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Reviews of Golden Chain Tower Motor Inn

3.5 out of 5
Golden Chain Tower Motor Inn
140 Jubilee Highway West, Mount Gambier, SA

Reviews

8.6

Excellent

Rating 10 - Excellent. 167 out of 390 reviews" "
Rating 8 - Good. 169 out of 390 reviews" "
Rating 6 - Okay. 41 out of 390 reviews" "
Rating 4 - Poor. 10 out of 390 reviews" "
Rating 2 - Terrible. 3 out of 390 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Geoffry, Ridleyton

Travelled with partner
Liked: Cleanliness, staff & service
A bit dated
Stayed 1 night in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Apr 2024
Response from Management on 30 Apr 2024
Good Evening Joshua,Thank you for your review.We are glad you enjoyed your stay and we look forward to accommodating you again next time you come to Mt Gambier.

10/10 Excellent

Paul

Stayed 1 night in Apr 2024

10/10 Excellent

Sri

Liked: Cleanliness, staff & service, property conditions & facilities
The property was clean and cozy. Complete amenities. Friendly staff. Exceed of our expectation.
Stayed 1 night in Apr 2024
Response from Management on 16 Apr 2024
Good Morning Sri,Thank you for your review of your stay.We are glad to hear you enjoyed your time with us.Look forward to having you stay next time you come to Mt Gambier.Thank youKind regards Management

10/10 Excellent

Chris

Liked: Amenities, property conditions & facilities
Quiet location but close to shops. Great staff.
Stayed 1 night in Apr 2024
Response from Management on 10 Apr 2024
Good Morning Chris,Thank you for your review.We are glad to hear you enjoyed your stay with us.We look forward to accommodating you next time you come to Mt Gambier.Thank youRegards Management

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two budget rooms. For the price, it was a tidy and clean room but older in style and decor. Very good for one night.
Stayed 1 night in Apr 2024
Response from Management on 10 Apr 2024
Good Morning Teresa,Thank you for your review.Glad to hear you enjoyed your stay with us.We look forward to accommodating you next time you visit Mt Gambier.Kind regardsManagement

6/10 Okay

Suman

Travelled with family
Liked: Cleanliness
Too old and still 19th century style toilet without sink mixer. Common ........ Matress feels old too.
Stayed 1 night in Feb 2024
Response from J on 25 Feb 2024
Dear Suman, Yes our budget rooms are old style. We do have modern rooms which are our deluxe rooms. They are recently renovated & new rooms.

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy stay friendly welcome
We were in a room overlooking the garden and it was basic but clean and neat. The check in was friendly and pleasant
Stayed 1 night in Jan 2024
Response from Management on 17 Jan 2024
Good Afternoon Betty,Thank you for your review.We are glad to hear you enjoyed your stay with us, and we welcome you back next time you need a mini break away in Mt Gambier.Kind regardsManagement

4/10 Poor

Dionne

Disliked: Staff & service
Stayed 1 night in Jan 2024

4/10 Poor

Jing

Disliked: Cleanliness, staff & service, property conditions & facilities
Unhappy
Stayed 1 night in Dec 2023

2/10 Terrible

Jerry

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The photos are not matched what we see in the room! The bed is a double but labeled as Queen
Stayed 1 night in Dec 2023

8/10 Good

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding value for money$! Convenient location. Very clean and comfortable room. Reception area was uncomfortably hot and glary - off putting (no aircon??)
Stayed 3 nights in Dec 2023

6/10 Okay

Alistair

Liked: Cleanliness, staff & service
Good value but you do get what you pay for. Interior has seen better days but, basically, there is nothing wrong with it. No security chain on door but there is a modern electronic lock. The room had a connecting door to the room next door which wasn’t lockable but appeared secure as only one side of each door had a door handle. Location picks up a lot of road/traffic noise. Also noisy from other guests - rooms don’t appear to be insulated from noise.
Stayed 1 night in Nov 2023

8/10 Good

Kira

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Parking is small and not 4x4 friendly
Stayed 1 night in Nov 2023

