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"No elevator? Really? Outside doors would not close and unlock properly. Locks failed to unlock when entering from outside so everyone propped them open. No security at all! Dirty, unkempt grounds."

"Our room was filthy. Floors were covered in prior guest debris and hair. No towels, soap, pillows when we first arrived, but a call downstairs got those items quickly. It looked like our room wasn't ready for occupancy, no clock, hangers, extra lock on door. No blackout curtains, so at night, room was too lit up from outside lights. "

"The whole property is dingy and run down. Pealing paint. Stained carpets. Surprising for a Hyatt property. "

"The property is very colorful and well decorated but it wasn’t very clean with dust bunnies on the ceiling and badly stained sheets and towels. They had a strong chemical smell so they had been washed. We had to ask for cups and towels for the room. The front desk was helpful and brought them to us."

"Breakfast was very poor. Running eggs uncooked bacon and stale pastry. Ran out of coffee. Room had lots of hair on furniture and bathroom."

"Enamel on tub was literally half gone and edges were sharp. Conditioner provided was only half full. Beds were clean."

"Molding missing, sheets not clean, and earring was found, carpet filthy."

"The room was clean and comfortable. Breakfast was great. Location was perfect "

"Staff was great and the property was clean"