Dear Emily, Thank you for sharing your feedback regarding your recent stay. However, we're truly sorry to learn that your overall stay did not meet your expectations. We would appreciate more specific details about what aspects of your stay were unsatisfactory, so that we can address those issues and improve our services for future guests.Our goal is to ensure that all guests have a pleasant and comfortable experience, and your feedback is valuable in helping us achieve that goal. If you're willing to share more details, please don't hesitate to reach out. We are committed to providing the best possible guest experience and would like to learn more about how we can enhance our services.Thank you for staying with us, and we hope to have the opportunity to better serve you in the future.Best regards,Saif Ian RashidGeneral Manager

Dear Beverley,Thank you for sharing your feedback following your recent stay with Stamford Plaza Melbourne. We apologize for the inconvenience you experienced during the check-in process due to the long queue and limited staff available. Your feedback regarding the need for additional staff during peak check-in times is duly noted, and we will review our staffing procedures to ensure a smoother check-in experience for our guests.We are pleased to hear that you found your room to be clean and comfortable, although we apologize if it appeared a little aged. Your satisfaction is important to us, and we will continue to work on enhancing our facilities for the comfort of our guests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more seamless experience in the future.Warm regards,Saif Ian RashidGeneral Manager

Dear Rebekah,Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Darren, Thank you for your review and 5 star rating following your recent stay at Stamford Plaza Melbourne. We are delighted you found our service and facilities exceeded your expectations in all the areas and that you enjoyed a great stay with us. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Giuseppe, We're thrilled to hear that you enjoyed your stay at Stamford Plaza Melbourne and that you found our location to be great.Providing a convenient and accessible base for exploring Melbourne is one of our top priorities, and we're delighted that our location met your needs.We're also pleased to hear that you found our staff to be lovely. Ensuring that our guests receive friendly and attentive service is important to us, and we're glad that our team made a positive impression on you.Thank you for choosing to stay with us! We look forward to welcoming you back on your next visit to Melbourne. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards,Saif Ian RashidGeneral Manager

Dear Jennifer, Thank you for sharing your experience following you recent stay here in Stamford Plaza Melbourne, Jennifer.We're glad to hear that you found our boutique hotel to be lovely, with spacious, comfortable, and clean rooms. Ensuring our guests have a comfortable and enjoyable stay is important to us, and we're delighted that our accommodations met your expectations.Providing efficient and professional service is a priority for us, and we regret any disappointment this may have caused. Your feedback will be shared with our team to address this issue and ensure it is resolved promptly.We're also sorry to hear that the bar closed early on a public holiday eve, causing inconvenience. Your feedback regarding the operating hours will be reviewed to ensure we provide the best possible service to our guests, even during holiday periods.Thank you for choosing to stay with us, Jennifer. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. If there's anything else we can do to enhance your stay, please don't hesitate to let us know.Best Regards,Saif Ian RashidGeneral Manager

Dear Kylie, Thank you for your feedback following your stay at the Stamford Plaza Melbourne. I am delighted that you enjoyed our exceptional location in central Melbourne and hope you had to time to take in all that Melbourne has to offer.Thank you also for highlighting the positive and friendly service provided by our team, especially It will be my pleasure to share your compliments with the team and see that they are rewarded for their efforts.We certainly look forward to welcoming you back during your next visit to Melbourne.Best Regards,Saif Ian RashidGeneral Manager

Dear Helen, Thank you for your review following your recent visit to Stamford Plaza Melbourne.We are glad that you enjoyed our conference facilities and really appreciate you taking the time to make your comment. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better.We look forward to welcoming you back in the future. Kind regards,Saif Ian RashidGeneral Manager

Dear Jennifer,Thank you for sharing your experience with Stamford Plaza Melbourne. We're delighted to hear that you found the bed comfortable. Your safety and comfort are our top priorities, and we will address these concerns to ensure a safer experience for all our guests, especially those who may require additional assistance.Your feedback is greatly appreciated, and we hope to welcome you back for a more enjoyable stay in the future.Warm regards,Saif Ian RashidGeneral Manager

Dear PhilipThank you for taking the time to provide us with your feedback following your recent stay at Stamford Plaza Melbourne.Your feedback is paramount in assisting us to deliver improvements wherever possible and once again is much appreciated.We thank you for choosing Stamford Plaza Melbourne and do hope we can welcome you again soon.Best Regards,Saif Ian RashidGeneral Manager

