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Reviews of Hotel Ootaki

3 out of 5
Hotel Ootaki
155-1 Kinugawa Onsentaki, Nikko, Tochigi

Reviews

8.0

Very good

Rating 10 - Excellent. 124 out of 358 reviews" "
Rating 8 - Good. 151 out of 358 reviews" "
Rating 6 - Okay. 53 out of 358 reviews" "
Rating 4 - Poor. 19 out of 358 reviews" "
Rating 2 - Terrible. 11 out of 358 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ho

Travelled with partner
Liked: Cleanliness, staff & service
hotel was old but everything was good. only Public bath need walk out from back door from the hotel,
Stayed 2 nights in Dec 2023

8/10 Good

PHILIP

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great value. nice baths. big room. a little old, but they’ve renovated the decor, and the price is really reasonable. overall, great if you’re on a bit if a budget.
Stayed 2 nights in Nov 2023

10/10 Excellent

Raju

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 1 night in Sep 2023

6/10 Okay

Charlene

Stayed 1 night in Sep 2023

10/10 Excellent

lei

Travelled with family
Liked: Cleanliness, property conditions & facilities
The service was great!!
Stayed 1 night in Jul 2023

10/10 Excellent

Marek

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Out stay was relaxing and peaceful. The staff was kind. Thank you :)
Stayed 1 night in Jun 2023

10/10 Excellent

Michaela, victoria

Liked: Cleanliness, staff & service, property conditions & facilities
The service we received was wonderful. Very attentive staff. The hotel wasn't too far of a walk from the station. The beds, however, were not the best. I expected traditional futons in a traditional Japanese room but instead they had a hard single mattress on the floor. The futon would have been more comfortable. It was nice to have a private onsen but the water was just luke warm in it, but overall I still enjoyed my stay.
Stayed 3 nights in May 2023

8/10 Good

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the big room. It was a perfect size for my two kids. We didn’t feel crammed together. Also, we had a nice view of the surrounding area. The staff was helpful and friendly.
Stayed 2 nights in May 2023

8/10 Good

Melissa, syracuse

Stayed 1 night in Apr 2023

10/10 Excellent

Seiichi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome hotel
Very nice hotel with huge rooms. Very fast wifi. The onsen was a big indoor and nice outdoor one too. Dont mention about your tatoo and youre ok. Hotel shuttle bus with schedule cheap Ride to train station
Stayed 2 nights in Mar 2023

8/10 Good

david

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has privare onsen. Looks old but maintained.

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2023

10/10 Excellent

Justin, APO

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The older gentleman that checked us in was very welcoming and helpful. The hotel is family friendly. The room was spacious and clean and well kept. We had spring beds which were a little too firm for us and we would rather have gad traditional futons, which is what we will ask for on our next visit.
Stayed 3 nights in Jun 2022

10/10 Excellent

Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, huge room, free onsen
The room was huge, wifi was fast and usable in room. Had no restaurant but the hotel had a little free onsen. Price was cheap. But the town is not so alive, nearest convienence store was like 10 mins away. And is far from station.
Stayed 1 night in Jun 2022

10/10 Excellent

Jennifer

Stayed 6 nights in Oct 2021

8/10 Good

MAMI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お風呂と露天風呂が良かったですコスパいいです。
Stayed 1 night in Oct 2021

10/10 Excellent

Dmitry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a very good spot. There are sightseeing places within a walking distance, as well as convenient stores. The hotel itself was clean and the staff was friendly. The room was very big and pleasant to stay at, with a very beautiful view of the town and the mountains. There was a bath, shower and a toilet near the room entrance, separated from the sleeping area. The mattresses were very comfortable to sleep on. They also have an option to use a private outdoor hot spring, which is very nice if you stay with your significant other. Although the private outdoor hot spring was for additional price, it was still a nice option to have. If you don't want to use this option, they also have a free of extra charge common hot springs. I definitely recommend staying at this hotel.
Stayed 2 nights in Aug 2021

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Friendly staff, nice onsen.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a little walk from the station but don't let that deter you. This hotel is a steal for the price. Their standard rooms are huge! I had so much room to myself. Very different from other hotels at the same price. They have a variety of options when it comes to onsen/baths. You can go to their onsite baths or take a shuttle (anytime within the shuttle hours) to their sister hotel where you can see the river from the hot baths. You tell the front desk at their sister hotel when you want to come back, they give them a call and you're quickly on your way back. The staff was very friendly and answered any questions I had. Although, some japanese will definitely be necessary.
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had a nice Japanese atmosphere, with simple baths and amenities. The surroundings were very beautiful.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hidden gem
Perfect stay. We will definitely be back again, The only downside was that the restaurant wasn't open, but there is a Lawson just down the road and snack and drinks at reception. They had a local restaurant delivery service on offer -which we did try - but we didn't really enjoy it.
Stayed 1 night in Apr 2021

