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Reviews of Quincy Hotel Melbourne

4.5 out of 5
Quincy Hotel Melbourne
509 Flinders Lane, Melbourne, VIC

Reviews

9.0

Wonderful

Rating 10 - Excellent. 235 out of 371 reviews" "
Rating 8 - Good. 90 out of 371 reviews" "
Rating 6 - Okay. 29 out of 371 reviews" "
Rating 4 - Poor. 13 out of 371 reviews" "
Rating 2 - Terrible. 4 out of 371 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

TESS

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice with a large bathroom. Great surrounding area with access to public transport.
Stayed 2 nights in May 2024

2/10 Terrible

Benjamin

Liked: Cleanliness, staff & service
Small room
Stayed 3 nights in Jan 2024
Response from Ricardo Phelan on 20 May 2024
Dear Benjamin,Thank you for your feedback. We're sorry to hear that you found the room small. We hope the other aspects of your stay were enjoyable and would love to welcome you back for a more comfortable experience.Best regards,Ricardo Phelan Hotel Duty Manager Quincy Hotel Melbourne

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to get to from Southern Cross Station. Friendly staff. Would have preferred mini bar in the room be stocked rather than having to order and get items delivered but can understand why this would be the case.
Stayed 4 nights in May 2024
Response from Adrian Lim on 14 May 2024
Dear Melanie,Thank you for sharing your feedback with us. We're glad to hear that you found Quincy Hotel Melbourne easy to reach from Southern Cross Station and that our staff were friendly during your stay. Your comfort and convenience are important to us, and we're pleased that we met your expectations in these areas.We appreciate your understanding regarding the mini-bar arrangement. While we aim to provide the best possible experience for our guests, there are practical considerations involved in maintaining the mini-bars stocked at all times. However, we'll certainly take your feedback into consideration as we continually strive to enhance our services.Thank you once again for choosing to stay with us, and we hope to have the pleasure of welcoming you back to Quincy Hotel Melbourne in the future. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Warm regards,Adrian LimNight ManagerQuincy Hotel Melbourne

10/10 Excellent

Jillian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff, great cool vibe, easy and central location, VIP benefits great
Stayed 1 night in May 2024
Response from Ricardo Phelan on 12 May 2024
Dear Jillian,Thank you for your wonderful review! We're thrilled that you found our staff to be exceptionally friendly and enjoyed the vibrant atmosphere of our hotel. Our central location made it convenient for you, and we're glad you appreciated the VIP benefits during your stay.We look forward to welcoming you back to Quincy Hotel Melbourne soon. If you have any special requests or need assistance with anything, please feel free to reach out to us.Warm Regards,Ricardo Phelan Hotel Duty Manager Quincy Hotel Melbourne

10/10 Excellent

Ashleigh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Favourite hotel in Melbourne. Already planning our next stay at the Quincy
Stayed 2 nights in May 2024
Response from Adrian Lim on 8 May 2024
Dear Ashleigh, Thank you for your wonderful feedback! We're delighted to hear that Quincy Hotel Melbourne is your favorite hotel in Melbourne, and we're thrilled to know that you're already planning your next stay with us. It's always a pleasure to welcome back returning guests like yourself, and we look forward to providing you with another exceptional experience during your next visit. If there's anything special you'd like for your next stay, please don't hesitate to let us know. Warm regards,Adrian LimNight ManagerQuincy Hotel Melbourne

8/10 Good

Doreen S

Travelled with family
Liked: Amenities
Good location, very quiet room but rather small for two single bed.
Stayed 2 nights in May 2024
Response from Ricardo on 7 May 2024
Dear Doreen,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our hotel's good location and the quietness of your room. However, we apologize if you found the room size to be smaller than expected for two single beds. Your feedback is valuable to us, and we'll take it into consideration as we strive to improve our guests' experiences.If you have any further comments or concerns, please feel free to reach out to us directly. We hope to have the opportunity to welcome you back for a more comfortable stay in the future.Warm Regards,Ricardo PhelanHotel Duty ManagerQuincy Hotel Melbourne

