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"Front desk staff were helpful and assisted us with self check in. We sent suitcases ahead and they were waiting for us in our assigned room. Room was clean and shower was hot. It’s the only hotel of our trip that did not have a smart tv with Netflix, Prime nor You Tube. Bed and pillow were quite firm and the comfort double room was spacious with separate desk, bench, side table & chair. You can bring an airport luggage cart to your room to load up suitcases and roll directly to departures at Terminal 3. Self check out was quick. Desk staff will hold bags after check out if you have a late flight and want to explore Haneda Garden. We would consider staying here again."

"Hotel was nice, clean and rooms were spacious. Train was nearby. I liked that it was away from the city madness. "

"Friendly welcoming staff, clean and excellent location "

"Staff was very welcome and helpful. The hotel was beautiful and right next to a train station so we did not have to walk far. A little outside of downtown Tokyo but we loved that."

"Excellent Experience …Customer Service ⭐️⭐️⭐️⭐️⭐️"

"Clean room, Friendly staff, great amenities "

"Large spacious room, having the tram close by was wonderful wish we could have stayed longer loved it "

"Nice property and recommend staying there if going to Disney parks."

"The location of this property is perfect for beginners! We took a bus from Narita airport and landed at Shin Urayasu station which is right across the street from this hotel! We did choose this hotel for Disneyland which the hotel offers a free shuttle for. The breakfast buffet is delicious! If you’re debating to include that for your stay, I say go for it! Overall the staff was extremely helpful, room was beautiful and the amenities and location of the property is perfect."