylie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very decent place
Decent stay, easy self service check in, roomy by Japanese standards.
Stayed 3 nights in Apr 2019

8/10 Good

BK

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the location of this property, it's quite peaceful and in walk-able distance from the metro station.
Stayed 3 nights in Mar 2019
Response from Tomarunen Osaka on 23 Apr 2019
Thank you very much stay our room ! We are waiting for your come back !

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2019
Response from Tomarunen Osaka on 6 Mar 2019
Thank you very much stay our room! If you come back to Osaka, Please stay my room again!!

8/10 Good

Lil, San Francisco

Liked: Cleanliness, property conditions & facilities, room comfort
This was a very nice place to stay, clean and comfortable. Although we did have a difficult time finding the building through google maps, it was worth it in the end. It made us feel like locals and was in a good location with lots of room to explore our surroundings.
Stayed 3 nights in Jul 2018
Response from Liz Osaka Castle on 23 Jul 2018
Dear sir Thank you very much stay my room. I am very glad that you took a nice trip. Please come again to my room when you have a chance to come to Japan.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location. Close to restaurants shopping and metro stations. Room is spacious, like the laundry machine and kitchenette. Will recommend to others.
Stayed 5 nights in Jul 2018
Response from Manager on 20 Jul 2018
Thank you for staying our room^o^ We are happy to hearing your message. We will try do our best from now on. If you have any chance coming Osaka again, please check our room. Thank you so much!!

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Memorial Day getaway
Roomy hotel with fridge, microwave and dishes. Close to train station. Perfect for our family vacation.
Stayed 3 nights in May 2018
Response from Liz Osaka castle on 2 Jun 2018
この度は、ご宿泊いただき有難うございました！ ご貴重な意見有難うございます。 また、大阪にお越しの際は是非ご利用ください！

8/10 Good

AURANG ZAIB

Liked: Cleanliness, property conditions & facilities, room comfort
Peaceful place
Overall it was nice, quite and peaceful place, i will recommend for family only suggestion thwre is no iron provided.
Stayed 4 nights in Jan 2018
Response from yuki on 25 Jan 2018
Thank you for taking the time to share your valuable review. Your feedback was shared with our team and we refer to your opinion for improving our service! we're looking forward to the opportunity to welcome you back and exceed your expectations. Thanks a lot

6/10 Okay

KYOSUKE

Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

6/10 Okay

ミサ

Stayed 3 nights in Aug 2023
Response from emiko on 27 Aug 2023
Thank you for your valuable feedback! From now on, we will do our best to make your stay more comfortable. We are looking forward to welcoming you again!

10/10 Excellent

ノブユキ

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
2泊しました、自炊したのですが もう少しキッチンの設備が整って いると言うことなかったと思います お部屋は清潔でお風呂も広く とても快適に過ごす事ができました また利用させて頂きたいと思います
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
ゆっくり滞在させていただきました
出張で利用しました。 概ね快適に利用させてもらいましたが、部屋の冷蔵庫の温度設定が低く設定されていた為、前回利用した人の氷が溶けていました。 冷蔵庫内が水浸しでした。 客室利用後にチェックしておいてもらいたかったです。
Stayed 4 nights in Sep 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, amenities
市内へのアクセスも良く、とても快適でした。 壁が薄いのか、隣の部屋の声は少し聞こえましたが、気になって眠れないほどではありませんでした。 建て付けが悪くなっているのか、浴室のドアが完全には閉まりませんでした。 1週間ほど利用させて頂きましたが、機会があればまた利用させて頂きます。 ありがとうございました。
Stayed 7 nights in Jul 2021

8/10 Good

えり, 東京

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
民泊初めて利用しましたが使いやすくてよかったです！
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and quiet hotel with heater. Really enjoy my 5 days stay there.
Stayed 4 nights in Mar 2019
Response from Tomarunen Osaka on 13 Mar 2019
Dear Anonymous Thank you very much stay our Hotel!! We are waiting for your come to our hotel !! Thank you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room with heater. I really enjoy my 5-day stays here.
Stayed 4 nights in Mar 2019
Response from Tomarunen Osaka on 23 Apr 2019
Thank you very much stay my room ! We are waiting for your come back.

6/10 Okay

CHUANCHING

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
無櫃台服務，務必在入住前取得方們密碼
房間乾淨，離車站不遠，設備齊全 但直到入住當天飯店都沒收到房間密碼， 還來請人撥打國際電話請飯店提供房門密碼才順利入住， 差點要露宿街頭
Stayed 5 nights in Dec 2018
Response from Conceirge on 26 Dec 2018
Hello Thank you for your staying our room! Very sorry inconvenient. We brush up more by your review. Thank you for your review.