8/10 Good

Danielle

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
the hotel was nice and the room spacious. the pool was also very nice. the staff were friendly . great that is was so close to free public transport
Stayed 3 nights in May 2024
Response from Ricardo on 7 May 2024
Dear Danielle,Thank you for your positive feedback! We're delighted to hear that you found our hotel nice and the room spacious. It's fantastic that you enjoyed our pool as well. We're glad that our staff's friendliness added to your experience, and we're thrilled that you appreciated the convenience of our proximity to free public transport.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back to Quincy Hotel Melbourne in the future.Warm Regards,Ricardo PhelanHotel Duty ManagerQuincy Hotel Melbourne

10/10 Excellent

Harpal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Happy with everything
Stayed 2 nights in May 2024
Response from Ricardo on 7 May 2024
Dear Harpal,Thank you for your brief yet positive feedback! We're delighted to hear that you were happy with everything during your stay at Quincy Hotel Melbourne. Your satisfaction is our top priority, and we're glad that we could meet your expectations.If you have any further comments or if there's anything else we can assist you with, please don't hesitate to reach out to us.Warm Regards,Ricardo PhelanHotel Duty ManagerQuincy Hotel Melbourne

10/10 Excellent

Maliss

Liked: Staff & service, amenities, property conditions & facilities
Cool, modern hotel. Sabin at reception was very lovely and helpful 😊
Stayed 1 night in May 2024
Response from Sean Nguyen on 5 May 2024
Dear Maliss,Thank you for your positive review and for highlighting Sabin's exceptional service at our reception. We're thrilled to hear that you found Quincy Hotel Melbourne to be a cool and modern place to stay.Providing excellent service is our top priority, and we're delighted that Sabin went above and beyond to make your experience memorable. We'll be sure to pass along your kind words to Sabin and the rest of our team.We appreciate your recommendation and look forward to welcoming you back for another wonderful stay in the future.Warm regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic two night stay here recently. I arrived in Melbourne at 10am and went to the hotel (handy location near Southern Cross Station) and they offered for me to check in early, which started my stay on an excellent note. Staff were extremely friendly and welcoming, and my room was fantastic, clean, and everything I could need. Bed was very comfortable too, would happily stay here again.
Stayed 2 nights in Apr 2024
Response from Adrian Lim on 1 May 2024
Dear Erin,Thank you for sharing your recent experience at Quincy Hotel! We're thrilled to hear that you had a fantastic stay and that our team could accommodate your early check-in request. Providing excellent service and comfortable accommodations are our top priorities, so we're delighted to know that we met your expectations.We look forward to welcoming you back for another enjoyable stay whenever your travels bring you to Melbourne!Best regards,Adrian LimNight ManagerQuincy Hotel Melbourne

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all a nice experience easy parking was a plus staff was friendly and helpful.
Stayed 2 nights in Apr 2024
Response from Adrian Lim on 30 Apr 2024
Hi Malcolm,Thank you for your feedback! We're glad to hear that you had a pleasant experience during your stay with us. It's great to know that you found our parking convenient and that our staff were friendly and helpful.We appreciate you taking the time to share your experience, and we hope to have the pleasure of welcoming you back in the future!Best regards,Adrian LimNight ManagerQuincy Hotel Melbourne

10/10 Excellent

Jocelyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Funky decor and spacious rooms, and super conveniently located. We loved it
Stayed 2 nights in Apr 2024
Response from Adrian Lim on 27 Apr 2024
Dear Jocelyn,Thank you for your positive feedback! We're delighted to hear that you enjoyed our funky decor, spacious rooms, and convenient location during your stay at Quincy Hotel Melbourne. Providing a comfortable and enjoyable experience for our guests is our priority, and we're thrilled that we could meet your expectations.We look forward to welcoming you back again soon!Best regards,Adrian LimNight ManagerQuincy Hotel Melbourne