8/10 Good

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception was friendly and our room was clean and modern for a reasonable price
Stayed 1 night in Nov 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023
Response from Management on 7 Nov 2023
Good Morning Mr McLean,Thank you for your lovely review.We are glad to hear you enjoyed your stay with us.We look forward to welcoming you again next time you come to Mt Gambier.Kind regardsManagement

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. Highly recommend
Stayed 1 night in Nov 2023
Response from Management on 2 Nov 2023
Hi Peter,Thank you so much for your lovely review, it was a pleasure to have you stay with us.We look forward to welcoming you again when you come to Mt Gambier next.Kind regardsManagement

6/10 Okay

Robyn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Fiona

Disliked: Staff & service, amenities, property conditions & facilities
Toilet made noises all night, and reception not open when it was supposec to be. I would normally not complain, but room alot smaller than expecting
Stayed 1 night in Oct 2023

4/10 Poor

Erin

Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were friendly and the room was clean however the noise is an absolute deal breaker. Do not stay here if you need peace and quiet. You can hear the people in the room next door and the traffic on Jubilee highway will wake you up at 5am.
Stayed 2 nights in Oct 2023

10/10 Excellent

Amanda

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Good value for money and well equipped for what I needed.
Stayed 3 nights in Sep 2023

8/10 Good

Simone

Travelled with partner
Liked: Cleanliness, staff & service
Clean but shower was terrible
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable overnighter
Friendly welcome, convenient location. Clean & comfortable accommodation with microwave & good sized fridge. Nice tavern on the next block.
Stayed 1 night in Sep 2023
Response from Management on 13 Sept 2023
Good Evening Tracey,Thank you for your wonderful review. Glad you enjoyed your stay with us in the Superior Queen room.We look forward to welcoming you back again on your next trip to Mt Gambier. Give us a call direct. Kind regardsManagement

10/10 Excellent

Giuseppe

Stayed 1 night in Aug 2023
Response from Management on 6 Sept 2023
Good Afternoon,Thank you for your wonderful review of your stay. I am glad you enjoyed our company and you are more than welcome to come back and see us again anytime.Kindest regardsManagement

10/10 Excellent

Pawanpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service
Stayed 1 night in Jul 2023
Response from Management on 4 Aug 2023
Good Afternoon, Thank you for your review of your stay. Glad to hear you enjoyed your stay with us here.We look forward to welcoming you back again next time, just give us a call when you come to Mt Gambier.Kind regardsManagement

6/10 Okay

Lynda

Stayed 2 nights in Jul 2023

10/10 Excellent

Brett

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We were looked after well they had a bbq on site and we were able to use their hot plate for cooking very friendly office person and close to the main street
Stayed 3 nights in Jun 2023
Response from Management on 13 Jun 2023
Good Afternoon Brett,Thank you for your lovely 5 star review. We are very glad to hear you enjoyed your stay with us. Look forward to welcoming you back to stay with us next time you need a break away in Mt Gambier.Kind regardsManagement

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities
Tired property
Very dated property, service wasn't that friendly. Bed was the only good thing about the room. The red curtains in the room was an interesting feature.
Stayed 1 night in May 2023

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was a good size for 2 people, clean and easy parking, our only complaint was that the reverse cycle Air-conditioning/heater was noisy and prevented a good nights sleep.
Stayed 1 night in May 2023

10/10 Excellent

Drew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanest motel I’ve been to in a very long time. Easy check in, good bathroom and handy location.
Stayed 4 nights in May 2023

10/10 Excellent

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well priced, comfortable and quite. A lovely hotel room with all you need. Sure the room was a bit dated, but everything was clean and worked as required.
Stayed 1 night in Apr 2023

10/10 Excellent

Rod

Stayed 1 night in Apr 2023

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Very roomy and clean heaps of adequate lighting. Witch most places lack
Stayed 1 night in Apr 2023
Response from Management on 13 Apr 2023
Good evening Paul,Thank you for your review. Glad to hear you enjoyed your stay with us. I will pass your comment on to our cleaners. Your most welcome to come back and visit us again next time you come to Mt Gambier.Kindest regards

