All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 114 out of 322 reviews" "
10 - Excellent
114
Rating 8 - Good. 141 out of 322 reviews" "
8 - Good
141
Rating 6 - Okay. 52 out of 322 reviews" "
6 - Okay
52
Rating 4 - Poor. 9 out of 322 reviews" "
4 - Poor
9
Rating 2 - Terrible. 6 out of 322 reviews" "
2 - Terrible
6
8.6/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
8/10 Good
Xian
13 Sept 2023
Liked: Amenities
One staff, Ms. Sun, was very helpful.
Thanks a lot.
Xian
Stayed 1 night in Sep 2023
Response from front desk on 14 Sept 2023
Thank you for staying with us.We are very happy that you were satisfied with our staff's service.We look forward to seeing you again when you come to Nagoya.
10/10 Excellent
Jamie
Travelled with family, Travelled with family and small children
Really clean! Bed was very comfortable. Buffet breakfast was delicious. Efficient check in and check out
Jamie
Stayed 1 night in May 2023
Response from 東横イン名古屋栄フロント on 4 Jun 2023
Thank you for staying at Toyoko Inn Nagoya Sakae. Thank you very much for your encouraging comments. Please come again. All the staff are waiting for you.
8/10 Good
Arvy jay
Business traveller
17 Jan 2022
Liked: Room comfort
Disliked: Staff & service
Staff woke me up !!!
Its all good until the 3rd day the staff woke me up because they knew it was my last day but its not . I was staying there for 5days.. i hope its not gonna happen again .
Arvy jay
Stayed 4 nights in Jan 2022
Response from Toyoko Inn on 17 Jan 2022
Thank you for staying at our hotel.
I really apologize that our staff mistakenly woke you up and disturbed your rest.
We would like to appreciate for your review and are looking forward to comig again.
Thank you.
Value for $. Staff was helpful and friendly. They gave us a smoking room. When we said we needed a non- smoking room, they accommodated. Just remember that the Japanese operate like clockwork. Checkin at 4pm mean 4pm. Breakfast closed at 9:30 and it will close at 9:30 sharp. If you are a minute late .... too bad.
Rinko 様この度は東横イン名古屋栄をご利用頂き誠にありがとうございます。貴重なお時間を割いてアンケートにご回答くださり、心より感謝申し上げます。アメニティサービスをお褒めの言葉頂き誠にありがとうございます。満足頂けたようで嬉しい限りでございます。お客様から頂いた意見を参考にし、今後より良いサービスが提供できるよう精進いたします。またのご利用をスタッフ一同、心よりお待ち申し上げます。東横イン名古屋栄 フロント一同