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"We enjoyed our stay at susuranso, The staff were so helpfull , even organised tickets for komagatake ropeway for us. The hotel is very clean and has great views of the surrounding mountains."

"Comfortable hotel in a stunning location The outdoor onsen was very nice "

"Toilet is too small. My pee is out of target."

"Great ryokan experience. Serene and great rooms and atmosphere "

"Great staff, food, location and experience! "

"Great stay! The onsen is wonderful and large with a sauna, meals are included and delicious"

"What a great find! Everything was outstanding: from check in to check out: super friendly and helpful staff, spotless place, very well organised, great food, plentiful breakfast,… I wish I had booked for an extra night. The whole family loved it!"

"Everything was extraordinary. "

"A chilled space with gorgeous food and very accommodating staff."

"Renovated hotel, very nice, good value "

"Beautiful vista, food was great (strongly recommend doing a dinner reservation AND a breakfast reservation) owner was extremely kind and generous. He spoke better English than I spoke Japanese, which made it extremely easy to meet in the middle. 10/10 experience."

"トイレ付きの和室を利用しました。子連れにはトイレ付きで正解でした。どこも清潔感があり快適に利用できました。ご飯も美味しかったです。朝食のパンがとても美味しくて、いつもご飯派の娘も喜んで食べていました。ホテルと違う部分はありますが、とてもリーズナブルですし満足です。わんちゃんも可愛かったです！"

"Bellissima esperienza, ci siamo sentiti a casa. L’hotel seppur piccolo è molto accogliente e ha superato ogni nostra aspettativa. C’è la possibilità di riservare per 1 ora una sauna/onsen privata, bellissimo! Ci torneremo sicuramente. Se devo trovare un punto sfavorevole è il rumore che si sente degli altri ospiti. Ma per la bellezza del locale e del luogo, si puó certamente chiudere un occhio :)"

"Great place."

"Great location, friendly and helpful staff Well sorted breakfast "

"Really nice and clean hotel. Staff was very friendly. "

"The room is clean and comfortable "

"駅や飲屋街からも近く 楽しめました。"

"Great for quick stop near the highway"