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"Clean reasonable "

"Room was clean and front desk staff polite. Excellent location for accessing loop bus which is necessary to get around without using taxi's."

"Variety of Japanese and western food. The staff was very attentive to replenishing urns ahead of time, taking away our trays, cleaning the tables, etc. the quality of the food was excellent. No complaints!"

"Great room and hot spring!!"

"Across the street from the train station, deteriorating surfaces throughout the hallways, the elevators and the rooms! That being said, with the exceptional friendliness of the staff at check-in, the phenomenal breakfast and dinner, for free, as well as the service displayed by taking my baggage up to the room and leaving a smiley note was exceptional!! I believe for being a Solo Traveler and just stand for one night, I can put up with a lot of minutiae, for the low price for the accommodation and the tremendous amount of food morning and evening with an exceptionally courteous and smiling reception staff and food caterers I would highly suggest people stay here and ignore the oldness and and some of the areas in the bathroom some mold because equality of the dinner and breakfast is beyond belief and it is free for a small room price! Thanks staff!"

"Very close to train station. Entire building seems outdated. The other green rich hotel closer by is a far better choice, this one clearly felt like the budget version."

"I was in love with this hotel the first time and subsequently stayed 2 more times for a total of 4 nights. My first room was a corner Japanese style room with lake view. I haven’t seen a more fully staffed hotel, it even has 2 parking staff directing traffic for 30 lots. The hotel has facilities like onsen, laundry, and a convenience store. My favorite is the amenities counter which is practically a buffet with things that I’ve never seen before at hotels, including cool wipes, salt tablets, shoe fresheners and toe pads. Only gripe is it is not near the station so it’s a 10 minute bus ride and 5 min walk. "

"For only one night, the staff here were friendly and accommodating. They made check in’s and check out’s easy and quick. The room was in a good location next to the elevator and the walk to the train station was in short time. The view was also amazing as well, would come back here again for my stay in Matsue"

"Friendly staff, clean quiet room. Several eating places nearby. Great place to stay."