10/10 Excellent

David

Stayed 1 night in Apr 2024
Response from Adrian Lim on 15 May 2024
Dear David,Thank you so much for your perfect rating! We're thrilled to hear that you had such a fantastic experience during your stay at Quincy Hotel Melbourne. Your satisfaction is our top priority, and we're delighted that we were able to meet and exceed your expectations.We look forward to welcoming you back for another outstanding stay in the future. If there's anything specific you loved about your experience or anything we can do to make your next stay even better, please don't hesitate to let us know.Warm regards,Adrian LimNight ManagerQuincy Hotel Melbourne

8/10 Good

Kirby

Liked: Staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Apr 2024
Response from Adrian Lim on 23 Apr 2024
Dear Kirby,Thank you for your feedback. We're glad to hear that you had a positive experience overall during your stay with us. If there's anything specific you feel we could improve on to earn that extra star next time, please feel free to let us know. We're always looking for ways to enhance our guests' experience.Best regards,Adrian LimNight ManagerQuincy Hotel Melbourne

10/10 Excellent

Alysha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Adrian Lim on 20 Apr 2024
Dear Alysha,Thank you for your excellent rating! We're delighted to hear that you had a wonderful experience during your stay with us. If there's anything else we can assist you with or if you have any feedback to share, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay in the future!Best regards,Adrian LimNight ManagerQuincy Hotel Melbourne

10/10 Excellent

Tewaiata

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were super friendly and it was such a cool space
Stayed 4 nights in Apr 2024
Response from Adrian Lim on 20 Apr 2024
Dear Tewaiata,We're thrilled to hear that you had a great experience with our friendly staff and enjoyed the unique ambiance of our space! If there's anything else we can do to make your stay even more enjoyable, please feel free to reach out. We hope to have the pleasure of welcoming you back soon!Best regards,Adrian LimNight ManagerQuincy Hotel Melbourne

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, just a very nice boutique-ish hotel.
Stayed 2 nights in Apr 2024
Response from Adrian Lim on 20 Apr 2024
Dear Eric,Thank you for your feedback! We're delighted to hear that you enjoyed our hotel's location and boutique atmosphere. We look forward to welcoming you back in the future!Best regards,Adrian LimNight ManagerQuincy Hotel Melbourne

6/10 Okay

michael

Liked: Cleanliness, staff & service
Felt like it wasn’t quite finished yet. Overall comfortable and good but main bar not open sun-Tues. work still going on towards the higher floors.
Stayed 3 nights in Apr 2024
Response from Adrian Lim on 18 Apr 2024
Dear Michael,Thank you for taking the time to share your feedback with us. We're pleased to hear that you found your overall stay comfortable and enjoyable.We apologize for any inconvenience caused by the main bar not being open on certain days and for any disruption due to ongoing work on the higher floor as we are undergoing some maintenance within the property at the moment.Best regards,Adrian LimNight ManagerQuincy Hotel Melbourne

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is located in a central area walking distance from southern cross station, flinders, collins, bourke, areas. So it was fun walking and discovering the area. It was just across Sea Life Aquarium but we didn't check it out. It was nice to jog to the Botanical Gardens. Overall very convenient in Melbourne cuz of the free trams.
Stayed 4 nights in Mar 2024
Response from Adrian Lim on 11 Apr 2024
Dear William,Thank you for your glowing review of Quincy Hotel Melbourne. We're thrilled to hear that you enjoyed our central location and found it convenient to explore Melbourne. It's wonderful to know that you were able to walk to various attractions and make the most of the free tram system.We hope you had a great time jogging at the Botanical Gardens and exploring the nearby areas. If you ever decide to visit Sea Life Aquarium or any other attractions in the future, we'll be here to welcome you back.Thank you for choosing to stay with us, and we look forward to hosting you again soon!Best regards,Adrian LimNight ManagerQuincy Hotel Melbourne

