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"Airport shuttle was incredibly straight-forward. No trying to find the shuttle etc, just straight to the desk and shuttle was ready in 2 minutes. The property exceeded expectations - the bed was a larger king that anticipated!"

"The property is by the airport which was perfect for us. The hotel was very nice and staff very accommodating especially since we ran into an issue. I can’t speak for proximity to the city as we didn’t visit Nairobi this time. We were very happy with the hotel and restaurant "

"For the price and reviews, I was underwhelmed. Excellent location if you’re trying to stay close to the airport. Breakfast buffet was not included, which was not clear during booking, and the price for the buffet was outrageous, but the food and drinks were good. "

"Yes. The breakfast menu was awesome. Rosetta's omelets were amazing and her smile was winsome! Lydia was polite, pleasant, and professional. Susan was amazing and friendly. Thank you. The team lead Gabriel was friendly and visible. I also met, David, the manager. He sees himself as a team leader. He also gave me a mug and a nice Hotel bag. "

"Great stay at Palm Airport Suites! The location is perfect for airport access, and the area feels safe and quiet. The room was clean, comfortable, and well kept. Staff were friendly and made everything easy, especially with transport and check-in. Solid, affordable option—I’d definitely stay again. "

"Everything excellent just need a gym for 100%"

"Hotel great overall. Had to wait~6hrs prior to checkin or pay additional 50%.i chose to wait as the cost ŵas outrageous. Why do hotels do this especially if the room is available? (It was available by the way)"

"They forgot to collect me, the wifi buffered a bit but was mostly ok. Breakfast very acceptable, lights in the room were a bit dim"

"The staff are suoer helpful and due to a scammer tour operator at the airport, I could not find the driver of the hotel shuttle. The security guard and police at the airport all worked with the scammer tour operator. My daughter in America was able to mail the hotel and the airport shuttle driver at the airport was there all the time. He waited patiently for 2 hours for me! Really good service! "