The restaurant was so dark and cold we had to use the torch 🔦 on our phone to see the menu and our food to be able to eat.
There is a $50 charge to get your room serviced / cleaned, I asked if they expected me to empty the bins and was told yes or pay $50, after complaining that there was no mention of this charge when I booked the room they agreed to empty the bins.
I stayed at this hotel over ten years ago and a fire door near our room would not close because it was damaged, the same door still won’t close because it is still damaged.