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Best Western Colonel Butler Inn

3.0 star property
Hotel with free breakfast, near Lake Ontario

Choose dates to view prices

Best Western Colonel Butler Inn in the Historic District offers easy access to Shaw Festival Theatre. Guests enjoy free continental breakfast, an on-site restaurant, outdoor terrace, bar, gym, helpful staff, and express check-out.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • Bar
  • Room service
The current price is NZ$211
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

9.4 out of 10
Exceptional
(83 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
TV
Hypo-allergenic bedding
Premium bedding
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Premium bedding, pillow-top beds, in-room safe, blackout curtains

Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Fireplace
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Fridge
TV
Hypo-allergenic bedding
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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27 Nov - 28 Nov
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About the area

Map
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0

What's nearby

  • Jackson-Triggs Winery - 16 min walk - 1.4 km
  • Niagara-on-the-Lake Golf Club - 19 min walk - 1.7 km
  • Shaw Festival Theatre - 2 min drive - 1.8 km
  • Fort George National Historic Site - 3 min drive - 2.2 km
  • Peller Estates Winery - 4 min drive - 2.9 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 22 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 56 min drive

Restaurants

  • ‪11Th Post On Queen - ‬16 min walk
  • ‪The Garrison House - ‬18 min walk
  • ‪Tim Hortons - ‬1 min walk
  • ‪Two Sisters Vineyards - ‬4 min drive
  • ‪Niagara Oast House Brewers - ‬3 min drive

About this property

Best Western Colonel Butler Inn

Hotel near Lake Ontario
Close to Shaw Festival Theatre, Best Western Colonel Butler Inn provides free continental breakfast, a terrace and a bar. The on-site American cuisine restaurant, Butler's Bar, offers lunch, dinner and light fare. In addition to a gym and a 24-hour business centre, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Free self-parking
  • Bike hire, express check-out and a banquet hall
  • A vending machine, smoke-free property and a 24-hour front desk
  • Guest reviews give top marks for the breakfast and helpful staff
Room features
All guest rooms at Best Western Colonel Butler Inn include comforts, such as premium bedding and air conditioning, in addition to amenities, such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with free toiletries and hairdryers
  • TVs with cable channels
  • Fridges, travel cots and coffee/tea makers

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Hilton Garden Inn Niagara-on-the-Lake

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
9.2 out of 10, Wonderful, 1,003 reviews
The price is NZ$184
includes taxes & fees
27 Nov - 28 Nov
Hilton Garden Inn Niagara-on-the-Lake

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Butler's Bar

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room refrigerator
  • Travel cot

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1985
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 50 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have any lifts
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 12 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

Is Best Western Colonel Butler Inn pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Best Western Colonel Butler Inn?

As of 3 Nov 2025, prices found for a 1-night stay for 2 adults at Best Western Colonel Butler Inn on 30 Nov 2025 start from NZ$210.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Colonel Butler Inn?

Self-parking is free at this property.

What time is check-in at Best Western Colonel Butler Inn?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Best Western Colonel Butler Inn?

Checkout is at 11:00 AM.

Where is Best Western Colonel Butler Inn located?

Located in Old Town Historic District, this hotel is within a 15-minute walk of Niagara River Gorge and Lake Ontario. Museum of the Paranormal and Royal George Theatre are also within 1 mile (2 km).

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Reviews

Best Western Colonel Butler Inn Reviews

9.0

Wonderful

9.4

Cleanliness

9.0

Location

9.4

Staff & service

8.8

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 606 out of 1009 reviews
Rating 8 - Good. 326 out of 1009 reviews
Rating 6 - Okay. 55 out of 1009 reviews
Rating 4 - Poor. 17 out of 1009 reviews
Rating 2 - Terrible. 5 out of 1009 reviews

Reviews

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Giid location, easy to get to and central for winery visits.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ana Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good for the price. Good location and clean
Stayed 1 night in Oct 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay.
Stayed 1 night in Jun 2025

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable , clean hotel. Staff professional and friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and breakfast was good too!
Stayed 1 night in Mar 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was excellent. Loved the location which was easy access to all our venues. It was spotless, quiet and had everything we needed. Loved the restaurant next door, very convenient.
Stayed 1 night in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, short walk from town centre. Friendly staff and really good breakfast included. I recommend this hotel
Stayed 4 nights in Jun 2025

8/10 Good

Robynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was good except the breakfast
Stayed 1 night in Sep 2025

8/10 Good

Sam

Liked: Cleanliness, property conditions & facilities
We had a great stay. Service was excellent. A particular shoutout to Allison at the front desk and Carol in the breakfast room for their friendly and professional hospitality. Thank you.
Stayed 3 nights in Jul 2025

10/10 Excellent

Janey

Liked: Cleanliness, amenities, property conditions & facilities
Had an excellent stay. The only issue I had was not being allowed to check in taroubd 1:15 to drop off our bags a few minutes before our wine tour and to try and charge $40 for early check in. It was a Monday, the hotel was not busy so could have shown a little more flexibility.
Stayed 1 night in Sep 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome time at Colonel Butler Best Western. We were celebrating our 50th wedding anniversary and they had a bottle of champagne waiting for us. They made our special day very special. The room was small but very clean and the breakfast was good too.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities
Friendly staff. Clean room. Good location.
Stayed 2 nights in Jun 2025

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice large rooms. Quiet. Excellent breakfast.
Stayed 2 nights in Jun 2025

6/10 Okay

Siegfried

Liked: Cleanliness, staff & service
The historic district is within walking distance; Nice breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

stefan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Free parking. Nice breakfast
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Anniversary

Great hotel. Small amount of rooms so not a lot of people. Walking distance to most attractions and dining. Hotel was quiet. Breakfast was just the right offering.
Stayed 2 nights in Jun 2025

8/10 Good

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Not convenient to walk to at night Everything else meets best western standards
Stayed 2 nights in Jul 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great service, great people!
Stayed 3 nights in Oct 2024

10/10 Excellent

Goldie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a short distan e from downtown & it was quiet. Also breakfast was available at the hotel (continental style) plus there was a resturant right next store & a Tim Hortons across the street.
Stayed 3 nights in Mar 2025

10/10 Excellent

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend this property. I would stay here again.
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very well maintained, in a good area and staff were very helpful with requests. All at a reasonable price.
Stayed 1 night in Dec 2024

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Great breakfast

10/10 Excellent

Nichole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like this hotel. Staff are always friendly and helpful. It’s very quiet. My mum and I come to NOTL atleast once a year and this is the one place we like to stay. I have never had a bad experience here. Than you!
Stayed 1 night in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice place

Lovely cookies when checked in. Room nice bed comfortable l. New tv needed. Great breakfast choice
Stayed 1 night in Mar 2025

6/10 Okay

Timothy

Liked: Cleanliness
.
Stayed 6 nights in Aug 2025