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Terrace/patio
In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished
In-room safe, individually decorated, individually furnished

Guest reviews

4.7/5 Exceptional
979 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
  • Breakfast Available

Map

Explore the area

Popular LocationRialto Bridge3 min walk
Popular LocationSt. Mark's Square4 min walk
Popular LocationSt. Mark's Basilica5 min walk
AirportVenice (VCE-Marco Polo)21 min drive

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    About this area

    Venice

    Located in Venice's Castello neighbourhood, Hotel Ai Reali di Venezia is in the city centre and near a train station. The area's natural beauty can be seen at Grand Canal and Giardini della Biennale, while La Fenice Opera House and Doge's Palace are cultural highlights. Our guests love the hotel's location for the sightseeing.

    Visit our Venice travel guide
    Map
    Popular Location

    What's nearby

    • Rialto Bridge - 3 min walk
    • St. Mark's Square - 4 min walk
    • St. Mark's Basilica - 5 min walk
    • St Mark's Campanile - 6 min walk
    • Bridge of Sighs - 7 min walk

    Getting around

    • Venice Santa Lucia Station - 2 min drive
    • Mestre Centro B1 - 15 min drive
    • Venice (VCE-Marco Polo) - 21 min drive

    Restaurants

    • Alle Corone — 1 min walk
    • Ristorante Mario alla Fava - 1 min walk
    • Snack Bar Ai Stagneri - 1 min walk
    • Nino & Friends - 1 min walk
    • Trattoria Da Mamo - 1 min walk

    About this property

    Hotel Ai Reali di Venezia

    Family-friendly Venice hotel in Castello, walk to Grand Canal
    This smoke-free hotel features a full-service spa, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a conference centre are on-site. All 32 individually decorated rooms feature free WiFi and room service. Flat-screen TVs come with satellite channels, and other amenities that guests will find include hairdryers and laptop-compatible safes.
    Hotel Ai Reali di Venezia offers 32 forms of accommodation with laptop-compatible safes and complimentary slippers. Each accommodation is individually furnished and decorated. 32-inch Flat-screen televisions come with satellite channels.

    Bathrooms include bidets, complimentary toiletries and hairdryers. This Venice hotel provides complimentary wireless Internet access.

    Recreational amenities at the hotel include a fitness centre.

    Guests aged under 16 years old are not allowed in the fitness facility.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Follows regional sanitisation guidelines of Safe Hospitality National Protocol (Italy)
    Enhanced cleanliness are washed at 60°C or hotter
    High-touch surfaces are cleaned and enhanced cleanliness
    Disinfectant is used to clean the property

    Social distancing

    Social distancing measures in place
    Protective shields in place at main contact areas
    Contactless check-in and check-out

    Safety measures

    Individually wrapped food options available for breakfast and through room service
    Hand sanitiser provided
    Masks and gloves available
    Temperature checks available for guests
    Temperature checks given to staff
    Personal protective equipment worn by staff
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and public transport

    • No on-site parking available
    • Return airport shuttle (surcharge)

    Food and drink

    • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: EUR 25 for adults and EUR 15 for children
    • 1 restaurant
    • 1 bar
    • Room service available

    Things to do

    • Fitness centre
    • Full-service spa

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry-cleaning service
    • Free cots/infant beds
    • In-room childcare (surcharge)
    • Laundry facilities
    • Snack bar/deli

    Conveniences

    • Lift
    • Free newspapers in reception
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Dry-cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • English
    • French
    • German
    • Italian
    • Russian
    • Spanish

    Business services

    • 1 meeting room
    • Computer station
    • Conference centre (861 square feet of space)

    Outdoors

    • Garden

    Spa

    • 4 treatment rooms
    • Body scrubs
    • Body treatments
    • Couples treatment room(s)
    • Facials
    • Manicures and pedicures
    • Massage - hot stone
    • Massage - Thai
    • Massage/treatment rooms
    • Sauna
    • Spa open daily
    • Hot tub
    • Steam room
    • Turkish bath/hammam

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Climate control (air conditioning)
    • Free cots/infant beds
    • Linens

    Bathroom

    • Bidet
    • Free toiletries
    • Hairdryer

    Entertainment

    • 32-inch flat-screen TV
    • Satellite channels

    More

    • Connecting rooms available
    • Individually decorated
    • Individually furnished
    • Laptop-compatible safe
    • Slippers

    Policies

    Check-in

    Check-in between 2 PM and midnight

    Check-out

    Check-out before 11 AM

    Special check-in instructions

    Front desk staff will greet guests on arrival
    For more details, please contact the property using the information on the booking confirmation
    Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

    Access methods

    Staffed front desk

    Pets

    Pets not allowed

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Rollaway/extra beds are not available.
    Free cots (infant beds)

    Payment types

    American ExpressMastercardVisa

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 percent reduction applies from 1–31 January.
    • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
    • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at the time of service, check-in or check-out.

