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"Incredible experience, ALL the staff were super friendly and helpful. The room we stayed in was impeccable, even the public bathhouse was very clean and has a very nice atmosphere. The in-room onsen bath although was semi outdoors, still could be heated , the facility was perfect. "

"ホテル内全般、室内、大浴場含め 大変清掃が行き届いていました。 朝の清掃スタッフの皆さんの挨拶含め、対応は素晴らしかったです。"

"Everything good"

"Great location and very central to shops and castle "

"Great onsen"

"Breakfast buffet was amazing kept us on schedule since it was early breakfast times Ac was nice Rooms stocked and cleaned They have a magnet sign letting them know if you want your room only towels stocked or if you want your rooms tidied up Check out was very simple Check in time is at 3pm but they can hold your luggage in lockers until it’s time Shops and restaurants around the area to kill the time until it’s time to check in time will go by very quick Pjs outside the rooms on a table "

"Room is spacious and clean. It's in a good location. The staff is very helpful. "

"Friendly staff, clean, cosy and quiet"

"It was by far the best breakfast setup I have had in a long time. Great, accommodating staff and close to the station. "