Dear Barbara,Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Sonia,Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Wai Mei,Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Trent, Thank you for sharing your feedback following your recent stay here in Stamford Plaza Melbourne. We appreciate your comments about your recent stay with us. Providing a comfortable and enjoyable experience for our guests is important to us.Maintaining high standards of cleanliness and ensuring that our facilities are well-maintained are top priorities for us, and we regret if we fell short of your expectations in this regard.We are constantly upgrading our facilities to deliver our guests with an experience which is exceptional in every sense. I am happy to inform you that we are currently working on our prototype suite and hope to have the major refurbishments of all our suites underway in the near future.We're glad to hear that you found our beds comfortable and our rooms clean. Ensuring a restful and comfortable stay for our guests is important to us, and we're pleased that we succeeded in meeting your expectations in this regard.Thank you for choosing to stay with us, Trent. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Best Regards,Saif Ian RashidGeneral Manager

Dear Maria,Thank you for taking the time to provide us with your thoughtful and thorough feedback following your recent stay at Stamford Plaza Melbourne.I am extremely saddened to read that we did not deliver the highest level of customer service we strive for and extend a sincere apology.Your feedback will be used to focus specifically on staff training in guest relations and communication to ensure the highest level of service at all times.I do apologize for the impact this had on your experience and hope we have the opportunity to welcome you back.Best Regards,Saif Ian RashidGeneral Manager

Dear Tina,Thank you for taking the time to share your experience with Stamford Plaza Melbourne. We're thrilled to hear that you found our hotel to be wonderful and clean, and that you enjoyed the convenience of the tram stop right outside our door.Our team takes great pride in providing exceptional service, and it's rewarding to hear that our staff made a positive impression on you.We appreciate your feedback and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,Saif Ian RashidGeneral Manager

Dear Erin,Thank you for taking the time to share your feedback with Stamford Plaza Melbourne. We're glad to hear that you found Stamford Plaza Melbourne to be a decent option for your short stay in the heart of the city.We hope to have the opportunity to welcome you back again in the future.Best regards,Saif Ian RashidGeneral Manager

Dear Kristie, Thank you for sharing your feedback regarding your recent stay with Stamford Plaza Melbourne. We would appreciate more specific details about what aspects of your stay were unsatisfactory, so that we can address those issues and improve our services for future guests.Our goal is to ensure that all guests have a pleasant and comfortable experience, and your feedback is valuable in helping us achieve that goal. If you're willing to share more details, please don't hesitate to reach out. We are committed to providing the best possible guest experience and would like to learn more about how we can enhance our services.Thank you for staying with us, and we hope to have the opportunity to better serve you in the future.Best regards,Saif Ian RashidGeneral Manager

Dear Sartono, Thank you for your review and 5 star rating following your recent stay at Stamford Plaza Melbourne. We are delighted you found our service and facilities exceeded your expectations in all the areas and that you enjoyed a great stay with us. We look forward to welcoming you back in the not too distant future. Best Regards,Saif Ian RashidGeneral Manager

Dear Hayley, Thank you for taking the time to share your review following your stay here in Stamford Plaza Melbourne.We're truly sorry to learn that your overall stay did not meet your expectations. We would appreciate more specific details about what was broken, so that we can address those issues and improve our services for future guests.Our goal is to ensure that all guests have a pleasant and comfortable experience, and your feedback is valuable in helping us achieve that goal. If you're willing to share more details, please don't hesitate to reach out. We are committed to providing the best possible guest experience and would like to learn more about how we can enhance our services.Thank you again for taking the time to advise us where we can improve our services and I do hope we may have the opportunity to welcome you again. Best regards,Saif Ian RashidGeneral Manager

Dear Robert,Thank you for taking the time to share your feedback with Stamford Plaza Melbourne. We're disappointed to hear that your experience did not meet your expectations.We understand the importance of accurate representation, and we will review our listing to ensure that it reflects the current state of our facilities. Your feedback regarding the staff's training is duly noted. We are committed to providing excellent service, and we will use your feedback to identify areas for improvement in our team's training and development.We're glad to hear that you had a positive interaction with our bell staff, and we will be sure to pass along your kind words to them.Please know that your feedback is valuable to us, and we will use it to make improvements to enhance the overall guest experience.Thank you again for your feedback, and we hope to have the opportunity to welcome you back in the future and provide you with a more enjoyable stay.Best Regards, Saif Ian RashidGeneral Manager

