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"I came with little expectations, but was really pleased with this hotel. The outdoor onsen is really nice. The corridor is a bit noisy when someone walks by. Some dust and spider webs in the top shelfs but nothing really bad"

"Beautiful traditional Japanese inn with onsen, which can be booked for private use too. Very peaceful location. Great food."

"トイレ付きの和室を利用しました。子連れにはトイレ付きで正解でした。どこも清潔感があり快適に利用できました。ご飯も美味しかったです。朝食のパンがとても美味しくて、いつもご飯派の娘も喜んで食べていました。ホテルと違う部分はありますが、とてもリーズナブルですし満足です。わんちゃんも可愛かったです！"

"The resort is surrounded by nature, very quiet and peaceful - perfect if that’s what you’re looking for. It can be a bit inconvenient without a car, but there’s a bus stop right in front of the hotel that runs at specific times and goes to the nearest train station, Shiojiri. The owner was very kind and even offered to pick me up and drop me off at the station, and he also took me to visit the old town, Narai-juku. The hotel itself is beautifully designed, with high-quality facilities and a...

"Friendly staff, beautiful room, beautiful onsen, and dinner and breakfast was excellent. We stayed with two teenage daughter and jus had an amazing 2 day stay. Also great walks on the area"

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"Hotel owner is very nice, it is a cozy little guest house. Kamikochi is a beautiful place, definitely recommend this place."

"Exceptional one-of-a-kind stay. Every detail thought of. We stayed in the Annex room and was blown away. Soak in the history and energy at this magical place! Excellent restaurant as well."

"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Sauna was great, the futons were not comfortable and bathroom was very dated. "

"塩尻駅の目の前なのでとても便利です。"

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Toilet is too small. My pee is out of target."

"Really nice and clean hotel. Staff was very friendly. "

"スタッフの方の丁寧な対応、出かける時の笑顔でのお見送り、とても気持ちよく過ごすことができました。"

"Great place."