Property grounds

Reviews of Walkabout Lodge

3.5 out of 5
Walkabout Lodge
12 Westal Street, Nhulunbuy, NT

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 32 reviews" "
Rating 8 - Good. 12 out of 32 reviews" "
Rating 6 - Okay. 3 out of 32 reviews" "
Rating 4 - Poor. 4 out of 32 reviews" "
Rating 2 - Terrible. 1 out of 32 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Conan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and friendly atmosphere.
Stayed 1 night in Oct 2023

10/10 Excellent

Matthew

Stayed 1 night in Sep 2023

4/10 Poor

Paul

Business traveller
Disliked: Amenities, property conditions & facilities
Lot poorer than prior trips everything blamed on time of the year but prices still expensive. Overall very poor
Stayed 2 nights in Jan 2023

4/10 Poor

anna

Disliked: Property conditions & facilities
Setsew
Stayed 1 night in Aug 2022

8/10 Good

Brett

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2022

10/10 Excellent

stuart lee

Very quiet And friendly staff
Stayed 2 nights in Jan 2022

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation, Friendly town
Room was very clean, on arrival staff were very friendly. Room smelled pleasant and was serviced between nights. Tea/Coffee was replenished.
Stayed 2 nights in Oct 2021

2/10 Terrible

Verified traveller

Stayed 1 night in Jun 2021

8/10 Good

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property
Business trip - nice short overnight stay.
Stayed 1 night in May 2021

10/10 Excellent

Belinda, Northern Territory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great clean neat tidy rooms. Would certainly stay again when I come back to Gove.
Stayed 4 nights in Sep 2020
Response from Matthew on 26 Nov 2020
Thank you Belinda for your review. We are so happy that you enjoyed your stay here with us and we look forward to welcoming you back here again soon!

8/10 Good

Rod, Cessnock

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
More like a pub than an expensive motel. Food was good though and room was good. Just very expensive for what it is. So just know you are paying for the remoteness not the quality of the hotel.
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

4/10 Poor

Verified traveller

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
The rooms are tired!! Fan looked like it was going to fall out the ceiling. The beside lights did not work. The television worked intermittently Aircon was so noisy. Shower grout was dirty As was the kitchenette area Just tired.
Stayed 1 night in Jan 2020

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The people were fantastic and great place to stay. My only criticisms was how hard the bed was.
Stayed 5 nights in Nov 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interesting town. Hotel was OK but a little expensive for the standard
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Friendly service. Good atmosphere. Coming back again next year for Garma Festival.
Stayed 3 nights in Jun 2019
Response from Matthew - Marketing Manager on 6 Aug 2019
Thank you for staying with us! We are so happy that you enjoyed your stay with us over the Garma Festival. We look forward to seeing you next year. :)

8/10 Good

Verified traveller

Stayed 2 nights in Jun 2019
Response from Matthew - Marketing Manager on 24 Jun 2019
Thank you for your rating. We are glad you enjoyed your stay.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
I do not like the fact that I have emailed Wotif twice and place of accommodation once seeking a refund of additional guest fee of $74.73 because additional guest was not able to come. As yet I have had no response. This is very poor service on behalf of Wotif.
Stayed 3 nights in Jun 2019

10/10 Excellent

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well maintained and the staff were very courteous and helpful. The food was excellent and reasonably priced.
Stayed 1 night in Mar 2019
Response from Matthew - Marketing Manager on 24 Jun 2019
Hi and thanks for your rating. We are so happy that your enjoyed your stay at the Walkabout! We hope to see you back again one day soon.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is good and the restaurant is well positioned.
Stayed 2 nights in Aug 2018
Response from Matthew - Marketing Manager on 24 Aug 2018
Thank you for staying at the Walkabout Lodge. Yes our location in town is great and so close and central to everything. The restaurant is in a great spot right beside the pool and central to the property. Plus our location in East Arnhem Land is very special. We hope your come back and visit again.

6/10 Okay

GAZ, South Australia

Liked: Cleanliness
Limited choice
Room was clean. Staff were busy but polite. Rooms small and bathrooms very cramped. Not a lot of choice in Nhulunbuy and way over priced for an obvious 3 star hotel at $330 a night. Meals expensive but again not a lot of choice do Owner’s capitalising well.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Really nice staff good restaurant Great spot for campers Need more car parks
Stayed 1 night in Jul 2018
Response from Matthew - Marketing Manager on 24 Aug 2018
Thank you for your review and your nice comments about our staff and the restaurant. I am sorry that it was difficult to find a car park at the hotel, at times our car park does get a little full especially if there is a function on. In the future you are more than welcome to park inside the camp grounds as well if the main car park is full.