Dear Joanne,Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear James, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Peter, Thank you for your feedback following your stay at the Stamford Plaza Melbourne. I am delighted that you enjoyed our exceptional location in central Melbourne and hope you had to time to take in all that Melbourne has to offer.Our team works hard to ensure that our guests have a comfortable and enjoyable experience, and it's rewarding to know that our efforts were appreciated.We certainly look forward to welcoming you back during your next visit to Melbourne.Best Regards,Saif Ian RashidGeneral Manager

Dear Ceejay, Thank you for taking the time to share your feedback following your stay here in Stamford Plaza Melbourne. We are sorry to note that your stay did not meet your expectations in all areas and share your disappointment that we have fallen short in our delivery of an exceptional stay.It is through comments such as yours that we are able to identify areas with potential for improvement and I will certainly ensure your feedback is shared with our team for their further review. Your satisfaction is important to us, and we would welcome the opportunity to restore your confidence in our hotel. Please feel free to contact our guest services team directly if you would like to discuss your experience further or if there is anything specific we can do to make amends.Thank you for choosing to stay with us, and we hope to have another chance to serve you better in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Daniel,Thank you for choosing to stay with Stamford Plaza Melbourne and for sharing your experience. We're delighted to hear that you found our property spacious and your room comfortable. Providing a comfortable and welcoming environment for our guests is our top priority, and we're pleased to know that we succeeded in your case.It's also great to hear that you had positive interactions with our staff. We strive to provide excellent service, and your kind words are a testament to our team's efforts.We appreciate your feedback and are thrilled to hear that you would choose to stay with us again. We look forward to welcoming you back in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Saif Ian RashidGeneral Manager

Dear David, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Steve,Thank you for taking the time to share your thoughts about your recent stay with Stamford Plaza Melbourne. We're glad to hear that you found our hotel conveniently located and easy to access. We appreciate your feedback about the information provided at check-in, especially regarding the lifts. Your input is valuable, and we'll use it to enhance the overall guest experience.We hope to have the pleasure of welcoming you back for another positive experience in the future.Best regards,Saif Ian RashidGeneral Manager

Dear Leon, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Andrew,Thank you for sharing your recent experience with Stamford Plaza Melbourne. We sincerely apologize for the inconvenience and discomfort you encountered during your stay.It's disappointing to hear about the challenges you faced, including the need to change rooms and the disturbance caused by our cleaning staff. Please know that we take these issues seriously, and we will address them with our team to ensure improvements are made to enhance the overall guest experience.On a positive note, we're glad to hear that you enjoyed the food and hospitality provided during your stay. Your feedback regarding this aspect of your experience is greatly appreciated and will be shared with our team as motivation to continue delivering excellent service.We hope to have the opportunity to welcome you back in the future for a much more seamless and enjoyable stay.Warm regards,Saif Ian RashidGeneral Manager

Dear Louise, Thank you for your feedback following your stay here in Stamford Plaza Melbourne. Please be informed that we have addressed the matter. If you would like to further discuss your feedback, please do not hesitate to contact us and look for the Hotel Manager.Best Regards, Avi KheraHotel Manager

Dear Berge,Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Cleopatra,Thank you for your wonderful review and for recommending our hotel! We're thrilled to hear that you enjoyed our great location, within easy walking distance to popular attractions like the MCG and Bourke St Mall.We're also pleased to know that you found the inclusion of breakfast to be highly recommendable. Your satisfaction is our priority, and we look forward to the opportunity to welcome you back for another enjoyable stay.Best regards,Saif Ian RashidGeneral Manager

Dear Wade, Thank you for taking the time to provide us with your thoughtful and thorough feedback following your recent stay at Stamford Plaza Melbourne.Your constructive comments are very helpful in seeing where we can make improvements and all feedback is welcomed and reviewed accordingly. I am also sorry to hear that you are experiencing a delay with the release of your funds and appreciate that this can be frustrating. As part of our check-in process we do take a guarantee of payment for your accommodation and also an additional amount to cover any further charges, as per standard international hotel practice. Upon settlement of your account when departing the hotel we notify your bank to release any unused funds. Unfortunately we do not have any control over the time of this, though generally it is about 5 working days. We do suggest that you contact your bank for assistance. We hope to welcome you back in the near future.Kind regards,Saif Ian RashidGeneral Manager

