Ensana Grandhotel Pacifik

Property class: 4

Choose dates to view prices

Located close to Spa Colonnade and Colonnade by the Singing Fountain, Ensana Grandhotel Pacifik provides a free breakfast buffet, a coffee shop/cafe and a hair salon. Adventurous travellers may like the cycling at this hotel. Treat yourself to a facial, a body scrub or a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is NZ$368
includes taxes & fees
17 Oct - 18 Oct

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Superior Plus Double Room with Wellness and Fitness Access

A hotel room with a bed, two lamps, a chair, and a view of a balcony with buildings.

Superior Plus Double Room with Wellness and Fitness Access

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Single Room with Wellness and Fitness Access

A hotel room with a bed, two lamps, a chair, and a view of a balcony with buildings.

Superior Single Room with Wellness and Fitness Access

  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Double or Twin Room with Wellness and Fitness Access

A hotel room with a bed, two armchairs, a small round table, and two wall-mounted lamps.

Superior Double or Twin Room with Wellness and Fitness Access

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Single Room with Wellness and Fitness Access

A hotel room with a bed, a chair, a small table, a wall-mounted lamp, and a framed picture.

Superior Single Room with Wellness and Fitness Access

8.8 out of 10
Excellent
(3 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Suite with Wellness and Fitness Access

A hotel room with a bed, a chair, a lamp, a painting, and a window with curtains.

Standard Suite with Wellness and Fitness Access

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Superior Single Room with Wellness and Fitness Access

  • Sleeps 1
  • 1 Single Bed

Superior Double Room With Wellness And Fitness Access

  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Suite With Wellness And Fitness Access

  • Sleeps 2
  • 2 Single Beds OR 1 King Bed
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About the area

Located in Marianske Lazne, Ensana Grandhotel Pacifik is in the city centre. Notable landmarks in the area include Spa Colonnade and Colonnade by the Singing Fountain, and travellers wishing to experience a bit of culture can try Marienbad Museum. Church of the Assumption of the Virgin Mary and Ski Areal Marianske Lazne are two other places to visit that come recommended. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as horse riding. Visit our Marianske Lazne travel guide
Map
Mirove namesti 84, Marianske Lazne, 35348

What's nearby

  • A fountain with water jets in front of a yellow building with ornate architecture.
    Spa Colonnade
    3 min walk - 0.3 km
  • A fountain with multiple water jets in a public square, surrounded by autumn-colored trees and historic buildings.
    Colonnade by the Singing Fountain
    6 min walk - 0.6 km
  • Church of the Assumption of the Virgin Mary
    8 min walk - 0.7 km
  • Marienbad Museum
    8 min walk - 0.7 km
  • Ski Areal Marianske Lazne
    11 min walk - 0.9 km

Getting around

  • Marianske Lazne Station
    9 min drive
  • Vaclav Havel Airport (PRG)
    120 min drive

Restaurants

  • Café Opera
    1 min walk
  • Kavárna 18g
    17 min walk
  • Česká hospůdka
    10 min walk
  • Společenský Dům Casino
    7 min walk
  • Královská Restaurace
    10 min walk

About this property

Ensana Grandhotel Pacifik

  • Upscale hotel near Spa Colonnade
  • Located close to Colonnade by the Singing Fountain and Marienbad Museum, Ensana Grandhotel Pacifik provides a free breakfast buffet, a coffee shop/cafe and a hair salon. Adventurous travellers may like the cycling at this hotel. Treat yourself to a facial, a body scrub or a massage at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a bar.
  • Additional perks include:
    • An indoor pool
    • Bike hire, a round-trip airport shuttle (surcharge) and a porter/bellboy
    • Tour/ticket information, massage treatment rooms and smoke-free property
    • Coffee/tea in reception, multilingual staff and a 24-hour front desk
  • Room features
  • All 95 rooms boast comforts such as separate sitting areas and bathrobes, in addition to perks such as free WiFi and safes.
  • Extra amenities include:
    • Bathrooms with baths or showers and free toiletries
    • Flat-screen TVs with satellite channels
    • Wardrobes/cupboards, separate sitting areas and heating

Similar properties

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  • Pool
  • Spa pool
  • Breakfast included
  • Spa
8.6 out of 10, Excellent, 30 reviews
The price is NZ$358
includes taxes & fees
18 Oct - 19 Oct
Ensana Centralni Lazne – Maria Spa
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Full-service spa

  • 20 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Built in 1905
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CZK 450 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs only

Children and extra beds

Children are welcome

Rollaway/extra beds are available for CZK 40.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CZK 50.00 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CZK 135 per vehicle (one-way)
  • Pet fee: CZK 450 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CZK 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Ensana Grandhotel Pacifik have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Ensana Grandhotel Pacifik?

