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Rating 10 - Excellent. 1133 out of 2203 reviews" "
The staff were very friendly and helpful for our whole stay, it was convenient to alot of activities, shopping and dining, the only down side is the whole pool 1.5 mts deep which ment our 7 year old son couldn't swim in it, but that's ok tho.
Close to main railway station- Southern Cross and convenient to catch the airport bus to Melbourne Airport
Joan
Stayed 1 night in May 2024
6/10 Okay
Ady
14 May 2024
Liked: Cleanliness
Felt older than I anticipated, however room was very clean, and in good location
Ady
Stayed 2 nights in May 2024
8/10 Good
Krystle
13 May 2024
Liked: Cleanliness, staff & service
The room was spacious enough for a 2 night stay. There's abit of mold in the bathroom but overall I had a comfortable stay.
Concierge team was also very helpful and easy to deal with. Smooth check in and out thanks to them.
Krystle
Stayed 2 nights in May 2024
6/10 Okay
Jinni
Travelled with partner
12 May 2024
Liked: Cleanliness
Disliked: Amenities
The location is great to access public transportation and also walkable to restaurants and Queen Victoria market.
The hotel doesn’t offer any help with your luggage upon checking in.
Also, it doesn’t look like the front desk staff cares about how difficult it is for some of the customers to drag their suitcases.
The hotel room has very old and rundown carpet. By looking underneath the bed one day, it is very dirty.
Morning service was good. Are there a few kinds of staff in breakfast. I was expecting the staff of them. If It is normal, kinds of like that. It is what it is
Great value for money with easy access to CBD. We used the skybus to and from airport and hotel is only a 5 min walk from the train and bus terminus. Tram stop was outside hotel. Our room was a bit tired and we could hear the fans from other nearby bathrooms, but not enough to disturb. Nice to have room serviced everyday. Small fridge in unit and ice dispensing machines available. Reception staff were very friendly and helpful.
This was our second stay at the Atlantis hotel. I like how convenient it is to the skybus and public transport. Staff at the desk were friendly and always willing to answer questions. A few things missing from room which lowered my score slightly, needs a bin in the room - the only one was in the bathroom. Also could have done with spoons with the coffee cups.
The Atlantis was nice and central to a lot of shops and restaurants, with access to the free trams and the subway nearby aswell. The room was clean and tidy, and the bed was comfortable. The staff were great, friendly and helpful.
Ben
Stayed 4 nights in Apr 2024
8/10 Good
Touhidur
Travelled with partner, Travelled with group
2 May 2024
Liked: Cleanliness, amenities
Always great staying here as it's super convenient to most places in the CBD.
Friendly helpful staff. Nice indoor pool and sauna.
Martin
Stayed 2 nights in Apr 2024
8/10 Good
Naqibullah
Business traveller, Travelled with group
28 Apr 2024
Liked: Cleanliness, staff & service
Good value for money, good location
Naqibullah
Stayed 1 night in Apr 2024
8/10 Good
Benjamin
Travelled with family and small children
28 Apr 2024
Liked: Cleanliness, staff & service
Staff very helpful and great service.
Location great if travelling through Southern Cross station, but not a lot happening this end if town. Room was small and windows backed onto facade of other buildings and no views. Pool is not heated.
Amazing staff, excellent service! The hotel staff went above and beyond at check in and throughout my stay, they were extremely helpful with directions and transport options, as well as answering any questions i had.
Great hotel, fantastic location opposite Southern Cross Station.
Location is excellent and is close to everything.
Hotel facilities were clean and tidy.
Room was clean and serviced daily.
Towel rail in bathroom would be good.
james
Stayed 4 nights in Apr 2024
6/10 Okay
Lassi
22 Apr 2024
Liked: Staff & service
Disliked: Cleanliness
Poorly cleaned, otherwise nice hotel.
Lassi
Stayed 1 night in Apr 2024
2/10 Terrible
Philip
21 Apr 2024
Liked: Cleanliness, staff & service
Bathroom floor to level shower water everywhere all over tiles not just in the shower area .
Staff were friendly, room was clean but could do with freshening up a bit - bathroom was excellent clean and modern but needs better lighting for shaving and makeup.
The room we stayed in is spacious. Staff are friendly and helpful. Breakfast is good. The hotel location is very convenient. Easy access to public transportation.
Improvement that I would like to see:
1) There is no door at the shower stall. Shower water tend to splash onto bathroom floor.
2) There is no towel rack in the bathroom. No place to hang and dry towels.
Stayed here for 2 nights on F1 weekend. Received a really warm welcome and first impressions were very high. Room was great, very comfortable and had what I needed.
Breakfast was basic but sufficient.
Was too busy to try the pool so can't comment on that.