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"good hotel, good service, good environment, clean and tidy, food is good"

"The property itself is so beautiful. The staff were really friendly and helpful. The rooms were as described and actually quite large. We really enjoyed the balcony. Note all rooms are smoking but as a non smoker it did not really bother me after they they used the spray. "

"We lived our stay. Beautiful onsen, we loved the private and public baths. Enjoyed having a bath in our room. Very comfy room, great food for both dinner and breakfast. Amazing environment "

"good"

"清潔でよかった"

"Booked to stay here for an authentic Ryokan Onsen experience on our Japan holiday. This was our first time at both a ryokan and an Onsen so we don’t have an awful lot to compare it to on those aspects. However, the positives of the hotel were that the staff were very friendly and happy to help. They spoke a small amount of English and were happy to try to assist when needed. We were greeted in the car park on arrival and a member of staff helped carry our bags to the check in desk. All of the...

"Open air onsen was my favorite in this hotel. I went there early in the morning, it was rustic environment which I wanted. "

"The room is clean and comfortable "

"Beautiful cultural experience. Having your own onsen and choice of the public onsen was very nice. We did not think the seiki breakfasts and dinner were worth the astoundingly expensive price. I would next time not book the meals, exorbitant cost at nearly $300 each time"

"新しいタイプのお宿です！ ペンションでもなく、オーベルジュでも無い。 泊まれるレストランでアウトドアも出来ます。 宿泊施設は清潔で必要最低限でリーズナブル。広範囲のニーズに答えているのでこういうお宿がふえてくるのでは無いでしょうか？でも、このお値段で出来るのが不思議なくらいコスパがいいです。"

"The beds and pillow were quite hard. Basic hotel"

"Beautiful property with nice onsen and amazing dinner and breakfast. "

"Big hotel.. convenient for walking near the river. Must choose new building the newly renovated one"

"We took japanese style bedroom but the futons were super thin so uncomfortable. The private onsen was a bit smelly making the experience less enjoyable. For the travel to reach the place, we struggle little to go by bus. For the positive, the staff was amazing and helpful, the breakfast has lot of varieties for everyone. The room was super clean, spacious and very beautiful. Spending time with dogs around was lovely... what an amazing concept hotel."