Junior Suite, Jetted Tub (Venere) | View from room

Reviews of Artemisia Domus - Centro Storico

Artemisia Domus - Centro Storico
13 Via dei Carrozzieri a Monteoliveto, Naples

Reviews

9.6

Exceptional

Rating 10 - Excellent. 125 out of 154 reviews" "
Rating 8 - Good. 20 out of 154 reviews" "
Rating 6 - Okay. 5 out of 154 reviews" "
Rating 4 - Poor. 1 out of 154 reviews" "
Rating 2 - Terrible. 3 out of 154 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful hotel. The rooms are lovely and surprisingly quiet. The location is perfect. The staff were all extremely friendly and helpful. The breakfast buffet was fresh and plentiful. A warm welcome to Napoli!
Stayed 3 nights in May 2024
Response from Artemisia Domus Centro Storico on 17 May 2024
Dear Jen,Thank you so much for your kind review! We are very happy to know that you enjoyed your stay at Artemisia Domus Centro Storico. We hope to host you again soon!Best regards

10/10 Excellent

Lindsey

Stayed 1 night in Apr 2024
Response from Artemisia Domus Staff on 8 May 2024
Dear Lindsey, thank you so much for this review!We are glad you have appreciated your stay here and we hope to host you again at Artemisia Domus!We wish you all the best!Kind Regards,

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, spacey rooms & nice common facilities. Excellent breakfast. Super helpful & accommodating staff, especially Chiara, who went out of her way to make us feel welcome. Strongly recommend!
Stayed 2 nights in Apr 2024
Response from Artemisia Domus Staff on 4 Apr 2024
Dear Mr. and Mrs. Brook, thank you for your review! Our guests' opinions are very important to us. It was a great pleasure meeting you, our staff loved having you as guests. We hope to see you again soon at our hotel. We wish you all the best!Kind Regards,

10/10 Excellent

Joan

Stayed 2 nights in Mar 2024
Response from Artemisia Domus Centro Storico Staff on 18 Apr 2024
Dear Joan,Thank you so much for this kind review! It makes us extremely happy to know that you enjoyed your stay!We hope to see you againg soon! Best regards

10/10 Excellent

Ann

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Sara and Chiara were so nice and helpful. They accommodated our every request and they were funny and made great dining recommendations. We would go back and stay again anytime
Stayed 1 night in Mar 2024
Response from Artemisia Domus Staff on 11 Mar 2024
Dear Ann, thank you very much for this review!Our team is very passionate and we're glad you had a great time here. It was a huge pleasure to have you as our guest and we hope to see you again at our hotel in Naples soon. Best Wishes

10/10 Excellent

Kyrie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic staff and wonderful stay! Would recommend!
Stayed 1 night in Mar 2024
Response from Artemisia Domus Staff on 10 Mar 2024
Dear Kyrie, thank you so much for taking the time writing this review!Our guest's opinions mean a lot to us!We hope to have you again as our guest in Naples very soon. Best Wishes

10/10 Excellent

Ann

Stayed 1 night in Mar 2024
Response from Artemisia domus Centro Storico Staff on 24 Mar 2024
Dear Ann, Thank you so much for your kind review! We are glad to know that you enjoyed your stay at Artemisia Domus - Centro Storico! It was a pleasure to host you, we hope to see you again soon!Best regards

10/10 Excellent

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Finding a place was a bit of a challenge. The sign was very small and I passed it three times but the staff was amazing with our late check-in, making sure that everything was done right and given us instructions on how to check in with nobody there! The staff was excellent! The room was amazing! Very nice downtown Naples. It was only two blocks from our meeting for our tour. I recommend this hotel for anyone looking in the area.
Stayed 1 night in Feb 2024
Response from Artemisia Domus Centro Storico Staff on 9 Mar 2024
Dear Joseph,Thank you for taking the time to write this kind review! The feedback of our guests is very important, because it helps us improve every day!We are very happy to know that you enjoyed your stay! Thank you for your kind words for our staff: we always do our best to make sure that our guests have a pleasant and nice stay!We hope to host you again soon!Best Regards

10/10 Excellent

DAVID

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Artemisia Domus Staff on 23 Mar 2024
Dear David,thank you so much for your review!Our guests' opinions are important to us and we're glad you've enjoyed your stay at Artemisia Domus. We hope to see you again soon in Naples!Best Wishes