As of 18 Sept 2026, prices found for a 1-night stay for 2 adults at Ensana Grandhotel Pacifik on 17 Oct 2026 start from NZ$368, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Ensana Grandhotel Pacifik pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CZK 450 per pet, per night. Service animals are exempt from fees.

How much is parking at Ensana Grandhotel Pacifik?

This property doesn't offer parking.

What time is check-in at Ensana Grandhotel Pacifik?

Check-in begins at 2 PM.

What time is check-out at Ensana Grandhotel Pacifik?

Checkout is at 11:00 AM.

Does Ensana Grandhotel Pacifik provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of CZK 135 per vehicle applies.

Where is Ensana Grandhotel Pacifik located?

Located in the heart of Marianske Lazne, this spa hotel is within a 10-minute walk of Spa Colonnade, Colonnade by the Singing Fountain and Marienbad Museum. Church of the Assumption of the Virgin Mary and St Vladimir Church are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Ensana Grandhotel Pacifik Reviews

8.2

Very good

9.2

Cleanliness

8.8

Location

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 16 out of 34 reviews
Rating 8 - Good. 11 out of 34 reviews
Rating 6 - Okay. 2 out of 34 reviews
Rating 4 - Poor. 3 out of 34 reviews
Rating 2 - Terrible. 2 out of 34 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is clean, and I want to give excellent for many questions, but unfortunately your page goes over edge and it is not possible to reach/press 5th star.
Stayed 7 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
I’m visiting this hotel not first time.Located very close to all attractions: colonada;restaurants;shopping;parks. Grate service provided by all staff,wonderful breakfast… We will be back for sure.
Stayed 20 nights in Apr 2023
Verified review

6/10 Okay

Cleanliness ok, but old wall to wall tapestries on the floors. We had a buffet dinner one evening at the hotel, which was also not very good. The whole hotel bears the stamp of age and seems a little tired. My wife asked for an extra duvet because she was cold, but she didn't get it from the receptionist - she just said no... Considering the price, we can't recommend this place
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Schönes Zimmer und sehr zuvorkommendes Personal.
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Veldig bra
Stayed 5 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Befriedigendes Preis-Leistungs-Verhältnis

Lage prima, Zustand ok, Zimmer gross und freundlich, Pool und Sauna eher schlicht. Parken unbefriedigend. Frühstück in Ordnung - für Teetrinker (Kaffee hat uns nicht geschmeckt, allerdings gab es anschließend im Café sehr guten Cappuccino). Das Beste war die Rezeption, deren Mitarbeiter ein Maß an Entgegenkommen und vorausschauender Hilfeleistung aufbot, das seinesgleichen sucht: Glückwunsch!
Stayed 2 nights in Oct 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
der Standort des Hotels ist hervorragend, das Ambiente Innen nd Außen wunderschön, sehr angenehmes Personal und eine himmlische Ruhe. Eine Sache, die mich überraschte, wieso bei der Badeausstattung weder Shampoo noch Duschgel noch Körperlotion als kleine Probepackung zur Verfügung stand
Stayed 4 nights in Apr 2019
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Awful place. Outdated and not comfortable facilities at all. Staff are rude and no one speaks English. The hotel is more like a nursing home, full of old people who stared at me. The pool also has very limited hours.
Stayed 1 night in Oct 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

普通

環境地點很優，但服務人員只有一人說不很順的英語，其他態度不很友善。
Stayed 2 nights in Sep 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grate hotel

I will stay next time in this hotel. Grate location staff medical service
Stayed 18 nights in Apr 2017
Verified review

4/10 Poor

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities

Abgewohnt!

Service unfreundlich, teils unverschämt. Zimmer sauber und groß. Mein 8. Besuch in Marienbad, leider das schlechteste Hotel bisher. Das Umfeld furchtbar, die Villen verfallen... Sehr traurig.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quite, centrally located Hotel with great breakfas

Its' a wonderful location at the top of the city center park and very close to the Collonaide where you get the drinking water. They had a very nice pool with sauna and a great breakfast. My room was big and comfortable and quiet. The number 5 or 7 bus from the train station took me right in front of the door and was 12Kcr plus 6Kcrs for luggage which is about a $1.00. Easy and inexpensive.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Отель замечательный! Я в нем останавливаюсь 4 раз.Очень красивый! В самом центре, рядом с Коллонадой. В самом отеле находится источник лечебной воды.Хорошая кухня. Доброжелательный персонал, говорящий на русском языке. Но много из этого положительного впечатления об отеле, перечеркнуло Ваше бронирование. Я при бронирование заказывал полупансион. В итоге в отеле была информация только о завтраке. Более того оказалось, что я оплатил только проживание в отеле, а лечение нет. Мне Пришлось доплатить еще 429 евро за ужины и лечение. Я через ваш сайт бронировал аппарьаменты Alice d Праге. заказывал номер на одного с завтраком. В итоге в отеле при заселении была информация на, чтотномер на три персоны и завтрак они не предоставляют. Пришлось доплачивать еще 100 крон за завтрак. Тааие ляпы сводят на нет положительное впечатления об отдыхе.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

