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Mantra PortSea

Photo gallery for Mantra PortSea

Featured image
3 outdoor pools
3 outdoor pools
3 outdoor pools
Balcony

Overview of Mantra PortSea

Mantra PortSea

4 out of 5

3.9/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Breakfast available
  • Bar

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
76 Davidson Street, Port Douglas, QLD, 4877

Explore the area

  • Popular LocationFour Mile Beach5 min walk
  • Popular LocationMacrossan Street9 min walk
  • Popular LocationCrystalbrook Superyacht Marina17 min walk
  • AirportPort Douglas, QLD (PTI-Port Douglas Heliport)4 min drive

Choose dates to view prices

About this area

Port Douglas

Located in Port Douglas, Mantra PortSea is near the beach. Crystalbrook Superyacht Marina and Sugar Wharf are worth exploring if an activity is on the agenda, while those in the mood for shopping can visit Macrossan Street and Port Village Shopping Centre. Wildlife Habitat and Hartley's Crocodile Adventures are not to be missed.

What's nearby

  • Four Mile Beach - 5 min walk
  • Macrossan Street - 9 min walk
  • Crystalbrook Superyacht Marina - 17 min walk
  • Port Village Shopping Centre - 17 min walk
  • Magazine Island - 18 min walk

Getting around

  • Cairns, QLD (CNS-Cairns Intl.) - 58 min drive

Restaurants

  • Zinc Port Douglas - 10 min walk
  • Hi Tide - 12 min walk
  • Finz Seafood Restaurant - 12 min walk
  • Cafe Ecco - 13 min walk
  • The Little Larder Port Douglas - 14 min walk

About this property

Mantra PortSea

4-star hotel near Four Mile Beach
This smoke-free hotel features 3 outdoor pools, a bar/lounge and a swim-up bar. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, a spa tub and a children's pool. All 135 rooms provide conveniences such as fridges and coffee makers, plus WiFi and flat-screen TVs with cable channels. Ceiling fans, hairdryers and safes are among the other amenities that guests will find. Weekly housekeeping is available.
Mantra PortSea offers 135 forms of air-conditioned accommodation with a safe and coffee/tea makers. Flat-screen televisions come with cable channels.

In-room wireless Internet access is available for a surcharge. Additionally, rooms include a hairdryer and a ceiling fan. Housekeeping is provided on a weekly basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a spa tub.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows the industry cleaning and disinfection practices of Bureau Veritas (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (AUD 18.00 per day)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–9:30 AM: AUD 15.00 for adults and AUD 15.00 for children
  • 1 swim-up bar, 1 poolside bar and 1 bar

Things to do

  • 3 outdoor pools
  • Children's pool
  • Outdoor tennis court
  • Hot tub
  • Tennis

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Fridge

Conveniences

  • No lifts

Guest services

  • Front desk (limited hours)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Outdoors

  • BBQ grill(s)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Ceiling fan

Bathroom

  • Hairdryer
  • Towels

Entertainment

  • 0-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 4:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 4:00 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 40.00.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for continental breakfast: AUD 15.00 for adults and AUD 15.00 for children (approximately)
  • Fee for in-room wireless Internet: AUD 18.00 per day (rates may vary)
  • Airport shuttle fee: AUD 44 per person (one-way)
  • Airport shuttle fee per child: AUD 22 (one-way)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Mantra Hotel PortSea
Mantra PortSea
PortSea Mantra
Mantra Portsea Port Douglas
Mantra Portsea Resort Port Douglas
Mantra PortSea Hotel
Mantra PortSea Hotel
Mantra PortSea Port Douglas
Mantra PortSea Hotel Port Douglas

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 203 out of 668 reviews
5 - Excellent 30%
Rating 4 - Good. 295 out of 668 reviews
4 - Good 44%
Rating 3 - Okay. 104 out of 668 reviews
3 - Okay 16%
Rating 2 - Poor. 43 out of 668 reviews
2 - Poor 6%
Rating 1 - Terrible. 23 out of 668 reviews
1 - Terrible 3%

3.8/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Stayed 2 nights in Jun 2021

1/5 Terrible

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Totally disappointed, I called in advance to request a reception level 2 bedroom apartment, sunny and light,pool view. I was allocated a lower ground apartment, no outlook as the garden was overgrown and restricted any light. Also mouldy and smelt like it hadn’t been opened in months. Offered another room which was worse- asthma sufferers should beware. Bathroom had mould in all areas of the shower frame and rubber based shower area. Air conditioning worked well although it was ridiculously loud and seemed to struggle- Nit sure how it would manage in the height of Summer. Everything is tired and totally needs a refurbishment- absolutely disappointing- would not ever recommend. Emily as staff was very nice and very keen to assist within her ability given the restrictions. Sad to see what was a beautiful hotel become what it is today.
Stayed 2 nights in Jun 2021

4/5 Good

Liked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in May 2021

4/5 Good

Liked: Staff & service
Decent location.
Room a little too basic to be considered superior. Cocktails below average. Some TV channels didn't work. Some small holes in bed sheet. Some hair on floor on arrival. Would stay again but wouldn't rate it 100%.
Stayed 4 nights in May 2021