Check in took too long even with pre-check-in registration form completed beforehand, waited 45mins at the lobby along with many others. If I compared it to the weekend before when I stayed at Fairmont, check in only took 5 mins with pre-registration, no waiting at all. At the reception, while the person checking me in realized that that day was my birthday, he did wish me happy birthday but that was it. There was nothing else special about my stay. The room assigned was a little strange, once I opened the door, I had to go down 4 steps of stairs carrying my luggage. Ordered room service of 2 item - a noodle and a coke zero, and they got it wrong, gave me coke instead of coke zero, I had to call them then they came again with the coke zero. Overall, it was average stay. Nothing to shout about, no urge to come back again.