"The hotel was nice and quiet. Plenty of onsite parking.The room was spacious, had a minifridge and coffee maker. A good selection of channels on the TV feed. Breakfast was cooked to order (eggs, pancakes or french toast) and served with a smile."
"For the price charged honestly they could do a better job with maintenance, our AC was blowing dust in our room, cabinets had a lot of chips that could have been easily touched up so it wasn’t so noticeable, bathroom had black mold in around the shower. Upon entering the lobby from outings or even in the mornings when we would head to the Starbucks, for the most part unless you said hello or good morning the staff did not greet you. I would not stay here again."
"The Kent was a fantastic experience from beginning to end. The employee working the check-in was incredibly welcoming and made sure we understood all of the nuances of the location. I had never been to this property in its prior incarnation, but the renovation looks to have been thorough and done with a lot of thought. The room was clean, bright, and comfortable. The balcony was a wonderful place to have my morning coffee. The location is so quiet and relaxing. The pantry is a great amenity and has nearly anything you would want from plates and silverware to coffee and tea. The same woman handled our checkout and was just as pleasant as before. We grabbed a quick breakfast in the cafe before leaving which was also very good. The only thing I would change is putting a second garbage can in the room for convenience when having snacks or cleaning up before leaving."
"My wife and I got lucky with finding this hotel. We based our decision on pictures and reviews and were very pleased w/ the results. This hotel is within a block or two of the shops and restaurants on or near Queen St, very convenient and sits on the edge of Niagara on the Lake Public golf course, very peaceful setting. The building is nearly 200 years old which adds to the charm. The staff was warm and welcoming on-site dining and drinks are top notch. Amy will take your order and has a load of recommendations for activities and wineries. We would definitely stay here again."