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"The stay was really amazing, helpful and friendly staff! I would double check the bed when travelling with kids (no need for a cot for almost 5-year old), adding regular milk for room coffee and it’s perfect :)"

"It’s a very good hotel, however we only found out at the hotel, that the spa cost extra"

"We like the owner, her friendly personality, our room was clean and tidy and the breakfast was in home atmosphere and style. There is a bus stop close by, Lidl to make a fast shopping and the property is located outside of the centre but still walkable distance from the main spots. The owner allowed us to keep our luggage in while we went swimming at the Aquaforum. I definitely recommend this facility for a stay in Františkovy Lazne "

"It’s a Wellness and Spa Hotel and I failed to make an appointment for the Services. My room wasn’t cleaned during my stay and it’s inconvenient for elderly to walk up the stairs to the upper rooms. Faraway from everything to site see and shopping."

"Great find, everything about this hotel was excellent, service, food, staff plus importantly rooms were spacious, clean and very comfortable too. Excellent value and location. "

"Perfect place to relax with great breakfasts, dinners and SPA facilities. Really relaxing and authentic atmosphere."

"Able to check in early. Convenient and ample parking. Short drive to Karlovy Vary. The only drawback is that my room was on the ground floor and along the path to the hotel lobby, so it’s noisy when guests chats while walking or dragging luggage. And the lack of privacy means curtains were always drawn."

"Beautiful hotel and the town was lovely. Easy to walk the town and find restaurants and shopping"

"This hotel claims that the staff speak English and Geeman. The lady who welcomed us in the reception spoke English and German, one lady in the restaurant spoke German - but the others we met seemed to panic by the language challenge. Our room was huge, had a comfortable bed (but strange pillows) and a big balcony (sad view apart from the beautiful sunset). Toilet and bathroom were seperated: the toilet was in the smallest room possible, without sink or hand sanitizer. The bathroom was big, nice...

"Everything was good,hotel was clean,stuff was very kind and helpful."

"Nice quiet area"

"Personal ist sehr freundlich und hilfsbereit"

"The service and the spa was amazing, the location is so close to downtown town which made it even a more enjoyable trip ❤️"

"Wonderful location with beautiful SPA. "

"All excellent!"

"Sauberes Zimmer"

"The room was nice and clean. The breakfast had everything you could need. the location was also ever convenient. "

"Lovely "

"Everything was excellent."

"Absolutely great staff on reception. Forget cards and IDs in my room and they send it free of charge next day."