10/10 Excellent

Rudy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2023
Response from Management on 13 Apr 2023
Good evening Rudy,Thank you for your lovely review.We are happy to hear you enjoyed your stay with us here.Your most welcome to stay again next time you come to Mt Gambier.Kindest regards

8/10 Good

Mark

Liked: Staff & service
Stayed 1 night in Apr 2023

8/10 Good

Rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, comfortable and well maintained, especially for an old property. The BBQ area is lovely and all necessities are provided. Can hear occupants in adjacent room (muffled). Katrina was very helpful with dinner options and visit ideas, service was excellent!
Stayed 1 night in Mar 2023
Response from Management on 28 Mar 2023
Hi Rebecca,Thank you for your lovely review. Glad to hear you enjoyed your stay with us.I will pass the comment onto the cleaners.Thank you and hope to see you next time you visit Mt Gambier.Kind regardsManagement

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and value for money
Stayed 1 night in Mar 2023
Response from Management on 13 Mar 2023
Good Evening David,Thank you for your lovely review.Glad to hear you enjoyed your stay with us.Look forward to the pleasure of having you stay with us again, when you come to Mount Gambier.Take careKind regardsManagement

6/10 Okay

Anthony

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was between 2 other rooms that we could hear everything from the water being used to the conversation of the other people in the other rooms , also the road noise from the main road outside to the dogs in the next property.The staff where quick to keep the room and areas clean and tidy but maintance of the plumbing would be better
Stayed 4 nights in Mar 2023

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Management on 6 Mar 2023
Dear Yvonne,Thank you for your lovely review.Glad you enjoyed your stay with us.We look forward to seeing you again next time you come to Mount Gambier. Kind regardsManagement

6/10 Okay

David

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room is very old and dated.
Stayed 1 night in Feb 2023

10/10 Excellent

Judith A

Stayed 1 night in Dec 2022

6/10 Okay

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ok
Lovely people and nice motel, let down by heavy noise from road outside. Need to drive to town.
Stayed 1 night in Oct 2022

6/10 Okay

Charlotte

Liked: Amenities
The room is small there is no coffee table
Stayed 1 night in Sep 2022

8/10 Good

Anshul

Liked: Cleanliness, staff & service, property conditions & facilities
Neat, clean, new rooms, basic motel, well priced, quite neighbourhood, very short drive to city centre.
Stayed 2 nights in Sep 2022

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely modern clean rooms, very quite
Stayed 1 night in Apr 2022

10/10 Excellent

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2022
Response from Management on 19 Apr 2022
Good Afternoon Belinda, Thank you for your lovely rating. I am glad to hear your enjoyed your time with us here. Look forward to seeing you again in the future. Take care kindest regards Management

8/10 Good

Raymond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady was so friendly helpful The motel was safe and secure which was a added bonus . We had the old rooms . Not the updated ones . These rooms again excellent . We enjoyed our stay
Stayed 3 nights in Apr 2022
Response from Management on 10 Apr 2022
Good Morning Raymond & Maureen, Thank you for your review. I am glad to hear your had a wonderful stay with us. It was wonderful to meet you and hope to see you again. Take care Kindest regards - Management

8/10 Good

Dhruba

Liked: Cleanliness, staff & service, property conditions & facilities
Maintained property
Stayed 1 night in Jan 2022
Response from Management on 1 Feb 2022
Good Morning, Thank you for staying with us at The Tower Motor Inn. We are glad to hear you enjoyed your stay. Please come back and see us again in the near future. Kind regards Management & Staff

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Old style motel with great amenities service good location. Great shower and bed
Stayed 1 night in Jan 2022
Response from Management on 15 Jan 2022
Hi Linda, Thank you for taking the time to leave a review. Glad to hear you enjoyed your stay with us. Maybe next time you could try our Deluxe Queen rooms. More than happy to have you come back and stay again with us here. Stay safe and take care. Kindest regards Katrina

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrific location close to food
Older style hotel with great service clean easy access. Free parking.
Stayed 3 nights in Jan 2022
Response from Management on 1 Feb 2022
Thank you for your review, glad to hear you enjoyed your stay with us at The Tower Motor Inn. Please come back and see us again next time you are here in Mount Gambier.