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Artemisia Domus on 17 Jan 2024
Dear Mr Childs, thank you for finding the time to rate us, we really appreciate that! We ara so happy and proud you enjoyed your stay here with us and we are looking forward to see you soon in the future!Warm Greetings, Artemisia Domus Staff

8/10 Good

Franc

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Property as a property is nice, clean, the staff is friendly, quiet, well furnished. Lot of stairs (not suitable for dissabled), nice but small breakfast area. The property has excellent location. It is situated in the city center, which is dirty and neglected - but this is Napoli :)
Stayed 5 nights in Dec 2023
Response from Artemisia Domus on 15 Jan 2024
Dear Franc, thank you very much for finding the time to leave this kind review, we're always proud when guests likes their stay here at our hotel! We really hope to have you back in the future! Thank you again!Warm Greetings, Artemisia Domus Staff

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Response from Artemisia Domus Staff on 10 Mar 2024
Dear Jeff, thank you for the positive review!Our guest's opinions are important to us.We hope to see you again in Naples soon!Best Wishes

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Beautifully presented property, superb service, great breakfast. Top class all round in a great location
Stayed 3 nights in Nov 2023
Response from Artemisia Domus on 21 Nov 2023
Dear Gary, thank you very much for finding the time to write this nice review, it is very important for us knowing our guest's opinion and we're really proud everytime our guests are happy with their stay here with us! We're so glad you enjoyed spending time here at our hotel and we really hope you will find time to come stay with us soon again! Warm Greetings,Artemisia Domus - Centro Storico Staff

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay near great options to eat, shop and to explore Napoli. Everyone on the staff was great, especially Salvatore who gave helpful recommendations and scheduled our rides to and from the airport and to the train station. I would definitely recommend and hope to stay here again in the future!
Stayed 1 night in Nov 2023
Response from Artemisia Domus Centro Storico Staff on 12 Nov 2023
Dear Jeff, thank you so much for this truly wonderful review! We are so, so glad that you enjoyed your stay with us and you found our hotel a great place to visit Naples! It was our pleasure to help you and we surely hope to have you again as a guest in the future!Our warmest regards

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel. Staff are so friendly & helpful. The location is very central but there are a few stairs involved (the staff can assist you) . This is a lovely sanctuary from the noise, bustle and chaos of Naples. Loved Artemisia Domus
Stayed 3 nights in Oct 2023
Response from Artemisia Domus Staff on 22 Oct 2023
Dear Lisa, we are so thankful for this wonderful review! Feedback from our guests is truly important to us. We are happy you enjoyed our quiet boutique hotel and you found us friendly and helpful!Thank you again, in hope of seeing you again in the futureBest regards

10/10 Excellent

Jessica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so lovely from check in to check out and made very good recommendations. It was very quiet in the bussle of the city which was appreciated for this light sleeper.
Stayed 3 nights in Oct 2023
Response from Artemisia Domus Staff on 22 Oct 2023
Dear Jessica, thank you so much for this wonderful review! We are so glad we could be of help and that we could provide a relaxing space to enjoy your stay! We hope we can have you again as a guest in the future!Best regards

10/10 Excellent

Jason, Grand Junction

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is such a gem! The staff are VERY friendly, the rooms and hotel itself are just lovely, and its very convenient to everything. There is valet parking downstairs and good food is walkable. Glad we choose this place to stay!
Stayed 1 night in Oct 2023
Response from Artemisia Domus Staff on 20 Oct 2023
Dear Jason, thank you for your time writing this review.We're glad to hear such positive words about your stay.We hope to see you again in Naples soon!