10/10 Excellent

CHUN-WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
訂房後請務必與業者聯絡，才能取得入住相關訊息。 格局兩房一廳一衛浴，附有小廚房，房間都是雙人床。 入住期間正好遇到業者在清理打掃同樓層的另一間住房，清潔程度相當令人滿意跟放心。 生活機能佳，步行約200公尺就到達天神橋筋商店街(天一)。 交通還算方便，步行約500公尺抵達南森町站。
Stayed 3 nights in Nov 2018
Response from Concierge on 22 Nov 2018
Very very Thank you for staying our room. If you have any chance coming Osaka again, please check our room again. Thank you! Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2018
Response from Concierge on 13 Nov 2018
Thank you for staying our room^o^ We are very happy to stay you. If you have any chance to coming Osaka again, please check our rooms again. Kind regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is located in a silent area, which I feel good.
Stayed 2 nights in Sep 2018
Response from Liz Osaka Castle on 2 Oct 2018
Hello (^-^) How was your stay in Japan? Did you enjoy? I hope you had a great time in Japan. Thorough the airbnb, I want many people to know how the real Japan. If you have time, please write a review for my future's guest. Of course, I will write a 5 star review for you too! I hope I will see you again in near future, and thank you so much for choosing my room (^-^) If you have a chance to come to Japan again , please let me know !!!! Best wishes,

6/10 Okay

j, 東京

Liked: Cleanliness
Disliked: Property conditions & facilities
日本一長い商店街が近く立地はいい
部屋は清潔でした！ ただ、テーブル椅子がないので 食事が取れませんでした。 トイレの電気が、着いた日の夜につかなくなりました。
Stayed 1 night in Sep 2018
Response from Liz Osaka Castle on 2 Oct 2018
今回はご滞在頂きありがとうございました。 次回大阪にお越しの際は、是非お泊まり頂けますようよろしくお願いいたします！

6/10 Okay

Verified traveller

Stayed 4 nights in Aug 2018
Response from Manager on 15 Aug 2018
Thank you for staying our room^o^ If you have any chance coming Osaka, please check our room. Thank you very much.

4/10 Poor

HEEYOUNG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
찾기가 힘들었어요ㅠㅠㅠ
Stayed 2 nights in Jul 2018
Response from Liz Osaka Castle on 14 Aug 2018
この度はご宿泊有難う御座います。 お客様のご意見を参考に今後も精進してまいります。

8/10 Good

SOI CHENG

Liked: Cleanliness, property conditions & facilities, room comfort
ok
ok, 但清潔須自行處理
Stayed 6 nights in Jul 2018
Response from Liz Osaka Castle on 2 Aug 2018
Thank you very much stay my room ! If you have chance to come to Osaka, Please let me know!!

10/10 Excellent

伯軒

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
超完美的住宿地點！
地點位在天神橋筋商店街附近，從南森町站出來，邊走邊逛就到了。家庭式的住宿非常棒！感覺好像真的住在日本小家庭中。住宿內的設備一應俱全，房內也非常安靜、舒適，整體非常推薦！以後有機會還是會再來住的！
Stayed 2 nights in Jun 2018
Response from Liz Osaka castle on 30 Jun 2018
Thank you very much stay our Hotel If you have a chance to come to Japan again , please let me know !!!!

8/10 Good

bear, nagano

Liked: Cleanliness, property conditions & facilities, room comfort
綺麗で快適　駅からやや遠い
部屋はとても広くきれいで快適でした。 夜にチェックインして寝るだけだったのがもったいないくらいでした。 駅から徒歩で10分程の距離のため重い荷物を持っての移動の場合は敬遠したくなります。 ただ、駅からの道程に天神橋筋商店街があるのでお店を眺めながら歩くとそうは気にならないかもしれません。
Stayed 1 night in Jun 2018
Response from Manager on 14 Jun 2018
先日は当施設をご利用頂き誠に有難うございました。 また大阪に来られる機会ございましたら是非ご利用ください！ またお客様に会えることを心よりお待ちしております。

8/10 Good

Amy, Taiwan

Liked: Cleanliness, property conditions & facilities, room comfort
交通便利
前往入住時，不容易找到飯店，但交通便利是最大優點；靠近造幣局櫻花道、天神橋筋商店街。可是網路很不穩，常常連上又跳出，甚至每天僅能使用網路1小時，這是飯店未通知到的訊息，非常不方便。它是ㄧ間無櫃檯的民宿，環境乾淨。
Stayed 5 nights in Mar 2018
Response from Manager on 3 Apr 2018
Thank you for your review^o^ Sorry wifi's problem. I try to update it. Thank you very much!!

