Romantics in Off the Strip

It is sad; the hotel is nice and clean, but, the front desk staff are not friendly nor nice. No greetings upon check-in, instead, i was told to wait without any clear explanation of what's going on. One staff who checked me in has her personal phone in hand all the time, constantly checking it instead of fully focusing on checking me in. She seems to be entitled by being behind the front desk. Also, upon check out no greetings from these people as well as asking me about my overall stay. No mention and explanation of my final charges, instead, i have to ask for the final bill/charges and requested a print out bill. Really sad how these people run this place, no customer service at all.