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"Clean room. The views from the rooms are great. Parking is convenient. "

"Helpful and friendly staff. Good bento box and breakfast. Very close to train station "

"Very good and excellent service "

"Breakfast was an outstanding multi course meal with great attention to detail, variety, and freshness. The staff are helpful and accommodating and eager to make the stay exceptional. The outdoor baths are set in amongst a beautiful forest and the water is clear and without sulfur. We were in room 206 which had 2 large comfortable beds as well as a couch and chair making it the perfect room to spend time in. The hotel is about a 5 minute cab ride from the center of town and takes you away from the touristy area. A cab is readily available if required and we also enjoyed the 30 minute walk through the countryside to the town. The hotel is homey and comfortable like an English establishment with many areas to sit inside and outside to relax. We did not try the dinners as we wanted to experience the local atmosphere and restaurants but based upon the amazing breakfast we think that the dinners would be excellent. "

"Traditional ryokan style. Beautiful surroundings. Very traditional but spacious room. Wonderful Onsen. Close to cute shops and yummy snacks."

"Excellent customer service. Provides shuttle bus service on arrival and departure from the property. Also provides a free booking of a private Onsen room for every staying resident."

"Good hotel with nice view and good buffet dinner and breakfast. Room size is good enough also."

"This is my first time live in hot spring hotel. It is pretty good though. Since it was their scheduled closing day, I couldn't leave my luggage there."

"Staff is nice, room is nice and there is an Onsen available."