Dear Daniel, Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Nigel,Thank you for sharing your experience with Stamford Plaza Mlebourne! We're thrilled to hear that you had a very comfortable stay in one of our great spacious rooms. It's wonderful to know that you enjoyed High Tea at our restaurant and found our location convenient for exploring the city on foot.We appreciate your kind words, and we look forward to welcoming you back for another enjoyable stay and delightful experiences in the future.Best regards,Saif Ian RashidGeneral Manager

Dear Scott,Thank you for choosing Stamford Plaza Melbourne and for taking the time to share your feedback. We're delighted to hear that you found our hotel to be great value for money and suitable for a weekend visit.We appreciate your observation about the room, and we apologize for any tiredness you may have experienced. Please be assured that we are continuously working on upgrades to enhance our guests' experience.We look forward to welcoming you back and hope to provide you with an even more comfortable stay in the future.Best regards,Saif Ian RashidGeneral Manager

Dear Christian, Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Shelley, Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Shelley, Thank you for your review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We look forward to welcoming you back for another enjoyable stay in the not too distant future.Kind regards,Saif Ian RashidGeneral Manager

Dear Rosemary, Thank you for your review following your recent visit to Stamford Plaza Melbourne.We are glad that you enjoyed our conference facilities and really appreciate you taking the time to make your comment. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better.We look forward to welcoming you back in the future.Best Regards, Saif Ian RashidGeneral Manager

Dear Candice, Thank you for your 5-star rating of your recent stay here in Stamford Plaza Melbourne. Feedback such as yours is very valuable to the hotel as it tells us what we are doing right. Thank you for appreciating our high standard of service and facilities, it’s always a pleasure to fulfil our guest’s needs in this area . Best Regards,Saif Ian RashidGeneral Manager

Dear Paul Alexander, Thank you for your review and 5 star rating following your recent stay at Stamford Plaza Melbourne. We are delighted you found our service and facilities exceeded your expectations in all the areas and that you enjoyed a great stay with us. Thank you also for highlighting the positive and friendly service provided by our team. Your comments will certainly be shared with them and they will be very proud to have impacted so positively on your stayWe look forward to welcoming you back in the not too distant future. Best Regards,Saif Ian RashidGeneral Manager

Dear Janne,Thank you for taking the time to provide us with your feedback following your recent stay at Stamford Plaza Melbourne. We are constantly upgrading our facilities to deliver our guests with an experience which is exceptional in every sense. I am happy to inform you that we are currently working on our prototype suite and hope to have the major refurbishments of all our suites underway in the near future.Thank you again for taking the time to advise us where we can improve our services and I do hope we may have the opportunity to welcome you again. Best regards,Saif Ian RashidGeneral Manager

Dear Katie,Thank you for taking the time to share your positive feedback about your recent stay here in Stamford Plaza Melbourne. We're delighted to hear that the room we allocated was very comfortable, clean, and spacious, providing you with a great stay. Feedback such as yours is very valuable to the hotel as it tells us what we are doing right. Thank you for appreciating our high standard of service and facilities, it’s always a pleasure to fulfil our guest’s needs in this area . Your satisfaction is our priority, and we look forward to welcoming you back for another comfortable and enjoyable experience in the future.Best Regards,Saif Ian RashidGeneral Manager

Dear Biljana,Thank you for taking the time to share your feedback with us about your recent stay here in Stamford Plaza Melbourne. We sincerely apologize for any inconvenience you experienced during your stay and regret that we fell short of your expectations.We understand the importance of a comfortable environment, especially during hot Melbourne days, and we regret that the air conditioning system did not meet your needs. Your comments regarding the property's condition have been duly noted, and we will address these concerns with our maintenance team to ensure that necessary improvements are made promptly.While we're pleased to hear that our proximity to the AO tennis precinct was a positive aspect of your stay, we regret that it was not enough to fully compensate for the issues you encountered.Please know that your feedback is invaluable to us, as it allows us to identify areas for improvement and take corrective action. We sincerely apologize for any inconvenience caused and hope that you will consider giving us another opportunity to provide you with a more enjoyable experience in the future.Warm regards,Saif Ian RashidGeneral Manager

Dear Kosta, Thank you for your 5-star review following your recent stay at Stamford Plaza Melbourne. We are very pleased to know that you enjoyed your stay with us. We pride ourselves on exceeding the expectations of our guests and feedback such as yours motivates us to continue doing better. We really appreciate you taking the time to make your comments and look forward to welcoming you back in the future.Best Regards,Saif Ian RashidGeneral Manager