10/10 Excellent

Martha

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023
Response from Artemisia Domus Staff on 20 Oct 2023
Dear Mrs. Martha, thank you for taking the time to write this review for us. It means a lot! Our goal is to offer our guests the best stay possible in Naples. We're glad you enjoyed being with us and we would love to see you again in Naples. Best Wishes,

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Naples
Stayed 4 nights in Oct 2023
Response from Artemisia Domus Staff on 7 Oct 2023
Dear James, thank you for your review. It is a pleasure to hear back from our guests! We hope to see you again in Naples. Best wishes,

10/10 Excellent

Maryann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from Artemisia Domus Staff on 6 Oct 2023
Dear Maryann, thank you for the review. It was a pleasure having you as guests. Hope to see you again in Naples. Best Wishes, Artemisia Domus Staff

10/10 Excellent

Stephanie

Stayed 3 nights in Sep 2023
Response from Artemisia Domus Centro Storico - Staff on 3 Oct 2023
Dear Stephanie, thank you very much for taking the time to leave a review. Our guests' opinions are important to us. It was a pleasure having you at our hotel. Hoping to see you again here in Naples.

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at Artemisia Domus. The room was large and clean, and I appreciated the smart TV, soaps and fully stocked minibar. The staff were very helpful. Chiara in particular went out of her way to help me. My only suggestion for improvement is to extend the hours of the bar and breakfast. The bar was never open in the evening, which in my view defeats the purpose of having a bar. Also, breakfast wasn't served until 8am. This is not great for tourists who may have early tours or flights. I did not get to have any breakfast while I was there because of my early starts, which annoys me since it was included in my rate. I did ask if some food could be left in the room the night before, but this didn't seem possible. Fix these 2 things and then it's 5 stars!
Stayed 2 nights in Sep 2023
Response from Artemisia Domus on 27 Sept 2023
Dear Nicole, thank you very much for finding the time to write this review, we're really glad and proud you enjoyed your stay here with us, and thank you for your suggestions. We hope to have you here on our hotel in the future. Warm Greetings, Artemisia Domus - Centro Storico Staff

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, service and room were above and beyond excellent. I will definitely stay here again!
Stayed 1 night in Sep 2023
Response from Chiara on 17 Sept 2023
Dear Angela,we are glad to hear you enjoyed your stay in our hotel. It was a pleasure to have such kind and respectful guests as you were. We hope to see you again soon. Best wishesfrom the reception of Artemisia Domus

10/10 Excellent

Armin

Stayed 1 night in Sep 2023
Response from Artemisia Domus Staff on 11 Sept 2023
Dear Mr. Armin, Thank you so much for this review! We truly appreciate it and we are really glad you enjoyed your stay with us. Looking forward to having you again as a guest, we send you our warmest regards!

6/10 Okay

Ryan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Everything was good besides getting our luggage into the hotel. The elevator is on the second floor and hotel is on the 4th floor. Also the drains in the bathroom didn’t work very well and the shower door was faulty. Room was spacious and breakfast was decent.
Stayed 1 night in Sep 2023
Response from Artemisia Domus on 9 Sept 2023
Dear Mr Ryan, yhank you for finding the time to write your experience. As writtenn in the prestay we always send to our guests, someone of our staff is always available to help with the luggage when you first arrive at the hotel and as soon as you ring the intercome, our hotel is inside of an ancient building from the 17th century so stairs cannot be replaced. Also, we do quality check in the rooms every month. Thank you very much again for your feedback, it really helps us, we're glad you enjoyed your stay here with us and we hope to have you here again soon! Warm Greetings for Artemisia Domus Staff

10/10 Excellent

Jon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel very close to all the action! Team on the front desk very friendly and had a wealth of information on what to do in Naples
Stayed 1 night in Jul 2023
Response from Artemisia Domus Staff on 17 Aug 2023
Dear Mr Jon, Thank you for the time spent in this review! We are glad that you enjoyed your stay as for us was a pleasure having you as guests. We hope that you will be back in the future! Thank you again for your review, A warm greeting

10/10 Excellent

Mayur, Kettering

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a stunning boutique hotel. We had the 2 bedroom apartment. The rooms were a good size, the bathrooms were great. The hotel is on the 4th floor, so very quiet and stunning views from the attic. All the staff including Salvatore, Guisy, Nina helped us all the way with arranging excursions and suggesting great eating and shopping places. They made us very comfortable, a very big thank you to all of them! The breakfast chef Janu was great, quite, polite, patient and going out his way with all our breakfast demands! Thank you again. I would love to come back to Naples and stay here again, there is still so much to do and see in this lovely city! Hope to see your team soon.
Stayed 5 nights in Jul 2023
Response from Artemisia Domus Staff on 4 Aug 2023
Dear Mayur, thank you so much for this wonderful review! We are so glad that you enjoyed your stay with us, and that we could be of help to make the best out of your experience in Naples! You and your family were a pleasure to host, and we hope to see you again in the future!Best regards