8/10 Good

Lynly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean and tidy. Noisy nightclub area though.
Stayed 3 nights in Mar 2024
Response from Adrian Lim on 2 Apr 2024
Dear Lynly,Thank you for staying at Quincy Hotel Melbourne and for taking the time to share your feedback with us. We're pleased to hear that you found our hotel's location convenient and that you appreciated the cleanliness of our property.We understand your concerns about the noise from the nearby nightclub area. Please accept our apologies for any inconvenience this may have caused during your stay. We hope that despite this inconvenience, you had an overall enjoyable stay with us. Should your travels bring you back to Melbourne in the future, we would be delighted to welcome you back to our hotel.Warm regards,Adrian LimNight ManagerQuincy Hotel Melbourne

8/10 Good

Anthony, KINGS PARK

Travelled with partner
Liked: Cleanliness, amenities
Check in was done quick and professionally…..Ricardo particularly was amazing even to the point of coming up to me on the second day and shaking my hand and wishing me a happy Easter. However some of the stay was hampered by a leaky fridge the was reported upon going into my room and nothing being done about it, only when I mentioned it again on day two and they decided to move us to a new room (higher floor but no bath unlike our initial room)
Stayed 2 nights in Mar 2024
Response from Adrian Lim on 2 Apr 2024
Dear Anthony,Thank you for choosing Quincy Hotel Melbourne for your recent stay and for taking the time to share your feedback with us. We're delighted to hear that you had a positive check-in experience and that Ricardo provided you with exceptional service. We will be sure to pass along your kind words to him.However, we apologize for any inconvenience caused by the leaky fridge in your initial room. It is disappointing to hear that this issue was not addressed promptly upon your first report, and we understand how this could have affected your stay. Please know that we have taken your feedback seriously and have addressed the matter with our team to ensure that such incidents are handled more efficiently in the future.We hope that the remainder of your stay was enjoyable, and we appreciate your understanding regarding the room change. If your travels bring you back to Melbourne, we would be grateful for the opportunity to welcome you back for a more seamless experience.Warm regards,Adrian LimNight ManagerQuincy Hotel Melbourne

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front of house staff were great. Very hekpful and accommodating. Food and drink were limited in terms of availability. Coffee shop was closed on the Sunday. We tried ordering room service, but our order was incorrect when it was delivered. I called to advise this but was told the kitchen was closed, this despite the menu stating that food was available through the night.
Stayed 3 nights in Mar 2024
Response from Adrian Lim on 2 Apr 2024
Dear Paul,Thank you for sharing your feedback with us regarding your recent stay at Quincy Hotel Melbourne. We appreciate your kind words about our front-of-house staff and apologize for the inconvenience you experienced with the limited availability of food and drink options.We regret that the coffee shop was closed on Sunday and that your room service order was incorrect upon delivery. This is not the level of service we strive to provide, and we apologize for the disappointment it caused. We will address these issues with our team to ensure they are rectified promptly.Please rest assured that we take your feedback seriously and will work to improve our services to provide a better experience for our guests. We hope to have the opportunity to welcome you back in the future and provide you with the excellent service you deserve.Best regards,Adrian LimNight ManagerQuincy Hotel Melbourne

8/10 Good

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm always hesitant booking places I've not stayed before in Melbourne but was pleasantly surprised with Quincy. The location was convenient for my needs, the team were very helpful and my late check-in was accommodated. The room was clean, comfortable, and spacious. I enjoyed the view, but if you are scared of heights, I would suggest asking for a lower floor. The swimming pool is small but great for a little splash, the view of the sunset was beautiful as well.
Response from Sean Nguyen on 29 Mar 2024
Dear Ana,Thank you so much for choosing to stay with us at Quincy Hotel Melbourne! We're thrilled to hear that we exceeded your expectations and that you had a pleasant experience during your time with us.It's fantastic to know that you found our location convenient and that our team was able to assist you with a smooth late check-in. We're delighted that you enjoyed the cleanliness, comfort, and spaciousness of your room, as well as the beautiful view.Your feedback about the swimming pool and sunset view is greatly appreciated. We're glad you were able to enjoy these amenities during your stay.We truly appreciate your kind words and recommendation. We look forward to welcoming you back on your next visit to Melbourne!Warm regards,Sean NguyenDuty Manager

