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"Everyone was so friendly "

"No habia champu cada vez que iban a limpiar la habitacion dejaban menos tohallas y el señor que hacia Los omelette en el desayuno un poco grosero y rudo por el resto todo super en el lobby la atencion excelente y eficaz "

"The view was really good. We were able to walk out of the hotel to see fireworks. The iew of Navy Pier was great as well. "

"Everything was good just the staff at check out was vey rode maybe having bad day but still not excuse did not even great us just yell at us what you want other than that it was good"

"The hotel restaurant was delicious "

"Good customer service very nice clean beautiful hotel "

"Great manager Merica really took care of us from check in and was so accommodating, helpful when my son's arrival was delayed and I am disabled. She gave us a wonderful room and our stay was perfect to end the new year! Will keep coming back with service and staff like this! All amenities were available and included!"

"I was there for the new years celebrations downtown. The hotel was very clean and organized. The security was also very attentive. They were checking people at the door and making sure that only registered guest came in which made me feel at ease, and at night the noice control was super quiet. For that festive occasion it was very controlled. "

"excellent"