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"The room what fabulous and exactly what you would expect from a hotel if this age, notoriety and calibre. We were initially directed to the wrong floor, but found our room soon enough. We had a beautiful Canal view and thoroughly enjoyed the scenery. The breakfast area sits at virtually water-level and is exceptionally stylish - the piece de resistance of our stay here for sure. The buffet itself ran from 7:30-10am. We went down around 8:45 and it was busy! Let’s just say it was a little chaotic and people were pushy. The staff seemed to be doing their best to buss tables and pick up after people, but it was a little intimidating at first. Just throw some elbows and get your food, apparently. Overall, we would stay here again. If you’re from Canada like we are, I would compare it to one of the Fairmont Hotels for its charm and character. "

"Staff was great!"

"Room was perfect as was the service! Would return again!"

"Excellent breakfast and helpful staff"

"Great location. The water bus station is just 1 min away. The hotel is nicely renovated. The room is clean and comfortable."

"Yes everything was espectacular all the staff extraordinary"

"Great location "

"Breakfast was not free, but the staff was extremely friendly and helpful! There are water taxi’s for cheaper, but the hotel’s water taxi was convenient and took the guesswork out of not knowing what to expect."

"I cannot say enough wonderful things about this hotel!!! I would stay a million more times if I could …this review is coming from a hard to please family!!!"