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Trademark Hotel

4.0 star property
Family-friendly Nairobi hotel connected to a shopping centre, steps from Village Market

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Photo gallery for Trademark Hotel

Outdoor pool, open 6:00 AM to 6:00 PM, free pool cabanas, pool umbrellas
Reception
Couples treatment room(s), body treatments, hot stone massages
Hallway
Interior detail
Located near Village Market and Karura Forest, Trademark Hotel offers a refreshing retreat with reflexology treatments at Kaya spa and a relaxing rooftop terrace. Guests connect with in-room WiFi, enjoy cuisine at Harvest restaurant, and benefit from the notably helpful staff.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa

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Room options

Check availability for these dates

Tonight

Sept 23 - Sept 24
Check availability for tonight Sept 23 - Sept 24

Tomorrow

Sept 24 - Sept 25
Check availability for tomorrow Sept 24 - Sept 25
Available filters for rooms
Showing 6 of 6 rooms

View all photos for Trademark King City View Room

1 bedroom, in-room safe, desk, laptop workspace

Trademark King City View Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Blackout curtains
Separate bedroom
Fan
Private bathroom
  • 20 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin, City View Room

1 bedroom, in-room safe, desk, laptop workspace

Trademark Twin, City View Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Flat-screen TV
Fan
Separate bedroom
Blackout curtains
Private bathroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Trademark Suite Room

1 bedroom, in-room safe, desk, laptop workspace

Trademark Suite Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Fan
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark Twin Room

1 bedroom, in-room safe, desk, laptop workspace

Trademark Twin Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Fan
Separate bedroom
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Terrace King Room

Terrace/patio

Terrace King Room

Highlights

Terrace
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Trademark King Room

1 bedroom, in-room safe, desk, laptop workspace

Trademark King Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Fan
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Map
Village Market, Limuru Road, Gigiri, Nairobi, Nairobi County, 00621

What's nearby

  • Village Market - 1 min walk - 0.0 km
  • United Nations Office at Nairobi - 13 min walk - 1.2 km
  • Karura Forest - 3 min drive - 1.5 km
  • Two Rivers Mall - 3 min drive - 2.6 km
  • Kenyatta International Convention Centre - 10 min drive - 8.8 km

Getting around

  • Syokimau Station - 46 min drive
  • Nairobi (WIL-Wilson) - 35 min drive

Restaurants

  • ‪Hero Bar - ‬1 min walk
  • ‪Harvest - ‬2 min walk
  • ‪Cj's Village Market - ‬3 min walk
  • ‪Karel T Lounge - ‬2 min walk
  • ‪Artcaffe - ‬3 min walk

About this property

Trademark Hotel

Upscale family-friendly hotel near Village Market
Located close to United Nations Office at Nairobi and Karura Forest, Trademark Hotel provides a bowling alley, a rooftop terrace and an art gallery on-site. Treat yourself to a facial, a body treatment or a manicure/pedicure at Kaya, the on-site spa. Be sure to enjoy a meal at Harvest, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities, such as a shopping centre on-site and a coffee shop/cafe.
Additional perks include:
  • An outdoor pool along with free cabanas, sunloungers and pool umbrellas
  • Free self-parking
  • Buffet breakfast (surcharge), free bike hire and airport drop-off service (surcharge)
  • An electric car charging station, express check-out and a children's club (surcharge)
  • Guest reviews say great things about the helpful staff
Room features
All 216 rooms have comforts such as laptop-friendly workspaces and air conditioning, as well as perks such as free WiFi and safes.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with showers
  • 43-inch flat-screen TVs with premium channels
  • Childcare services, coffee/tea makers and fans

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; USD 25 for adults and USD 13 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Harvest

Things to do

  • Arcade/game room
  • Art gallery
  • Bicycle storage
  • Billiards/pool table
  • Books
  • Bowling alley
  • Children's club
  • Designer stores
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Shopping centre

Family friendly

  • Arcade/game room
  • Bowling alley
  • Children's club (surcharge)
  • Children's games
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 1,750 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Free pool cabanas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (120 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: noon; check-in end time: 5:30 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per night.

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: from approximately USD 25 for adults and from USD 13 for children
  • Airport shuttle fee: USD 60 per vehicle
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy, plus a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Pool access available from 6:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transport to and from this property
Parking height restrictions apply

Property is also known as

Trademark Hotel Nairobi
Trademark Nairobi
Trademark Hotel Hotel
Trademark Hotel Nairobi
Trademark Hotel Hotel Nairobi

Frequently asked questions

Does Trademark Hotel have a pool?

