Swahili Beach is and always has been one of the iconic hotels of the South Coast. Being someone from this area, it’s an establishment I am very proud of and recommend often to friends and other travelers. This time though, I must mention a couple of things about my visit…
I was very disappointed about several things!
Although the food was great and the team was fantastic from start to end, a lot was disappointing.
Our room was very run down, AC was very loud, shower had no pressure, taps were barely hanging in there, the lounge chairs were so dirty and stained, there was no Wi-Fi which means the room phone was not working which means we could not book any spa appointments, call for housekeeping to get an iron, call for room service or anything else. We had to walk to the bar, the reception, etc which is quite a distance in the rain with no one offering you umbrellas.
Two nights at one of our favorite hotels could not have ended fast enough this time round. I hope some urgent maintenance will be made soon and I hope they will take care the necessary care of the Expedia members. There is a standard that is set by other establishments for members that keeps us coming back to Expedia.
Sad to write this review, but it was necessary…