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"everything was excellent, the cleanlinmess and comfort of the room, the staff, the location, everything. "

"Amazing service, super comfortable rooms"

"Clean and cosy. Staffs are kind and friendly."

"The staff were all amazing, couldn’t have been more helpful. The hotel is beautiful and in a great spot. "

"Good breakfast "

"We stayed in the Bertie suite and it was just amazing!! Loved the design, the colors and style and also loved that the LIVER building was right in view with the river Mersey right there. The breakfast was inclusive and was yummy and they even let me take a tray up to my family who were still in bed. just a perfect stay! ticked every box for us.10/10"

"Great staff. Superb location. Comfy bed"

"Great rooms fantastic breakfast and good service "

"Desk staff absolutely spot on, easy check in, room was spot on, definitely worth extra money for the river view watching sunset over wales and the ferry’s leaving. Hotel is 10/10 nicest place in Liverpool I’ve ever stayed by far. Ginos restaurant an ginos sky bar however, not good at all, but this is seperate from the hotel "