B&B Hotels in Monteverde Nuovo from NZ$128

"The room itself was decent. However, the clerk was useless! Our room was on the second floor and someone on the third floor was loudly banging for over an hour at one time!! And every morning at 5:30 am for the entire four day stay, the banging began and woke us up every morning! On the last night the banging started about 4:00 in the afternoon and continued for over an hour! When I went down to complain, the clerk just gave me a card and told me to call the number. I reached out to executive suites through Expedia because the number was no good on the card, when I did I got no response from them until the next day. And the response was they were sorry for the inconvenience!! DO NOT STAY HERE if you want rest and sleep!! TERRIBLE!!"

"Spacious room for the 3 of us, everything was walking distance, great place to stay!"

"Our first time saying at this hotel and it did not disappoint. The staff are friendly and welcoming and the service is exceptional. Room was lovely and despite the hotel being on a busy street we didn’t hear any outside noise. Breakfast was delicious and the staff in the breakfast room were excellent. The location is also great, within walking distance of most of the main tourist attractions and the reception were also happy to arrange a taxi if necessary. We were celebrating my daughter’s 40th birthday and the staff made it extra special so thank you. Would highly recommend."

"Clean spacious room"

"The gym was amazing! Lots of space and weights. The rooms were super clean. The staff on the other hand were not the best. I was in my room taking a nap around 1pm and my door kept knocking. I was in there alone and I had forgotten to put the DND sign up. I told them I did not need cleaning, so they eventually went away. At 2:30 they came back and knocked again and I yelled again I did not need it( I was exhausted). They instead yelled POLIZIA!! So I got worried and went to get the door. As I opened it, it was the cleaning lady. I’m like, “why would you yell polizia if it’s just you, I’m sleeping and I’m tired”. She then is like “I’m so sorry, I’m so sorry”. That whole scenario was scary for a woman traveling alone. I went to go report it & nothing was done. A different day, I went to go buy some pizza and the staff there had such an attitude."

"Room was clean "

"Not good as described. Very very old hotel. Rooms are clean but not as modern as in the picture. They have rooftop parties and the noise travels thru the building all night. "

"Clean, friendly near train station"

"It was very difficult to locate, but once we got there, it was wonderful, especially the staff. They were very kind and helpful."