Yes, this property has an outdoor pool. Pool access is from 6:00 AM to 6:00 PM.

Is Trademark Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Trademark Hotel?

Self-parking is free at this property.

What time is check-in at Trademark Hotel?

Check-in start time: noon; check-in end time: 5:30 AM. Late check-in is available during limited hours.

What time is check-out at Trademark Hotel?

Checkout is at 10:00 AM. Late checkout is available for a fee (subject to availability).

Does Trademark Hotel provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of USD 60 per vehicle applies.

Where is Trademark Hotel located?

This family-friendly Nairobi hotel is located in a shopping district, within a 15-minute walk of Village Market and United Nations Office at Nairobi. Karura Forest and Uhuru Park are also within 6 mi (10 km).

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Trademark Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 186 out of 292 reviews
Rating 8 - Good. 72 out of 292 reviews
Rating 6 - Okay. 17 out of 292 reviews
Rating 4 - Poor. 9 out of 292 reviews
Rating 2 - Terrible. 8 out of 292 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Erika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room, staff very friendly, great location and safe.
Stayed 6 nights in Jul 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our vacation in Africa started at the Trademark hotel. The staff were amazing and welcoming. I loved their smiles. They made us feeling relax and comfortable. Very nice hotel to stay at. I highly recommend it. The location is nice, just a little bit away from downtown Nairobi.
Stayed 1 night in Aug 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, Amazing staff, would stay again.
Stayed 4 nights in May 2025

10/10 Excellent

Vikram

Comfortable stay, courteous and accomm
Stayed 2 nights in May 2025

10/10 Excellent

Rosse

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay at the Trademark hotel
Stayed 14 nights in Feb 2025

10/10 Excellent

mats

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
Stayed 3 nights in Jan 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and charming personnel, great breakfast and top notch gym
Stayed 1 night in Mar 2025

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

The Trademark Hotel was fantastic. The staff was so nice and helpful, the room was great, and the location is very convenient. I really enjoyed my stay and hope to be back soon.
Stayed 2 nights in Feb 2025

10/10 Excellent

Parin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel provide exceptional services. Right from check in to everyday interactions. Hotel room and bed was very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Estela Mercedes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean and personel are very professional
Stayed 4 nights in Apr 2025

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, excellent location
Stayed 5 nights in May 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely happy with the hotel and the staff. We were treated so kindly at check-in by Ms. Esther and helped by everyone else with all kinds of questions and needs we have. The location can't be beat. So convenient to stay at the mall, especially if you have children. Just spend the extra money and stay here, you will not regret it.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel slots around the area and friendly staff highly recommend
Stayed 1 night in Apr 2024

10/10 Excellent

Charles

Liked: Staff & service, amenities, property conditions & facilities
Stay was amazing. Great service by the staff and good location with easy access to restaurants.
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel connected to a nice open shopping centre. Access to an amazing gym in the shopping centre including classes!
Stayed 6 nights in Sep 2024

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities
The Village Market is a great plus with all the shopping and dining options, to the excellent hotel, with its view, pool and great rooms with a view…
Stayed 2 nights in Jul 2024

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and perfectly nice hotel in Gigiri.
Stayed 4 nights in Mar 2024

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 4 nights in Jul 2023

6/10 Okay

Moustapha

Liked: Cleanliness, staff & service
Very poor breakfast nothing
Stayed 2 nights in May 2025

10/10 Excellent

Fungfeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Would like to visit again.
Stayed 6 nights in Jun 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need in one place - great experienc

The hotel is in situated in the Village market - shopping mall and many restaurants. Great faclitilities, great breakfast, comfy beds, friendly staff.
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with The Village as the main attraction

Good service and a nice room.
Stayed 2 nights in Apr 2024

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trademark is a fantastic hotel. Always delivers on all my needs. Service is exceptional. A great place to experience best of Kenyan hospitality and other comforts.
Stayed 2 nights in Nov 2024

8/10 Good

Ruel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Location is perfect as Village market has everything you need, and great mall to stroll, enjoy a coffee and refreshments, dine and shop. We found this really handy. The hotel had great service, everyone was very pleasant. We had some issue with the wifi in the room, and we were provided with a dongle quickly. The hairdryer was not working but that was replaced immediately too. All and all great service. Breakfast was great and we even had dinner at the harvest restaurant and it was delicious. Thank you, we really enjoyed our stay
Stayed 5 nights in Apr 2025

10/10 Excellent

Stephen

lent in all facets and the area is great too.
Stayed 5 nights in Jun 2024