10/10 Excellent

KIMBERLEY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

8/10 Good

Saori

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Stay - Would Reccommend
Amazing stay and can't wait to return. Absolutely loved the room, the beds were incredibly comfy and the view was amazing. We rented a private onsen and it was perfect. (We also got engaged at the hotel during our stay so it was extra special) Hope to be back soon!
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and services including an excellent onsen. However, this location is not convenient to Nikko, Unbeknown to us it is not actually located in Nikko but in a 20 minute train ride with changes in Kingawa-onsen, a completely different city. Posting this hotel as being in Nikko and only a few minutes from the train station is false advertising. It should be more fully explained where it is and how to get there from Nikko.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice view, clean Japanese style room, toiletries and kimono style pajamas were good. Didn't like that attendant attempted to charge me extra for my 17 year old when Expedia was clear on pricing for three people.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

8/10 Good

Calia-Lynn, Chilliwack, BC

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The onsen was nice. Bit out of the way to get to though
Stayed 2 nights in Apr 2019

10/10 Excellent

MJ

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good hotel with charms. It’s a bit dated but very well maintained. Pro: private osen available Clean and spacious room Easy access to train and buses Con: no WiFi in room, only in lobby
Stayed 1 night in Apr 2019

8/10 Good

YT

hotel with ok service, but can’t check in after 11PM
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

6/10 Okay

Nick, Japan

Nice onsen
Onsen was great, hotel was OK. A little old and run down, but clean enough. The day time/evening staff were friendly, but the morning staff were not particularly polite or helpful. Strange breakfast arrangement - we had to go in a mini bus to another hotel.
Stayed 2 nights in Oct 2018

6/10 Okay

Maritess

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
the room is okey、and would be better for the staff to more smiles...and more brightness of the hotel...the surrounding of the hotel it was dark…
Stayed 1 night in Sep 2018

10/10 Excellent

Wai Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service! Hotel is around 15min. walking from Kinugawaonsen station.
Stayed 2 nights in Aug 2018

8/10 Good

Shmuel

Liked: Cleanliness, staff & service, property conditions & facilities
A nice hotel, if you have a car
Very comfortable and spacious Japanese style room. A nice spa included. Unfortunately, no Wi-Fi in the rooms, only the in the lobby. Not much near the hotel so a car is necessary. Free parking.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel. Good price. Recommended
Nice hotel. Good price. Recommended

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious clean value for money ryokan
Very spacious ryokan and indeed value for money and well maintained. Receptionists are very friendly. Need to converse in simple Japanese. Hotel provides free transport to their sister hotel nearby for onsen at a minimal cost. Will be perfect if they have their own onsen. Overall a very satisfied stay with them and we extended another night instead. Thumbs up!!! がんばってね! 😊
Stayed 1 night in Feb 2018

8/10 Good

ratanakorn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Goo service and good place
Stayed 1 night in Dec 2017

8/10 Good

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2017

10/10 Excellent

Sarid

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
For it was 5 star
Stayed 1 night in Sep 2017

8/10 Good

Ivo

Liked: Cleanliness, property conditions & facilities, room comfort
Worth money
We enjoyed our stay. Rooms is very big. Maybe some partes of the building needs sone improvements. If you are planing to go at Niko attractions the hotel is about 40minutes away by train. But overall we enjoy the experience.
Stayed 2 nights in Jul 2017

6/10 Okay

Wai Man Melody

Stayed 1 night in Jul 2017

8/10 Good

Shana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

10/10 Excellent

joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect location. a nice hotel
a very good location. service and nice room

10/10 Excellent

Carol E.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful spacious hotel but poor location
Wonderful spacious room with forest view. Unfortunately, it's located a long way from Nikko World Heritage Sites & train station. There is a hotel shuttle to the local train station only in the morning. We had to use a taxi returning or walk uphill for ages. Poor location.

10/10 Excellent

Tan, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Japanese futon was very comfy ^^ Staffs were very nice even they barely speak english. Wifi is available at the lobby area. There is a small library for Japanese comic books. No Onsen at the hotel but there is a service to their sister hotel.

10/10 Excellent

Mantosh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is a very nice hotel with lush green surroundings. We enjoyed a lot

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort