Property is definitely a looks can be deceiving situation, but once you step in to the mini suites and suites...its nice and its comfortable.

Breakfast lady was Awesome! On the 2 day gave front desk a maintenance a work order ( little flying bugs coming out of sink. Came back to room that evening, the bugs were all over. Went to front desk to ask & to follow up on the work order. Front desk said that their was no notes or work order . ... Following day checked out asked if the Manager could give me a call. That front desk rep said yeh of course maybe he can credit you back one night. Manager never gave me a call or followed up with me. Guess some of the staff... Front desk ( the one I gave the work order to ) follow the example of their Manager but not following through with request & things that need attention! Ice machine was down by the office & my room. So for 2 day of my stay if I wanted ice & had to get to the front desk to unlock the pool area to use the ice machine their. Pool was closed due to them draining the pool & doing matenance. I've worked in Hotels & been Front Desk Manager. What happen to me is totally unacceptable, rude, unprofessional. Manager, 1 st Front desk person that I have the work request for matenance, & maybe matenance too Very Poor Customer Service!!!

We were traveling with a large group and was easily accommodated.