10/10 Excellent

Rominder

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Sean Nguyen on 16 Apr 2024
Dear Rominder,Thank you for sharing your feedback with us.We're pleased to hear that you had a good overall experience at Quincy Hotel Melbourne. While we're glad to know that the rest of your stay was rated 5/5, we apologize for any inconvenience caused by the room condition. Your feedback is valuable to us, and we will address this to ensure that all aspects of our guests' experiences meet our high standards.We appreciate your understanding, and we hope to have the opportunity to welcome you back for an even better stay in the future.Warm regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

8/10 Good

Bosco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Adrian Lim on 23 Mar 2024
Dear Bosco,Thank you for your rating and feedback. We're glad to hear that you had a positive overall experience during your stay. If there are any specific areas where we can further improve and earn a higher rating from you next time, please feel free to let us know. We value your feedback and hope to welcome you back for an even better experience in the future.Best regards,Adrian LimNight ManagerQuincy Hotel Melbourne

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As always, Quincy was fantastic. The rooms are well appointed, the staff lovely, and the food is stunning. It's my go-to hotel every time I visit Melbourne.
Stayed 1 night in Mar 2024
Response from Sean Nguyen on 22 Mar 2024
Dear Scott,Thank you for your continued support and for taking the time to share your feedback with us! We're delighted to hear that you had another fantastic experience at Quincy Hotel Melbourne.It's wonderful to know that you appreciate our well-appointed rooms, friendly staff, and delicious food offerings. We truly value your loyalty as our guest and are honored to be your go-to hotel in Melbourne.We can't wait to welcome you back for another memorable stay during your next visit to the city!Warm regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

2/10 Terrible

Fred

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Fridge was broken no bathrobes in the rooms ! $305 dollar room not good enough !
Stayed 1 night in Mar 2024
Response from Sean Nguyen on 22 Mar 2024
Dear Fred,Thank you for taking the time to let us know about your recent stay at Quincy Hotel Melbourne. We apologize for the inconvenience caused by the broken fridge and missing bathrobes during your stay. We understand your frustration, and we're working to resolve these issues promptly. We value your feedback and hope to have the opportunity to exceed your expectations in the future.Best regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay in a great location with easy walking access to the South Bank, west CBD, and Southern Cross Station. Very modern hotel, fairly quiet, clean and well maintained. Courteous professional staff throughout. Would stay again for sure.
Stayed 3 nights in Feb 2024
Response from Sean Nguyen on 22 Mar 2024
Dear Ryan,Thank you for sharing your wonderful feedback with us!We're thrilled to know that you had an excellent stay at Quincy Hotel Melbourne and that you found our location convenient for exploring South Bank, the west CBD, and Southern Cross Station. It's fantastic to hear that you appreciated our modern facilities, cleanliness, and the professionalism of our staff. We can't wait to welcome you back for another enjoyable stay in the future!Best regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

8/10 Good

ROSS LINDSAY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room. Some noise from surroundings.
Stayed 1 night in Mar 2024
Response from Sean Nguyen on 14 Mar 2024
Dear Ross Lindsay,Thank you for your feedback and for choosing Quincy Hotel Melbourne. We're glad to hear that you found your room comfortable during your stay. However, we apologize for any noise disturbances from the surroundings that may have affected your experience. We understand the importance of a peaceful environment for a restful stay, and we'll take your comments into consideration as we strive to improve.We appreciate your rating and hope to have the opportunity to welcome you back for an even better experience in the future.Best regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful hotel, very comfortable bed and the shower was to die for.
Stayed 1 night in Mar 2024
Response from Sean Nguyen on 7 Mar 2024
Dear Emma,Thank you for your wonderful feedback! We're thrilled to hear that you found Quincy Hotel Melbourne to be beautiful and that you enjoyed the comfort of our beds and the luxurious shower experience. Providing our guests with a comfortable and enjoyable stay is our top priority, and we're delighted that we could exceed your expectations. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back for another delightful stay!Best regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