God hotel

Smukke hotel med god beliggenhed i midten af centrum. Der er 5 minutter gåtur til skibakker, 2 minutter til Kolonade. Venlig personale, udmærket morgenmad. Forskellige aktiviteter om dagen og om aftenen på hotellet og man kan også deltage i aktiviteter på andre hoteller. Der er mineral vand kilde på hotellet. Minus: jeg fik et værelse med en dør til gang, så jeg kunne høre alle lyd fra gang fra kl. 6 om morgen. Der findes bedre værelser med 2 døre til gangen. Personalet i ambulatoriet er lidt mærkeligt, ikke service- minded. Derfor bestiller jeg mineralbad på andet hotel med bedre service.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Törtélnelmi környezetben remek wellness

Frissen felújított, antik bártorokkal berendezett, patinás szálloda, kellemes medencével, szaunával, sokféle masszázzsal. A reggeli nem túl változatos, de a környék gyönyörű, a szálloda a központban van, mégis csendes.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gute Lage

ruhig und zentral, hoher Altersdurchschnitt
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Alte Pracht mit kleinen Mängeln

Hervorragend renoviertes Hotel, ausgezeichnete Lage, zuvorkommendes und kompetentes Personal. Küche nur mittelmäßig, sowohl Halbpension als auch A la Carte. Pool und Sauna modern und sauber; leider gab es viele deutsche Liegenreservierer. Badezimmer: Duschen nur in der Badewanne möglich, schlechte Beleuchtung zum Rasieren. Parken im Parkhaus ca. 200 m entfernt, ca. € 4,00 wenn in einheimischer Währung, 5 € wenn in € bezahlt wird (keine Quittung)!
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Schönes altes Hotel im Zentrum

Das Hotelpersonal ist extrem freundlich, auskunfts- und hilfsbereit. Das Frühstück ist OK. Wir haben bei einem Abendbuffet teilgenommen-eher mäßig. Der Pool ist wunderbar, schön warm, es ist kein Thermalwasser. Die Sauna habe ich nicht besucht.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Great view, helpful staff, nice wellness centre.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

отличный выбор для лечения и отдыха

Замечательный отель. Пожалуй придраться не к чему.Все рядом ,еда вкусная,отличный сервис. Единственный минус то,что ванны назначили через несколько дней,т.к. все было занято.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Jugendstil-Hotel

Die Zimmer sind schön groß. Das Frühstück ist gut. Der Pool/SPA-Bereich im Keller ist etwas klein. Das römische Bad ist übrigens in einem anderen Hotel.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

sehr zufrieden

Das hotel hat eine ausgezeichnete Lage im Zentrum von marienbad und nicht weit weg vom Parkhaus. Anwendungen sind sehr effektiv, auch die verständigung mit den Therapeuten ist gut. Bezüglich Essen und service gibt es nichts zu meckern. Ich würde sofort wieder hin fahren.
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service, property conditions & facilities

Das Hotel liegt angenehm am Ende der Strasse

Der letzte Aufenthalt in diesem Hotel war noch sehr angenehm. (vor ca. 2 Jahren) Das Hotel und die Lautstärke durch das Türen ZUSCHLAGEN ist vergleichbar mit einem Aufenthalt in einer Jugendherberge, die aber wesentlich günstiger ist. Unter diesen lauten Umständen werden wir vor einem weiteren Besuch mit Sicherheit Abstand nehmen.Werden sich diese Umstände ändern Buchen wir gerne wieder.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

spoken language

Hotel staff and SPA staff speak mainly German and Russian and of curse Czechian. The problem is English nearly no one speaks English and especially in the SPA when you need to tell or discuss some thing with your therapist about your persent condition it is nearly imposible and this is a big draw back. In addition there is no aircondition in the rooms.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gediegenes Haus

Schönes Haus, ruhig, gediegen.Gutes Wellnessangebot. Schöne Umgebung, lädt zu vielen Ausflügen ein. Schlecht: Ab 7 Uhr - täglich! - Musik im benachbarten Park. Wirklich störend!