Motel One in Northern Europe from NZ$138

"Hotel was fine, comfortable and clean. Staff all helpful and gracious. What was NOT fine was the site posts that a shuttle is available from the airport. Upon exiting the airport lobby through its main airport doors an airport concierge directed me to the Clayton Hotel's shuttle stop just outside and to the left. It was clearly marked. I waited over 20 minutes until a van (?) driver pulled up. When I approached, he informed me he was only picking up and delivering to Clayton Hotel's OTHER location. He had no idea where the pick up was for mine. After another 15 minutes of calling the hotel, finding and speaking to the airport's info desk, I learned the pick up was quite a distance away. I had a lot of luggage with me, have breathing issues, and it appeared to be about to rain. The airport kindly called another staffer to help get me to the much much farther away pick up spot. This BS was/is wrong in so many ways! I never asked for any kind of compensation but, honestly,, the damn hotel should have courteously offerred one. I will never stay there again. Ever!"

"Such a great hotel. Fabulous staff, special mention to Muriel who on arrival made us feel so welcome. Alongside her local knowledge that really made our stay! Great location. "

"great location"

"Nice hotel in great location. Easy walking distance to lots of bars/restaurants and places to visit."

"Excellent modern accommodation, really good location "

"The hotel is in a great location. Definitely pay for the park view rooms as it is beautiful and the view the other way overlooks a roof top in disrepair. Breakfast was very good. Easy walk to the underground station as most touristy spots are a few stops away. Kensington High Street has a lot of options for food and is clean. Front desk staff very helpful and pleasant. I recommend staying here is you want to stay in the Kensington area."

"The staff and main floor were excellent. The room left a lot to be desired. Stained floors and a broken sink greeted us. The bed was fine and it was mostly quiet. Disappointed in the room quality but the rest is fine. "

"10 out of 10! Highly recommend. Perfect location in center of city and metro."

"What a disappointing hotel. When I booked on hotels.com it looked a rather nice property and when I got there it was a 1970s building with the matching interior that's dated. The room has damaged/ worn furniture and the bathroom was very dirty. Also the hotel stairways stank of blocked toilets . The breakfast was not as described or shown.. sausages not nice and the no hash browns and not enough cereals for children. Staff don't know how to clean and if they are investing in a refit program they need to train the staff to clean properly. "