6/10 Okay

Joon Hyoung

Travelled with partner
Swimming pool and gym facilities were so small....
Stayed 2 nights in Feb 2024
Response from Sean Nguyen on 28 Feb 2024
Dear Joon Hyoung,Thank you for sharing your feedback with us following your recent stay at Quincy Hotel Melbourne. We appreciate your input regarding our swimming pool and gym facilities.We understand that space limitations may have impacted your experience, and we apologize for any inconvenience this may have caused. While we strive to provide a comfortable and enjoyable stay for all our guests, we acknowledge that there is room for improvement in this aspect.Your comments are valuable to us as they help us identify areas where we can enhance our services. We will take your feedback into consideration as we continue to make improvements to our facilities.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Sean Nguyen on 28 Feb 2024
Dear Sarah,Thank you for your outstanding rating and review! We are thrilled to hear that you had a perfect 10 out of 10 experience at Quincy Hotel Melbourne. Your satisfaction is our top priority, and we are delighted that we met your expectations.If there is anything else we can do to make your next stay even more enjoyable, please do not hesitate to let us know. We look forward to welcoming you back for another exceptional experience in the future!Warm regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Anita

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I enjoyed a lovely weekend at Quincy. The pool was fabulous and the resort had a very luxurious feel. The staff consistently went above and beyond, and made everyone feel like a VIP
Stayed 2 nights in Feb 2024
Response from Sean Nguyen on 28 Feb 2024
Dear Anita,Thank you for taking the time to leave us a glowing review! We're thrilled to hear that you and your daughter had a lovely weekend at Quincy Hotel Melbourne. It's fantastic to know that you enjoyed our fabulous pool and felt a luxurious atmosphere throughout the Hotel.We're especially proud to hear that our staff went above and beyond to make your stay special. Providing exceptional service is at the heart of what we do, and it's wonderful to hear that we succeeded in making your experience memorable.We appreciate your kind words and look forward to welcoming you back for another fantastic stay in the future!Best regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Had an amazing stay for the weekend, staff were helpful and friendly, would definitely stay here again 😊
Stayed 3 nights in Feb 2024
Response from Sean Nguyen on 28 Feb 2024
Dear Claire,Thank you for your excellent review and for choosing to stay at Quincy Hotel Melbourne! We're thrilled to hear that you had an amazing weekend with us and found our location to be great for your needs.It's fantastic to know that our staff were able to contribute to your positive experience with their helpful and friendly service. Your satisfaction is our top priority, and we're delighted to hear that you would definitely stay with us again.We look forward to welcoming you back for another wonderful stay in the future!Warm regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Tamilyn

Liked: Cleanliness, staff & service, amenities
Very friendly staff. Beautiful accommodation and view
Stayed 2 nights in Feb 2024
Response from Sean Nguyen on 21 Feb 2024
Dear Tamilyn,Thank you for choosing Quincy Hotel Melbourne and for taking the time to leave us a review. We're thrilled to hear that you had a fantastic experience during your stay with us.Our team strives to provide exceptional service, and we're delighted that you found our staff to be very friendly. It's also wonderful to know that you enjoyed the beautiful accommodation and the view from your room.We truly appreciate your kind words and your perfect rating. If there's anything else we can do to make your next stay even more memorable, please don't hesitate to let us know. We look forward to welcoming you back to Quincy Hotel Melbourne in the future.Warm regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

