"Friendly staff, great food choices, location and cleanliness."…""Friendly staff, great food choices, location and cleanliness."WWW…"

Reviewed on 7 Feb. 2021

"The resort is absolutely stunning and breathtaking! There were a few glitches and hiccups at check in but they were taken care of by RALLY. Then we get to our rooms and then the problems began(phones weren’t working and one of the rooms the AC was needed to be serviced plus didn’t have a remote control, ..."…""The resort is absolutely stunning and breathtaking! There were a few glitches and hiccups at check in but they were taken care of by RALLY. Then we get to our rooms and then the problems began(phones weren’t working and one of the rooms the AC was needed to be serviced plus didn’t have a remote control, ..."WWW…"

Reviewed on 1 Oct. 2020

"Food was fantastic and prompt service by the caterers"…""Food was fantastic and prompt service by the caterers"WWW…"

Reviewed on 10 Dec. 2020

"The beauty of it is great. Certain areas are overgrown and rundown"…""The beauty of it is great. Certain areas are overgrown and rundown"WWW…"

Reviewed on 29 Jan. 2021

"Beach was excellent- clean and not too many beach sales people They need a gym"…""Beach was excellent- clean and not too many beach sales people They need a gym"WWW…"

Reviewed on 23 Feb. 2021

"Very well taken care of. Exotic, clean, high class. Well designed, very green/lush, private, quiet, good food, courteous staff, the list goes on."…""Very well taken care of. Exotic, clean, high class. Well designed, very green/lush, private, quiet, good food, courteous staff, the list goes on."WWW…"

Reviewed on 19 Feb. 2020

"Renovated rooms are a big improvement although it’s little things like dripping air conditioners, hard to open patio doors and duvets that are one size too small that detract from the effort. Front desk staff were excellent, as were the rest of staff generally. Although, on both evenings I saw restaurant ..."…""Renovated rooms are a big improvement although it’s little things like dripping air conditioners, hard to open patio doors and duvets that are one size too small that detract from the effort. Front desk staff were excellent, as were the rest of staff generally. Although, on both evenings I saw restaurant ..."WWW…"

Reviewed on 16 Oct. 2019

"The mamagement is bad. Condition of the building is bad. But the staff try the best they can do"…""The mamagement is bad. Condition of the building is bad. But the staff try the best they can do"WWW…"

Reviewed on 8 Jun. 2019

"I absolutely recommend staying at this hotel if you are visiting Diani beach. Upon check in we were greeted with coconut water and a flower necklace, nice little welcome touch. We were also upgraded free of charge to the junior suite which made our stay even more comfortable. They also gave us a ..."…""I absolutely recommend staying at this hotel if you are visiting Diani beach. Upon check in we were greeted with coconut water and a flower necklace, nice little welcome touch. We were also upgraded free of charge to the junior suite which made our stay even more comfortable. They also gave us a ..."WWW…"

Reviewed on 6 Apr. 2020

"can improve on foods and general cleaning ness"…""can improve on foods and general cleaning ness"WWW…"

Reviewed on 24 Feb. 2020

"Awesome beach side location, pleasant gardens with exotic birds and monkeys. Nice pool"…""Awesome beach side location, pleasant gardens with exotic birds and monkeys. Nice pool"WWW…"

Reviewed on 6 Mar. 2020

"The staff were friendly, rooms were good. There is nothing I could fault about this property. It was very peaceful and quite, that was the only negative, if you could call it one. We like going out and about and the location was perfect."…""The staff were friendly, rooms were good. There is nothing I could fault about this property. It was very peaceful and quite, that was the only negative, if you could call it one. We like going out and about and the location was perfect."WWW…"

Reviewed on 27 Jan. 2020

"Staff are friendly but the property lacks maintenance"…""Staff are friendly but the property lacks maintenance"WWW…"

Reviewed on 24 Dec. 2020

"We where 2 couples that stayed 4 nights at Pinewood in end of February . Location, food, staff attention and infrastructure is top notch. UNFORTUNATELY, the experience was completely destroyed when we returned home to Norway and learned that we had been charged twice for the stay on our cards. Immediately, ..."…""We where 2 couples that stayed 4 nights at Pinewood in end of February . Location, food, staff attention and infrastructure is top notch. UNFORTUNATELY, the experience was completely destroyed when we returned home to Norway and learned that we had been charged twice for the stay on our cards. Immediately, ..."WWW…"

Reviewed on 23 Apr. 2020

"Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss ..."…""Nice place for a holiday, especially good for families with young children. The towels and bed sheets are worn out, shower has litttle pressure and the swimming pool closes at 6pm everyday for treatment - no wiggle room here. Its understandable for the safety of the children, but the adults miss ..."WWW…"

Reviewed on 17 Dec. 2018

"As usual a great place. Excellent breakfast, clean pools, cold air conditioning, a fully equipped kitchen, large clean restroom, quiet, safe, and a great value for the price"…""As usual a great place. Excellent breakfast, clean pools, cold air conditioning, a fully equipped kitchen, large clean restroom, quiet, safe, and a great value for the price"WWW…"

Reviewed on 25 Aug. 2020

"Room was good and clean. Ambience was great. The owner was cooperative."…""Room was good and clean. Ambience was great. The owner was cooperative."WWW…"

Reviewed on 21 Oct. 2020

"We had a lovely stay at the Neptune Palm with our teenage son, we found the room comfortable with all amenities to be very good. A bit of modernisation would be good but it was clean, the shower was good and the staff were more than happy to help with any requests we had. The food standard & variety ..."…""We had a lovely stay at the Neptune Palm with our teenage son, we found the room comfortable with all amenities to be very good. A bit of modernisation would be good but it was clean, the shower was good and the staff were more than happy to help with any requests we had. The food standard & variety ..."WWW…"

Reviewed on 28 Jun. 2019

"Amazing place to stay. Beautiful beach, wonderful staff, and great food. Really enjoyed my stay here and highly recommend to anyone looking for a relaxing place to stay!"…""Amazing place to stay. Beautiful beach, wonderful staff, and great food. Really enjoyed my stay here and highly recommend to anyone looking for a relaxing place to stay!"WWW…"

Reviewed on 21 Feb. 2021