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
進去住的蠻舒服的 去JR站又快又方便 值得推薦住一次看看 如果愛煮東西自己吃的話 它裡面的廚房完全有了你需要煮食的設備 真的蠻貼心的
Stayed 7 nights in Mar 2018
Response from Liz Tenma on 29 Mar 2018
この度は滞在頂き誠に有難うございます。 お客様のご意見を大事に今後とも皆様に喜ばれる宿泊施設にしていきたいと思います。 またのご利用お待ち申し上げます。

10/10 Excellent

SHIAN FEY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
日本の旅
清潔で快適に過ごせました。機会があったら、また利用します。
Stayed 2 nights in Mar 2018
Response from Liz Tenma on 22 Mar 2018
ご利用頂き有難うございます。 是非、またご利用ください。 お客様の到着を心待ちにしております。

8/10 Good

Sunju

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
방이 2개라 더 만족
방의 두 면이 유리창이라 약간 외풍이 있지만 난방이 잘 되어 문제 없었고 조용한 동네에 근처 시장과 마트가 있고 강변과도 가까워 산책하기 좋았다. 심지어 그 공원이 벚꽃 즐기기 좋은 곳이었는데 3월 초라 가지만 앙상해서 아쉬웠다. 그래도 이 가격에 동생과 각방 쓸 수 있어 좋았다. 현관과 세면대쪽의 등이 안 켜져 조금 불편했고 구석 청소가 잘 안 되어 있어 아쉬웠지만 종합적으론 매우 만족스럽다.
Stayed 4 nights in Mar 2018
Response from Liz Tenma on 20 Mar 2018
ご利用頂き有難うございます！ お客様の貴重なご意見を参考にこれからも改善していきたいと思っております。 是非、またご利用よろしくお願いいたします。

10/10 Excellent

Anthony, taipei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel like Airbnb
非常好 附近非常安靜 離地下鐵JR都很近 附近又有商店街 非常好 到市區 京都 奈良 都很方便 反正就是一個很方便的地方 自己住過就知道他的好
Stayed 4 nights in Feb 2018
Response from Liz_tenma's host on 5 Mar 2018
Thank you for choosing our room^o^ We are happy to meet you too!! If you have a chance to come Japan again, we hope you meet again^o^

8/10 Good

YU-LI

Liked: Cleanliness, property conditions & facilities, room comfort
有廚房很方便，週邊的商店街很熱鬧也有24小時的超市。
記得check１樓大門及房間密碼
Stayed 5 nights in Feb 2018
Response from Liz TENMA on 25 Feb 2018
この度はご迷惑をおかけしまして、大変申し訳ございませんでした。お客様にご満足いただけるよう、サービスの向上に努めてまいります。貴重なご意見ありがとうございました。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
2泊しました。
駅からの距離や設備などには不満はありませんでした。 ただ、電子錠なのですがメール添付のパスワードが間違っていて、電話で問い合わせして入れました。 その辺はしっかりしてくれないと、困ります。
Stayed 2 nights in Feb 2018
Response from Liz TENMA on 23 Feb 2018
この度はご迷惑をおかけしまして、大変申し訳ございませんでした。お客様にご満足いただけるよう、サービスの向上に努めてまいります。貴重なご意見ありがとうございました。

8/10 Good

kyo, okinawa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ユニバまで電車で30分
部屋は快適で、過ごしやすかったです。 ホテルスタッフがいないため、写真付きの道案内が送られてきたのは、凄くわかりやすかった。親切でした。部屋に設置されている内容がわかればもっと良かった。歯ブラシがあるか？バスタオルがあるか？すぐチェックできる内容が表示されていると良かったです。探しましたが、見つけられませんでした。ベットは気持ちが良くて、凄く眠りやすかったです。 ありがとうございました。
Stayed 2 nights in Jan 2018
Response from ho on 18 Jan 2018
この度は当施設へのご宿泊、誠にありがとうございました。 また、このようにレビューでお褒めの言葉をいただけた事大変うれしく思います。頂いた貴重なご意見、ご感想は 今後の運営の参考とさせていただきます。 改めまして、この度のご利用誠にありがとうございました。 またご縁がありましたら宜しくお願い致します。

8/10 Good

Jonas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Sverigefamiljen
Vi var en familj på 2 vuxna & 2 barn under 3 år. Lägenheten var trevlig & ren. Dock var det inte nära stationen & det var svårt att hitta. Fanns inga skyltar alls. Fanns bara ett barbord & 2 barstolar så vi fick sitta på golvet & äta med barnen. Det var kallt trots att vi hade fläkten på 30 grader. Dåligt med köksgeråd. Sängarna var stora & mjuka.
Stayed 3 nights in Dec 2017
Response from yuki on 11 Jan 2018
Sorry for respond late! Thank you for taking the time to share your valuable review. Your feedback was shared with our team and we refer to your opinion for improving our service! we're looking forward to the opportunity to welcome you back and exceed your expectations. Thanks

8/10 Good

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
편안해요
근처에 강 있는 것도 좋았고 주변에 편의점 있어서 편리했어요. 역에서 거리는 좀 있지만 길이 예뻐서 좋아요. 침구도 푹신하고 와이파이 엄청 빠르고 뜨거운 물도 잘 나와요.
Stayed 5 nights in Nov 2017
Response from yuki on 11 Jan 2018
Sorry for respond late! Thank you for taking the time to share your valuable review. Your feedback was shared with our team and we're looking forward to the opportunity to welcome you back and exceed your expectations. Thanks