8/10 Good

Danielle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was in a great location, easy walking distance to restaurants and bars, as well as easy walk to Flinders St station and tram stops. Staff were really friendly and hotel was clean and modern. Our room was on the small size for two people, and the dark lighting in the bathroom and the room itself made it almost impossible to apply makeup
Stayed 2 nights in Feb 2024
Response from Sean Nguyen on 19 Feb 2024
Dear Danielle,Thank you for taking the time to review your recent stay at Quincy Hotel Melbourne. We're delighted to hear that you found our hotel to be in a great location, with easy access to restaurants, bars, and transportation hubs. It's also wonderful to know that you found our staff to be friendly and our hotel clean and modern.We appreciate your feedback regarding the size of the room and the lighting in both the bathroom and the room itself. We will certainly take your comments into consideration as we strive to improve our guests' experiences. If you plan to visit us again in the future, please feel free to reach out, and we'll do our best to accommodate your preferences.Thank you once again for your valuable feedback, and we hope to welcome you back soon for another enjoyable stay.Warm regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Molly A

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and very convenient location
Stayed 2 nights in Feb 2024
Response from Sean Nguyen on 19 Feb 2024
Dear Molly,Thank you for your fantastic 5 out of 5 rating and for sharing your experience at Quincy Hotel Melbourne!We're thrilled to hear that you found our hotel modern and enjoyed our convenient location. Providing a seamless and enjoyable stay is our top priority, and we're delighted that we were able to meet your expectations.We appreciate your kind words and hope to welcome you back for another wonderful stay in the future!Best regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Emma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024
Response from Sean Nguyen on 17 Feb 2024
Dear Emma,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience at Quincy Hotel Melbourne. If there's anything specific that made your stay memorable or if you have any feedback to share, please don't hesitate to let us know. We're here to ensure your future stays are just as fantastic.We look forward to welcoming you back again soon!Best regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Lee-Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great quirky hotel, service was excellent. Parking offsite was easy and not expensive.Well located to Southbank.
Stayed 1 night in Feb 2024
Response from Adrian Lim on 15 Feb 2024
Dear Lee-Anne,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our quirky hotel and that you found our service excellent.We're also pleased to hear that parking offsite was convenient and well-priced for you. Our team strives to make every aspect of our guests' stay as hassle-free as possible, and we're glad that we could meet your expectations in this regard.We appreciate your kind words and hope to welcome you back to Quincy Hotel Melbourne for another enjoyable stay in the future.Warm regards,Adrian LimNight ManagerQuincy Hotel Melbourne

10/10 Excellent

Simon

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and well located
Stayed 2 nights in Feb 2024
Response from Sean Nguyen on 10 Feb 2024
Dear Simon, Thank you so much for choosing Quincy Hotel Melbourne and for taking the time to leave us a fantastic 5 out of 5 rating! We're thrilled to hear that you had a wonderful experience during your stay with us.Our team works hard to ensure that every guest feels welcome and enjoys their time at our hotel, so it's incredibly rewarding to receive such positive feedback. We're delighted that we were able to meet and exceed your expectations.We truly appreciate your support and look forward to welcoming you back to Quincy Hotel Melbourne for another fantastic stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Warm regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Moran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Sean Nguyen on 9 Feb 2024
Dear Moran, Thank you so much for your perfect rating! We're thrilled to have exceeded your expectations and provided you with a flawless experience. Your satisfaction is our top priority, and we're delighted to hear that you had such a wonderful stay with us. We hope to have the pleasure of welcoming you back for another exceptional stay in the future. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know.Warmest regards, Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Ka Yee

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Team is very friendly, great location, generous room size and comfortable bed. We enjoyed our stay. Thanks.
Stayed 3 nights in Jan 2024
Response from Sean Nguyen on 4 Feb 2024
Dear Ka Yee, Thank you for your wonderful review and perfect rating! We're delighted to hear that you enjoyed the friendly team, great location, generous room size, and comfortable bed. It was a pleasure having you stay with us, and we look forward to welcoming you back for another enjoyable experience.Warmest regards, Sean Nguyen Duty ManagerQuincy Hotel Melbourne