2/10 Terrible

Amanda

Stayed 7 nights in Jul 2023
Response from Artemisia Domus Centro Storico Staff on 11 Aug 2023
Gentile Amanda,ci dispace vedere questa sua recensione ma ci teniamo a precisare che lei non ha mai soggiornato da noi !!!C'è stato un overbooking a causa di un bug nel sistema e abbiamo provveduto a riproteggerla a nostre spese presso altra struttura sopportando integralmente ogni costo accessorio e omaggiandole anche il transfer di ritorno per l'aeroporto.Distinti saluti

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chiara was amazing, happily helping us with our luggage and check in even though we were arriving late. Nina was great at setting up our late arrival and making it work quickly and smoothly as well as arranging for us to keep our car in their parking for a while after check out. Overall wonderful hotel in a great location in Centro Storico with amazing staff.
Stayed 1 night in Jul 2023
Response from Artemisia Domus Staff on 18 Jul 2023
Dear John, Thank you so much for this kind review!We're so glad you enjoyed your stay with us and we're happy we could be of help!Hoping to host you again in the future, Best regards!

10/10 Excellent

ariel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great guest house/ hotel in the center of Napoli, very clean, great breakfast. Jake, the guy serving breakfast is very nice and helpful. Great stay, we fell in love with Napoli, lot of energy, good food and endless history and the mare!!!!!!!
Stayed 3 nights in Jun 2023
Response from Artemisia Domus Staff on 28 Jun 2023
Dear Mr Ariel,Thank you so much for this beautiful review, it was a pleasure having you and your family here as guests and we hope that you will be back soon!A warm greeting Artemisia Domus Staff

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Artemisia DOmus Staff on 13 Apr 2023
Dear Costumer, we are glad that you enjoyed your stay ! We would love to have you again as a guest! Best ragards, Artemisia Domus Staff

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was very convenient to train stations and also walkable to so many sights plus shopping and dining. Entrance was a bit hidden but we figured it out quickly. Staff was very friendly and helpful. My room was the Minerva spa suite, which was incredible! Huge beautiful room plus your personal sauna.
Response from Artemisia domus staff on 22 Mar 2023
Dear Dawn,Thank you so much for the time spent in this review! We are glad that you enjoyed your stay, for us it was a pleasure having you ad guests! A warm greeting

8/10 Good

Fikadu

Stayed 1 night in Mar 2023
Response from Artemisia Domus Staff on 10 Apr 2023
Dear Mr. Fidaku,Many thanks for the time you spent on this review, we really appreciate it!We are glad you enjoyed your stay and we really hope to host you again.Sincerely

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic!
What a fantastic place to stay - deep in the heart of the city but quietly and beautifully located - great rooms great welcome great breakfast! Thank you - we will be back for a longer stay and can’t recommend this place highly enough
Stayed 1 night in Mar 2023
Response from Artemisia Domus Staff on 20 Mar 2023
Dear Mrs. Rachel,Thank you for your very kind rewiev!We are very happy that you appreciated your stay here with us!We hope to have you as guest again very soon!Looking forward for this we send you our best regards,

10/10 Excellent

Colin

Stayed 1 night in Mar 2023
Response from Artemisia Domus Staff on 7 Apr 2023
Dear Mr. Colin,Many thanks for the time you spent on this review, we really appreciate it!We are glad you enjoyed your stay and we really hope to host you again.Sincerely

10/10 Excellent

Roman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023
Response from Artemisia Domus Staff on 27 Feb 2023
Dear Mr. Roman,Thank you for your very kind review!We are really happy that you enjoied your sta here with us!We hope to see you again!Looking forward for this we send you our best regards!

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great. They were friendly and very helpful. The staff was knowledgeable about the surrounding area and nice places to visit.
Response from Artemisia Domus on 20 Dec 2022
Dear Carol,Thank you very much for your comment!We were delighted to have made your acquaintance!We hope to see you soon!A warm greeting from all the Artemisia Domus staff.

