Travelers rejuvenate with massages and hydrotherapy treatments at this centrally located retreat, while adventure awaits with nearby skiing and bike rental options
Ensana Hvezda - Imperial is centrally located, offering a complimentary breakfast buffet and coffee shop treats. Relax at the spa after skiing (passes available) or enjoy the indoor pool year-round. Bike rentals and babysitting services help customize your stay.
Located in Marianske Lazne, Ensana Hvězda is in the city centre. Ski Areal Marianske Lazne and Royal Golf Club Marianske Lazne are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Ferdinand Spring Colonnade and Boheminium. Explore all the area has to offer with horse riding and hiking/biking trails. Visit our Marianske Lazne travel guide
Goethovo Namsti 7, Marianske Lazne, 353 01
What's nearby
Colonnade by the Singing Fountain
3 min walk - 0.3 km
Spa Colonnade
5 min walk - 0.4 km
Marienbad Museum
1 min walk - 0.2 km
Church of the Assumption of the Virgin Mary
2 min walk - 0.2 km
Ski Areal Marianske Lazne
3 min walk - 0.3 km
Getting around
Marianske Lazne Station
9 min drive
Vaclav Havel Airport (PRG)
120 min drive
Restaurants
Kavárna 18g
17 min walk
Modrá cukrárna
8 min walk
Polonia Café&Restaurant
6 min walk
Royal Restaurant
5 min walk
Cafe Park
15 min walk
About this property
Ensana Hvězda
Upscale family-friendly hotel in the city centre
You can look forward to a free breakfast buffet, a terrace and a coffee shop/cafe at Ensana Hvězda. Skiers and snowboarders can spend time on the slopes at this hotel featuring ski passes. Treat yourself to a body wrap, reflexology or aromatherapy at the on-site spa. Free in-room WiFi is available to all guests, along with a playground and a hair salon.
Other perks include:
An indoor pool, along with sunloungers
Bike hire, self-parking (surcharge) and a round-trip airport shuttle (surcharge)
Babysitting (surcharge), a front desk safe and luggage storage
A 24-hour front desk, tour/ticket information and a lift
Room features
All 239 rooms have comforts such as bathrobes, in addition to perks such as free WiFi and safes.
More amenities include:
Bathrooms with baths or showers and hairdryers
Wardrobes/cupboards, heating and daily housekeeping
24-hour return airport shuttle on request for a surcharge
Train station pick-up shuttle (surcharge) from 6:00 AM to 10:00 PM
Train station shuttle on request
Train station drop-off (surcharge)
Onsite parking available only on request
Covered parking on site (EUR 14 per day)
Limited on-site self parking
Food and drink
Free buffet breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Things to do
Bicycle rentals
Full-service spa
Gym
Hot tub
Indoor pool
Library
Playground
Sauna
Ski passes
Family friendly
Babysitting (surcharge)
Indoor pool
Laundry facilities
Playground
Conveniences
24-hour front desk
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
Meeting room
Outdoors
Pool loungers
Terrace
Full-service spa
10 treatment rooms
Aromatherapy
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Reflexology
Sauna
Steam room
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible train station shuttle
Lift
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
More
4 buildings
4 floors
Built in 1819
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Dressing gowns
Hair dryer
Private bathroom
Slippers
Towels provided
Entertainment
TV with cable/satellite channels
Food and drink
Limited room service
Minibar
More
Desk
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
Pets are allowed for an extra charge of EUR 18 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.04 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: EUR 135 per vehicle (maximum occupancy 3)
Covered self-parking fee: EUR 14 per day
Pet fee: EUR 18 per pet, per night
Service animals are exempt from fees
Cleaning/housekeeping/linen are available for an additional fee
Spa fee: EUR 0.6 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Property is also known as
Ensana Hvezda - Imperial Hotel
Dhsr Hvezda Skalnik Hotel
Dhsr Hvezda Skalnik Hotel Marianske Lazne
Dhsr Hvezda Skalnik Marianske Lazne
Ensana Hvezda - Imperial Marianske Lazne
Ensana Hvezda - Imperial Hotel Marianske Lazne
Frequently asked questions
Does Ensana Hvězda have a pool?
Yes, this property has an indoor pool.
Is Ensana Hvězda pet-friendly?
Yes, dogs are allowed at this property. There's a fee of EUR 18 per pet, per night. Service animals are exempt from fees.
How much is parking at Ensana Hvězda?
Self-parking is available for EUR 14 per day. Limited spots are available.
What time is check-in at Ensana Hvězda?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at Ensana Hvězda?
Checkout is at 11:00 AM.
Does Ensana Hvězda provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of EUR 135 per vehicle applies.
Where is Ensana Hvězda located?