10/10 Excellent

Ying

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean
Stayed 1 night in Jan 2024
Response from Sean Nguyen on 1 Feb 2024
Dear Ying, We appreciate your feedback on the cleanliness of Quincy Hotel Melbourne. Thank you for noticing and highlighting this aspect of your experience. We strive to maintain high standards, and your acknowledgment is truly valued.We hope to welcome you back for another enjoyable stay.Warm regards,Sean Nguyen - Duty Manager

8/10 Good

J Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome property and location. Wonderful Hotel, Rooms are great, Upstairs Bar and Terrace is Great venue.. Only small complaint, Carpet in Room needed a bit of a Vacuum
Stayed 2 nights in Jan 2024
Response from Sean Nguyen on 1 Feb 2024
Dear J Matthew, Thank you for your fantastic review and positive comments about Quincy Hotel Melbourne. We're delighted to hear that you enjoyed our awesome property, great rooms, and the wonderful atmosphere of the Q Bar. Your feedback is valuable, and we appreciate your honesty regarding the carpet in your room. Rest assured, we'll address this promptly to ensure a flawless experience for our guests.We look forward to hosting you again for another wonderful stay.Warm regards, Sean Nguyen - Duty Manager.

10/10 Excellent

Fred

Stayed 1 night in Jan 2024
Response from Sean Nguyen on 22 Mar 2024
Dear Fred,Thank you for your wonderful rating! We're thrilled to hear that you had a fantastic experience during your stay at Quincy Hotel Melbourne, scoring it a perfect 5 out of 5.We aim to provide all our guests with exceptional service and memorable experiences, and we're delighted to see that we succeeded during your visit. If there's anything else we can do to make your next stay even better, please feel free to let us know.We look forward to welcoming you back for another outstanding stay in the future!Warm regards,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from Sean Nguyen on 11 Feb 2024
Dear Leigh, Thank you so much for your fantastic review! We're thrilled to hear that you had a five-star experience with us. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations. If you have any further feedback or if there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you again in the future!Warmest regards, Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming and cool boutique hotel.
Friendly and helpful staff. Very close to free tram lines so very easy to get around Melbourne. Has all the amenities for a short to medium trip including gym and pool.
Stayed 2 nights in Jan 2024
Response from Sean Nguyen on 21 Jan 2024
Dear Mark,Thank you for sharing your experience at Quincy Hotel Melbourne! We're thrilled you found our hotel welcoming and cool, and that our staff, amenities, and proximity to free tram lines added to your enjoyment.Your positive feedback means a lot to us, and we look forward to welcoming you back. Safe travels, and feel free to reach out for anything.Best,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Heather

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Sean Nguyen on 21 Jan 2024
Dear Heather,A big thank you for your stellar 10/10 review of Quincy Hotel Melbourne! We're thrilled you had an exceptional experience. Your feedback means a lot, and we can't wait to welcome you back.Safe travels!Best,Sean NguyenDuty ManagerQuincy Hotel Melbourne

10/10 Excellent

Christen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff, rooms have all you need. Very much enjoy my stay here
Stayed 2 nights in Jan 2024
Response from Sean Nguyen on 20 Jan 2024
Dear Christen,We’re so happy to hear you had a great experience at Quincy Hotel Melbourne. Your review has made our day! Our team works very hard to exceed guest expectations, and we can only do it thanks to amazing guests like you. Thanks again, and we look forward to welcoming you again soon. Warm regards, Sean Nguyen – Duty Manager

8/10 Good

Janette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First stay here Nice hotel but room was very small and with 2 people got very stuffy. Took awhile for aircond to work. Presentable, friendly, good location.
Stayed 4 nights in Jan 2024
Response from Adrian Lim on 18 Jan 2024
Dear Janette,Thank you for choosing to stay with us, and we appreciate your feedback on your first experience at our hotel. We're glad to hear that you found the hotel presentable, friendly, and in a good location.We appreciate your understanding, and we hope to have the opportunity to welcome you back and provide an even better experience.