10/10 Excellent

Douglas

Stayed 1 night in Oct 2022

10/10 Excellent

Heath

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk Jordana offers impeccable service which really makes the stay in a property that has been very classily renovated with amazing original features still visible
Stayed 1 night in Oct 2022
Response from Artemisia Domus Staff on 4 Oct 2022
Dear Mr. Cram,Thank you so much for this wonderfoul review! We really appreciate it! We are really happy to hear that your stay with us met your expectations and that our staff was helpful!This encourages us to always give our best!We hope to be able to accommodate you again very soon and in anticipation of this, we send you our warmest greetings.

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment you walk in the staff at this hotel treat you like royalty! They cater to your every need and help out in any way possible. The included breakfast was unparalleled in terms of variety and deliciousness. If ever we find ourselves in Naples, we will be back!
Stayed 1 night in Sep 2022
Response from Artemisia Domus on 13 Sept 2022
Dear Mrs. Karen, Many thanks for the time you spent on this review, we really appreciate it! We are glad you enjoyed your stay and we really hope to host you again! Sincerely Artemisia Domus Staff

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent staff, gorgeous rooms
The front desk staff were incredible. Prior to and during my stay, I was able to message them in both the hotels.com app & whatsapp. The response times were incredible. We arrived early & were going to do luggage storage until check-in, but they were able to let us check-in early after less than 20 minute wait. They also recommend dinner places & we discovered the best pizza we've ever had on the list! We had an early flight & the hotel arraged airport transfer for us & provided breakfast in our room the evening before so we wouldn't fly out hungry. The customer service was simply amazing & the suite was gorgeous! We would definitely recommend & return!
Stayed 1 night in Aug 2022
Response from Artemisia Domus Staff on 2 Sept 2022
Dear Mrs. Holly,Thank you for this very kind rewiev!We are so happy in knowing that you enjoyed your stay here with us and that our staff was so helpful!It was a real immense pleasure for us to be able to make your acquaintance!We really hope to see you again soon!While waiting for that to happen we extend our warmest regards to you,Artemisia DomusStaff

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great property and friendly staff.
Stayed 1 night in Aug 2022
Response from Artemisia Domus Staff on 1 Sept 2022
Dear Mr James,Thank you so much for the time spent in this review! We really appreciate it and we hope to have you here again as guests soon! A warm greeting Artemisia Domus StaffFront office

10/10 Excellent

Jack

Stayed 1 night in Aug 2022

10/10 Excellent

Tan Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service!
Stayed 1 night in Aug 2022
Response from Artemisia Domus Staff on 13 Aug 2022
Dear Diana thank you so much for your review ! It was our pleasure to host you and we really hope to see you again in the future! Sincerely Artemisia Domus Staff

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, very clean and staff were fantastic
Stayed 1 night in Aug 2022
Response from Artemisia Domus Staff on 7 Aug 2022
Dear Alan, thank you so much for this beautiful review. We are really glad that you enjoyed your stay as for us was a plasure having you as a guest! We are looking forward to seeing you again in future. A warm greeting Artemisia Domus Staff

10/10 Excellent

John

Stayed 2 nights in Jun 2022

10/10 Excellent

Win

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquil base perfect for exploring a chaotic city
Perfect location in Centro Storico near so many sights. A peaceful hotel in the middle of such a busy city, really enjoyed our stay and the staff were so friendly and helpful! Spacious rooms, tasteful design and very clean.
Stayed 3 nights in May 2022
Response from Artemisia Domus Staff on 19 Jun 2022
Thank you so much for this review! We are so glad that you enjoyed your stay and we hope to have you again as guests in the future. A warm greeting!

10/10 Excellent

Kevin, Surrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and helpful The property is lovely, albeit somewhat difficult to find. The rooms are a little oasis in the middle of a very busy city
Stayed 2 nights in May 2022
Response from Artemisia Domus Staff on 8 May 2022
Dear Mr. Kevin, Thank you so much for this very kind review! We really appreciate it! We are glad you enjoyed your stay and we really hope to host you again. We all send you our warmest regards.

10/10 Excellent

Katie

Stayed 1 night in May 2022
Response from Artemisia Domus Staff on 9 May 2022
Dear Mrs.Katy, We are very happy that you enjoyed your stay! Thank you again for choosing to stay with us! We hope to see you again soon! Cordial Greetings