6/10 Okay

Robin, Sydney

Liked: Cleanliness
Ridiculous price gouging
Ridiculous price gouging as only one other hotel (on the outside of town) so no competition. Paid equivalent to a capital city 5-star hotel, for a twin room and definitely not 5-star. Twin room cost significantly more than a double, yet there is also an additional charge for each person over 1 in the room. You cant use the other bed unless you pay extra although twin costs more! Arrived and put in a double room. Told that because I had booked with Expedia (actually Wotif) that not their fault - despite confirming my booking with the hotel the week prior on arrival was told no twin rooms. Restaurant food better than I expected though unless you are in a tour group - chaotic.
Stayed 1 night in Jun 2018
Response from Matthew - Marketing Manager on 14 Jul 2018
Good morning Robyn and thank you for your review. Firstly thank you for your comments on the cleanliness of the rooms and the quality of our restaurant meals. Our room rates for a queen (1 bed) and twin room (2 beds) are exactly the same. But all of our room rates are priced per person per night which is a common industry practice, not a flat rate per room per night. Generally when you book through a 3rd party site the amount that you pay to them is our room rate plus their commission, they then pay us the balance (our room rate). Unfortunately the costs associated with running a business in a very remote are extremely high but we definitely do not 'gouge' the market because of our location and we have never and will never claim to be a 5-star hotel. From looking at your reservation made via Wotif you booked a twin room for 2 people which I believe is the room you checked into. Once again I think you for your comments about the quality and cleanliness of our rooms and they we exceeded your expectations in restaurant for your meals.

8/10 Good

Leonie, Mt Martha

Liked: Cleanliness, staff & service, room comfort
Arriving Early for Outback Spirit tour
I have stayed here three nights as part of a tour group to Arnhem Land. The Lodge has good facilities but the most impressive aspect of my stay was the staff. They were very helpful friendly and courteous. The rooms were very clean and comfortable. The food was great and the pool I swam in every day.
Stayed 1 night in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good standar accommodation
Enjoyed this oasis in the middle of ton. Close to everything. Comfortable digs
Stayed 1 night in Feb 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff did not know about details such as breakfast that was included. No one there to greet me on arrival- no sign to say where to go it unattended. Tv in room- no channels that worked
Stayed 1 night in Feb 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay
All as with any 4 star hotel, except TV in my room was faulty. No movies or cable only downside
Stayed 1 night in Aug 2017
Response from Matthew on 4 Sept 2017
Thank you for staying at the Walkabout Lodge, we are glad you enjoyed your stay. I am very sorry that your TV had a fault, I will have your teams go through & check all of the TV's to ensure this does not happen again. Thank you once again & we hope to welcome you back again sometime at the Walkabout Lodge.

10/10 Excellent

Ozzy, Queensland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short stay in the NT
Stayed at the Walkabout Lodge twice in July 2015. The rooms were very clean including the toilet and shower. The bed was very comfortable as well, no problem for a good nights sleep. The aircon was ok, a bit on the noisy side and when I stayed the second time the aircon gave out. [electrical problem] However the manager soon fixed the problem and transferred me to another room. The restaurant was well run with pleasant, smiling staff. The food was also excellent. Breakfast was self service, a minor point, no tea spoons, for coffee or tea. If there is one item that could improve Walkabout Lodge it would be to clean up the surrounding gardens as well as the front of the Lodge, FIRST IMPRESSIONS COUNT.

8/10 Good

Kim, NT

Liked: Staff & service, property conditions & facilities
Close to restaurants, woolies and servo.
Meal at the restaurant was great. Staff were friendly and helpful. ( although they should really pick their time to be vaccuming. It was a little rude to be cleaning while guests are eating breakfast. It has a huge open area for kids to run around and play equipment as well.

8/10 Good

graham, Australia - NSW - Coffs Harbour

Liked: Cleanliness, staff & service
Facilities: Typical; Value: Reasonable; Service: Professional; Cleanliness: Pleasant;

8/10 Good

Anthony, Australia - NSW - Sydney

Liked: Cleanliness, staff & service
Facilities: Basic, Typical; Value: Average price, Reasonable; Service: Professional, Respectful, Courteous; Cleanliness: Faultless, Pleasant;