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The Ville Resort - Casino

Photo gallery for The Ville Resort - Casino

Featured image
Outdoor pool, open 6:00 AM to 8:00 PM, pool cabanas (surcharge)
Outdoor pool, open 6:00 AM to 8:00 PM, pool cabanas (surcharge)
Outdoor pool, open 6:00 AM to 8:00 PM, pool cabanas (surcharge)
Balcony

Overview of The Ville Resort - Casino

The Ville Resort - Casino

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Sir Leslie Thiess Drive, Townsville, QLD, 4810

Explore the area

  • Popular LocationMagnetic Island Ferry Terminal4 min walk
  • Popular LocationMuseum of Tropical Queensland9 min walk
  • Popular LocationStrand Waterpark14 min walk
  • AirportTownsville, QLD (TSV)9 min drive

Choose dates to view prices

About this area

Townsville

Located in Townsville, The Ville Resort - Casino is connected to the convention centre. The area's natural beauty can be seen at Queens Gardens and Castle Hill, while Museum of Tropical Queensland and Maritime Museum of Townsville are cultural highlights. Don't miss out on a visit to ReefHQ Aquarium.

What's nearby

  • Townsville Entertainment & Convention Centre - 3 min walk
  • Magnetic Island Ferry Terminal - 4 min walk
  • Cultural Centre Townsville - 8 min walk
  • Museum of Tropical Queensland - 9 min walk
  • Strand Waterpark - 14 min walk

Getting around

  • Townsville Station - 4 min drive
  • Townsville, QLD (TSV) - 9 min drive

Restaurants

  • The Palm House — 1 min walk
  • Room Service — 1 min walk
  • The Balcony Restaurant - 16 min walk
  • Betty Blue & The Lemon Tart - 16 min walk
  • Two Brothers Cafe - 17 min walk

About this property

The Ville Resort - Casino

Luxury hotel connected to the convention centre in Townsville with 3 restaurants
3 restaurants, a full-service spa and a casino are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, 3 bars/lounges and a fitness centre are on-site. All 194 rooms provide in-room free WiFi, fridges and minibars. Guests will also find room service, free weekday newspapers and free local calls.
The Ville Resort - Casino offers 194 forms of accommodation with minibars and a safe. Televisions come with pay-per-view films. Bathrooms include complimentary toiletries and hairdryers.

This Townsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Hands in Harmony. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Valet parking on site (AUD 15 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 31.95-34.95 for adults and AUD 0-14.95 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • Fitness centre
  • Full-service spa
  • Helicopter/aeroplane tours
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Porter
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • Conference centre
  • Meeting rooms 15

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in hallways
  • Handrails in stairwells
  • Height-adjustable showerhead
  • In-room accessibility
  • Low-height worktop and sink
  • Pool access ramp on site
  • Pool hoist on site
  • Portable shower seat
  • Raised toilet seat
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 24 casino gaming tables
  • 316 casino slot machines
  • Casino (13638 square feet of space)
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV/satellite channels
  • Films for purchase

Food and drink

  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night.
Free cots (infant beds)

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between AUD 31.95 and AUD 34.95 for adults, and AUD 0 and AUD 14.95 for children (approximately)
  • Valet parking fee: AUD 15 per day (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.8 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and debit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Jupiters Townsville
Jupiters Townsville Casino
Jupiters Townsville Hotel & Casino
Townsville Jupiters
Jupiters Hotel Townsville
Jupiters Townsville Hotel And Casino
Jupiters Townsville Hotel Townsville
Ville Resort Casino Townsville
Ville Casino Townsville
Ville Casino
The Ville Casino Townsville
The Ville Resort - Casino Hotel
The Ville Resort - Casino Townsville
The Ville Resort - Casino Hotel Townsville

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 499 out of 976 reviews
5 - Excellent 51%
Rating 4 - Good. 359 out of 976 reviews
4 - Good 37%
Rating 3 - Okay. 72 out of 976 reviews
3 - Okay 7%
Rating 2 - Poor. 35 out of 976 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 976 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.4/5

Staff & service

4.4/5

Amenities

4.3/5

Property conditions & facilities

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Friendly staff however standards of hotel are not worth the price per night.
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with partner
Liked: Cleanliness
Didn’t like the shower in bath as it was surrounded by glass and very narrow. Hard to manoeuvre get to the taps so you need to wear the shower cap if you don’t want to wet your hair. Too bad if you are slightly overweight or tall. Otherwise the room was lovely. Only the Quarterback restaurant serves good food. Palm House (buffet - meats were dry just terrible) and Miss Songs was a beautiful setting but let down badly by their mains. After a day out you don’t feel like going out and a hotel of this standard should have better quality food.
Stayed 2 nights in Aug 2021

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2021

4/5 Good

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2021

4/5 Good

Stayed 3 nights in Jun 2021