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"Clean room , Good breakfast, nice staff"

"Receptionists should smile more often"

"Staff were waiting at the airport and I was warmly welcomed at the hotel. Very friendly staff and a delicious breakfast as well."

"Breakfast is always wonderful. The staff is so great. The showers were nice and hot and the air conditioning was working great"

"Clean room good breakfast"

"I stayed 1 week here , everything was perfect ..Staff are amazing, the food at the bar was tasty 😋 thanks to the chef (i think his Indian because food takes me back to India hhh). The hotel location are perfect close to most of the things ."

"The receptionist was very welcoming and very helpful! I have recently stayed at The Marriott in Amsterdam but Nairobi has exceeded my expectations! Absolutely fantastic! "

"Let’s start at the roof & work down! Spa: treated myself to a massage (my bags were huge), sauna/steam, manicure & pedicure. The technicians were magnificent! I felt so relaxed & sparkly (nails had GLITTER)! 10/10 The bartenders/wait staff are awesome, talented and professional, I never felt like a solo traveler. The rooftop bar decor was excellent. 10/10 My room was clean and accessible, cleaning lady was patient and kind. I kept forgetting to push DND. 10/10 The front desk accommodated my missed flight, was available for my late night arrival. Security was very helpful and I felt safe traveling, yet nice and always had a smile. 10/10"

"This was my 2nd time that I have stayed at Palm Hotel (the 1st. time...I stayed for 29 days). The staff (Christine, Cynthia, and Florence were wonderful and very professional. I Highly recommend staying here."