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Reviews

4.4/5 Excellent
2,699 reviews
Beautiful hotel, Water park, Self parking

Amenities

  • Pool
  • Free WiFi
  • Air Conditioning
  • Spa

Map

What's nearby

  • Popular Location
    Old Town
    3 min drive
  • Popular Location
    Celebration Golf Club
    5 min drive
  • Restaurant
    Logan's Roadhouse
    16 min walk
  • Restaurant
    Baskin Robbins/Dunkin Donuts
    17 min walk
  • Airport
    Orlando, FL (MCO-Orlando Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

+64 9913 4658
  • Room, 2 Queen Beds, View (Main Atrium View)

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Beds (Emerald Bay)

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed, View

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Queen Beds, View

    Room Amenities

    • Sleeps 4
    More details
  • Room, 2 Queen Beds (Emerald Bay, Main Atrium View)

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed, View (Main Atrium View)

    Room Amenities

    • Sleeps 3
    More details
  • Room, 2 Queen Beds, View (Atrium View)

    Room Amenities

    • Sleeps 4
    More details
  • Room, 1 King Bed, View (Atrium View)

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed (Emerald Bay)

    Room Amenities

    • Sleeps 3
    More details
  • Room, 1 King Bed, View (Emerald Bay, Main Atrium View)

    Room Amenities

    • Sleeps 3
    More details

About this area

Kissimmee

Located in Kissimmee, Gaylord Palms Resort & Convention Center is in the suburbs and near theme parks. Old Town and Orlando Vineland Premium Outlets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Kissimmee Lakefront Park and Lake Tohopekaliga. Travelling with kids? Don't miss Disney's Hollywood Studios® and Disney's Typhoon Lagoon Water Park.

Popular Location

What's nearby

  • Old Town - 3 min drive
  • Celebration Golf Club - 5 min drive
  • ESPN Wide World of Sports - 8 min drive
  • Disney Springs® - 8 min drive
  • Disney's Hollywood Studios® - 20 min drive

Getting around

  • Orlando Station - 21 min drive
  • Orlando, FL (MCO-Orlando Intl.) - 23 min drive

Restaurants

  • Old Hickory Steakhouse — 1 min walk
  • MOOR — 1 min walk
  • Logan's Roadhouse - 16 min walk
  • Baskin Robbins/Dunkin Donuts - 17 min walk
  • Denny's - 19 min walk

About this property

Gaylord Palms Resort & Convention Center

4-star, family-friendly resort near Old Town
This smoke-free resort features 6 restaurants, 2 outdoor pools and a full-service spa. Free WiFi in public areas and a free theme park shuttle are also provided. Additionally, free water park access, 2 bars/lounges and a health club are on-site. All 1416 rooms provide conveniences such as fridges and coffee makers, plus wireless Internet access (surcharge) and Smart TVs with cable channels. Other amenities available to guests include wired Internet (surcharge), Netflix and room service (during limited hours).
Gaylord Palms Resort & Convention Center offers 1416 forms of air-conditioned accommodation with laptop-compatible safes and coffee/tea makers. Smart televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.
In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Property amenities

Internet

Available in all rooms: WiFi (USD 14.99 per day), Wired Internet (surcharge)
Available in some public areas: Free WiFi

Parking and public transport

Self parking: USD 24 per night
Valet parking: USD 35 per day
Return airport shuttle (surcharge)
Local area shuttle (surcharge)
Free theme park shuttle
Limo/town car service

Food and drink

Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: USD 10.00-25.50 for adults and USD 10.00-25.50 for children
6 restaurants and 2 coffee shops
2 bars/lounges and 1 poolside bar
Room service available
Coffee/tea in a common area

Things to do

2 outdoor pools
2 hot tubs
Aerobics classes
Arcade/game room
Children's pool
Fitness centre
Free water park access
Full-service spa
Playground
Sauna
Shopping
Steam room
Yoga classes

Family friendly

2 outdoor pools
Arcade/game room
Babysitting/childcare (surcharge)
Children's pool
Dry-cleaning service
Free cots/infant beds
Free theme park shuttle
Free water park access
In-room childcare (surcharge)
Laundry facilities
Playground
Fridge
Rollaway/extra beds (surcharge)
Waterslide

Conveniences

ATM/banking services
Ballroom
Lift
Free newspapers in reception
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance
Wedding services

Languages spoken

English
Spanish

Business services

Business centre
Meeting rooms
Conference centre (406662 square feet of space)

Outdoors

Garden
Pool cabanas (surcharge)
Pool umbrellas
Terrace

Spa

Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massages
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Steam room

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Assistive listening devices in meeting rooms
Braille signage
In-room accessibility
Roll-in shower
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

More

Couples dining
Romance packages available
Smoke-free property
TV in reception

Room amenities

Bedroom

Air conditioning
Ceiling fan
Free cots/infant beds
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)

Bathroom

Designer toiletries
Hairdryer
Shampoo
Soap
Toilet paper

Entertainment

TV channels
Netflix
pay films
premium channels
smart TV

Food and drink

Champagne service
Coffee/tea maker
Fridge

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-compatible safe
Phone

Policies

Check-in

Check-in between 4 PM - 4 AM
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per night.
  • Free cots (infant beds)!

Payment types

American Express
Diners Club
Discover
JCB International
Mastercard
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 34.35 per accommodation, per night
The resort fee includes:
  • Pool access
  • Health club access
  • Fitness centre access
  • Internet access
  • Newspaper
  • Phone calls
  • Additional inclusions

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between USD 10.00 and USD 25.50 for adults, and USD 10.00 and USD 25.50 for children (approximately)
  • Fee for in-room wireless Internet: USD 14.99 per day (rates may vary)
  • Fee for in-room wired Internet: USD 14.99 per day (rates may vary)
  • Self-parking fee: USD 24 per night (in/out privileges)
  • Valet parking fee: USD 35 per day (in/out privileges)
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

All taxes and fees are included in the room rate for any reservation where payment is made at time of booking.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Gaylord Palms Resort Kissimmee
  • Gaylord Palms Resort
  • Gaylord Palms Kissimmee
  • Gaylord Palms
  • Gaylord Palms Orlando
  • Gaylord Palms Resort Orlando
  • Gaylord Palms Hotel Kissimmee
  • Gaylord Palms Resort Convention Center
4.4

Excellent

5 - Excellent
1,702
4 - Good
591
3 - Okay
229
2 - Mediocre
94
1 - Poor
83
4.6
Cleanliness
4.4
Service and Staff
4.5
Amenities
4.6
Property condition

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec. 2018

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities

Sierra at the front desk was absolutely fabulous! Thanks so much!!

Stayed 1 night in Feb. 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very unique, but very loud. Can hear every door and every person walking down the hall. Pillows are terrible!!

Stayed 3 nights in Feb. 2020

3/5

  • Liked: Cleanliness

I was told to upgrade my room to Emerald Bay it would be $50. No problem. What they didn't tell me was it was $50 PER NIGHT! Not happy when I saw my credit card statement

Stayed 2 nights in Jan. 2020

5/5 Excellent

    This traveller didn’t leave comments with their review
    Stayed 2 nights in Feb. 2020

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