Located near the slopes, this Marianske Lazne hotel is situated in the city centre, within a 5-minute walk of Marienbad Museum and Ski Areal Marianske Lazne, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Municipal Museum and Church of the Assumption of the Virgin Mary are just steps away.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Ensana Hvězda Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Zimmer war groß und sehr sauber. Auch die Ausstattung im Zimmer wie Bademäntel, Handtücher und Schuhe waren sehr praktisch. Leider war uns nicht bewusst, das eine Nutzung des Römerbades sowie die dazugehörige Sauna nicht möglich war. Beim Check in wurde uns das nicht mitgeteilt, erst als wir am Eingang vom Bad standen wurde gesagt nur mit Reservierung und beim reservieren hieß es dann es ist überhaupt nicht möglich! Da wir einen Kurzurlaub gebucht haben um uns alles anzuschauen, war es dadurch sehr enttäuschend. Die entscheidende Information ist beim buchen leider nicht zu finden.
Zimmer sind modern +, Infrastruktur des Hotels ist nicht auf Anzahl Gäste zugeschnitten. Z.b. sauna ist zu klein, Tische im Restaurant wurden mit Namen für Halbpensionsgäste reserviert d.h. für nur Frühstücksgäste gab es keinen Platz, obwohl 2/3der Plätze um 8:30 leer waren. Im Cafe wurde man von Tisch ohne Reservierungsschild gejagt und gesagt, dass man erst in einer Viertelstunde bedient wird. Dass Essen war unteres Kantinenniveau
Μας ειχαν δωσει ενα δωμάτιο το οποιο δυστυχώς ειχε 24 ωρες το 24ωρο ενα βουητο.θα μπορουσα να τον περιγραψω οπως ο ηχος απο εναν απορροφητηρα. Η τουαλέτα δυστυχώς δεν ηταν πολυ καθαρη!Ειχε γινει και ενα μπέρδεμα με την κράτησή μας σε σχεση με την κατηγορία του δωματιου μας.Ενω ειχαμε πληρωσει χρήματα για ενα συγκεκριμένο δωμάτιο με επισήμανση διπλο κρεβάτι απο την Expedia, μας ειχαν πει απο το ξενοδοχείο πως δεν γνωριζαν και ειχαν αλλη ενημέρωση για χαμηλότερη κατηγορία με λιγότερα χρήματα φυσικα .Μετα απο απαίτηση μας ,δείχνοντας φυσικα τα email τα οποια αποδεικνυαν την κράτησή μας ακριβως, μας εδωσαν ενα δωματιο καλύτερο απο οτι μας ειπαν ,σε σχεση με αυτο που θελανε να μας δωσουν απο την αρχη.Αλλο οχι φυσικα αυτο που ειχαμε κλείσει απο την αρχη.
Positiv: Sehr sauber, freundliches Personal, gutes Frühstück, Büfett am Abend okay.
Städtchen ist fantastisch (Weltkulturerbe)
Nicht Positiv: extrem lange Wege zu den Zimmern, wenn gebucht zu den Anwendungen, zum Speisesaal, dem Römerbad etc. In den unterirdischen Katakomben verlaufen sich viele Gäste.
sehr angenehmer Aufenthalt. Das gastronomische Angebot entspricht nicht dem Anspruch des Hauses. Qualtäts des Frühstücks und Abendessens verbesserungswürdig. Sauna und Wellnessbereich unter Standart.
Der Hotelkomplex, der mit weiteren verbunden ist, ist abschnittsweise sehr schön und avantgardistisch. Dennoch lässt der Service und insbesondere die Freundlichkeit an der Rezeption zu wünschen übrig. Teilweise sind die Wege schlecht beschildert. Insgesamt haben wir uns mehr erwartet.
Great that you have access to both the spa of the hotel as well as the roman baths in the 5 star hotel Nove Lazne, we really enjoyed that. The "tunnel" as they say is eventually a series of corridors that connect all the neighboring hotels Hvezda, Imperial, Maria, Central and Nove Lazne. This corridor is actually a very pleasing and entertaining walk with pictures, music and fountains of mineral water taps that you can stop and drink, but it is a series of elevators and many turns that you need to navigate.
Also the breakfast was great.
Things to improve.
The lady at the reception Olga needs to loose her attitude and listen more carefully to what the customer is saying and asking as well as give her responses in a more polite and respectful manner. There were other staff who did great job in assisting us with some issues we had but I am sorry that because of Olga I cannot give the reception a higher valuation. Our check-in took 1.5hrs mainly because they were changing the door lock system, and at the end we were still given the wrong keys. When we entered the room there was some wood dust on the floor from the drilling they did to install the new locks. The car parking is confusing with different levels and elevators, they should specifically take the client to the parking and show which elevator goes where, otherwise the client needs to wander around and look for himself. Overall they should really explain the layout of the hotel property at the check in.