    • Fee for buffet breakfast: EUR 25 for adults and EUR 15 for children (approximately)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy.
    Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
    Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    • No on-site parking is available.
    • Safety features at this property include carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit.
    • This property advises that enhanced cleaning and guest safety measures are currently in place.
    • Disinfectant is used to clean the property; enhanced cleanliness; enhanced cleanliness.
    • Personal protective equipment, including masks and gloves, will be available to guests.
    • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests.
    • Contactless check-in and contactless check-out are available.
    • Individually wrapped food options are available for breakfast and through room service.
    • The property affirms that it follows sanitisation practices of Safe Hospitality National Protocol (Italy) guidelines.
    • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
    Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available for Apartment, 2 Bedrooms, 2 Bathrooms, Annex Building (no lift), Apartment, 2 Bedrooms, Terrace, Annex Building (no lift), Family Apartment (No Lift).

    We should mention

    All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
    Cash transactions at this property cannot exceed EUR 2999.99, due to national regulations; for further details, please contact the property using the information in the booking confirmation
    Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Guests under 16 years old are not allowed in the fitness facility
    Guests under 16 years old are not allowed in the spa

    Property is also known as

    Hotel Ai Reali Venice
    Hotel Ai Reali
    Ai Reali Venice
    Ai Reali
    Hotel Ai Reali di Venezia Venice
    Ai Reali di Venezia Venice
    Ai Reali di Venezia

    Frequently asked questions

    Can I cancel my reservation for free at Hotel Ai Reali di Venezia and receive a full refund?
    Yes, Hotel Ai Reali di Venezia offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Ai Reali di Venezia cancellation policy on our site for more details about any exclusions or requirements.
    Is Hotel Ai Reali di Venezia pet-friendly?
    No, pets are not allowed at this property.
    How much is parking at Hotel Ai Reali di Venezia?
    Hotel Ai Reali di Venezia doesn't offer parking.
    What time is check-in at this property?
    Check-in is from 2 PM to midnight.
    What time is check-out at this hotel?
    Checkout is at 11 AM.
    Does this hotel provide a shuttle to the airport?
    Yes, there's an airport shuttle.
    Where is this property located?
    This family-friendly Venice hotel is located in the historical district, steps away from Marco Polo's Home, Grand Canal and Rialto Bridge. St. Mark's Square and St. Mark's Basilica are also within 5 minutes. Venice Santa Lucia Station is 22 minutes by foot.

    Guest reviews

    Overall score and ratings for Hotel Ai Reali di Venezia

    4.7
    Exceptional
    5 - Excellent
    758
    4 - Good
    180
    3 - Okay
    23
    2 - Mediocre
    13
    1 - Poor
    5
    4.8
    Cleanliness
    4.7
    Service and Staff
    4.5
    Amenities
    4.7
    Property condition

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Nice

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Ridiculously good.

    Best hotel we've ever stayed in. You must visit their restaurant too.

    Stayed 2 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    The location was excellent. The decor was beautiful. The staff polite, efficient and very helpful.

    Stayed 3 nights in Feb 2020

    5/5 Excellent

    • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

    Stayed 1 night in Aug 2019

    2/5

    • Liked: Cleanliness, staff & service, property conditions & facilities

    We booked a room for 2 adults and 2 kids and ended-up being in a flat 400 m from the hotel. It belongs to the hotel, but it's like an airbnb, no daily clean-up, no hotel services. (Yes, you can walk 400 m in the streets of Venice to use the gym etc, but it turns out to be like an airbnb not a hotel). If I wanted an airbnb, I would have booked it. Anyway, location was good, staff replied our mails. For that price, I would have liked a hotel ...

    Stayed 4 nights in Dec 2019