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Reviews of Grande Hotel de Luso

4 out of 5
Grande Hotel de Luso
Rua Doutor José Cid de Oliveira 86, Luso, Mealhada

Reviews

8.8

Excellent

Rating 10 - Excellent. 33 out of 67 reviews" "
Rating 8 - Good. 28 out of 67 reviews" "
Rating 6 - Okay. 4 out of 67 reviews" "
Rating 4 - Poor. 1 out of 67 reviews" "
Rating 2 - Terrible. 1 out of 67 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

10/10

Amenities

8.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Suzie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really well situated, hotel swimming pools were amazing, the hotel breakfast was very impressive.
Stayed 1 night in Aug 2023
Response from Dulce Figueira on 26 Aug 2023
Obrigado pela sua preferência. Esperamos voltar a receber-vos em breve!

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel - spotlessly clean Staff very helpful and friendly Wide choice of foods at buffet breakfast Gardens and locality are stunning
Stayed 4 nights in May 2023

10/10 Excellent

DALIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable bed in a spacious clean room with a beautiful view of sunset. Great location with private access to Termas (separate fee), wonderful indoor swimming pool (we didn’t use the outdoors one, but maybe next time) and nice breakfast included. Friendly staff.
Stayed 2 nights in Jun 2022

8/10 Good

Gershon

Stayed 2 nights in May 2022

8/10 Good

Bruno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure, spacious hotel with all amenities necessary for a relaxing stay
Stayed 2 nights in Feb 2020
Response from Figueira on 11 Feb 2020
Muito Obrigada pela sua avaliação. Esperamos voltar a recebê-lo em breve.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was my second time there and I loved it. I love that the hotel is conected to the spa
Stayed 1 night in Mar 2019

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect
Stayed 11 nights in Jan 2019
Response from Dulce on 17 Jan 2019
Muito Obrigada! Esperamos voltar a recebê-lo em breve!

6/10 Okay

Jennefer

Liked: Staff & service
Not value for money
This has been a grand hotel and still is if you put aside the fact it is an older style hotel and the decor (lots of dark brown) is not to my taste. The communal spaces are generous with various 'lounge rooms' to sit and read. The lounge bar very gracious and comfortable with a lovely view as does the restaurant. We had a standard room it was OK, it had all the necessary facilities. I wouldn't have liked to have stayed there for any length of time. Some of the communal area carpet was dirty and a little threadbare but this could be that we stayed at the end of autumn and these maintenance issues would be addressed in the 'off season'.
Stayed 1 night in Nov 2018

8/10 Good

A-M

Liked: Cleanliness, staff & service, room comfort
Soap, schampoo was not filled up next day. Breakfast was good lot of things to choose from.
Stayed 3 nights in Jun 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel and in terrible need for renovation. Rooms have not been aired in centuries, no hot water, pool is poorly maintained. Old school staff that is not trying to be helpful. Worth 20-30EUR per night max.
Stayed 1 night in Feb 2018

10/10 Excellent

avichai, israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the location is very good near to Bucaco
the staff is verry freindly the breakfast was verry good

8/10 Good

Duarte

Liked: Cleanliness, property conditions & facilities
Will return:)
Always a pleasure

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Ratazana, Coimbra, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel, close to Coimbra and Figueira da Foz
Really a pleasant stay; I had been many times before, but this was the 1st since major renovation and upgrading took place. It's prettier, and they kept the best staff.

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Dulce on 16 Mar 2024
Estimado Sr. Álvaro,Agradecemos a sua preferência e esperamos voltar a recebê-lo em breve!Melhores cumprimentos

10/10 Excellent

felipe francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

8/10 Good

António

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel muito confortável e bem apetrechado
O Hotel tem muito boas condições. O serviço de limpeza dos quartos é muito eficiente e célere. O pequeno almoço é bastante variado e muito bom. O Hotel terá sido renovado recentemente, apresenta uma decoração sóbria e contemporânea nos quartos. A piscina interior é ótima e tem dimensão para nadar (estimei em 18 m de comprimento), abrindo às 8h00 da manhã. Tem um ginásio com muitos e diversos equipamentos, mesmo diante da piscina exterior. As únicas notas menos positivas são o barulho dos hóspedes (famílias numerosas com crianças numerosas e barulhentas em ambas as piscinas). E uma opção questionável de colocar uma mesa de matraquilhos perto da piscina exterior. O barulho produzido pelo dispositivo e pelos jogadores é deveras incomodativo para quem pretende estar calmamente a ler um livro à beira da piscina. Felizmente transporto uma caixa de tampões auditivos que atenuam o incómodo causado por hóspedes histriónicos.A experiência tem-me ensinado que os há e andam por aí.
Stayed 3 nights in Apr 2023

10/10 Excellent

Valentim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bem bom 😁
Hotel com óptima localização, pequeno almoço muito bom. Aspeto menos positivo, foi requisitado cama de casal e foi nos atribuído 2 camas individuais. Valeu a simpatia das funcionárias de limpeza que para a 2 noite nos proporcionaram lençóis de casal, aproximando do que foi pedido
Stayed 2 nights in Oct 2022

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

10/10 Excellent

Rita

Stayed 3 nights in Aug 2022

10/10 Excellent

MIGUEL ANGEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo en general. Acceso directo a las termas. Personal muy antento y amable. Instalaciones muy bien mantenidas. Volveré si duda.
Stayed 1 night in Mar 2022

8/10 Good

Patricia

Liked: Property conditions & facilities, room comfort
Bom hotel
Hotel antigo porém reformado. Foi nos dado um up grade para um quarto superior. O problema é que o quarto tinha um pouco de mal cheiro. Mas de resto tudo foi muito bom.
Stayed 1 night in Jan 2022
Response from Dulce Figueira on 1 Feb 2022
Obrigado pela sua preferência. A sua opinião é muito importante para nós! Esperamos voltar a recebê-los em breve.

10/10 Excellent

FD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima hotel, goede prijs/kwaliteit verhouding
Een prachtig karakteristiek hotel. Imposant oud gebouw met groot buitenzwembad en goede gym. Ruime kamer met ruime kluis. Fijn ontbijtbuffet, vriendelijk en hulpvaardig personeel. Hotel perfect gelegen voor wandelingen door het Bucaco oerbos. Enige grote minpunt was dat onze kamer erg gehorig was. Duidelijk te horen, en te verstaan als de mensen in de kamer naast ons aan het praten waren. Weet niet of dit voor alle kamers zo is. Kan zijn dat het kwam omdat onze kamer een tussendeur naar de kamer ernaast had.
Stayed 2 nights in Sep 2021
Response from Dulce Figueira on 26 Sept 2021
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Romulo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2021
Response from Dulce Figueira on 26 Sept 2021
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Domingas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2021
Response from Figueira on 5 Jun 2021
Obrigado pela sua preferência. A sua opinião é muito importante para nós! Esperamos voltar a recebê-los em breve.

10/10 Excellent

Nuno

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice Hotel
Large and well decorated room with a balcony. Nice infrastructure with a set of adapted amenities. Easely parking. The staff and cleaning service is very good. The breakfast is also good, but the hotel can improve it
Stayed 1 night in May 2021
Response from Figueira on 5 Jun 2021
Obrigado pela sua preferência. A sua opinião é muito importante para nós! Esperamos voltar a recebê-los em breve.

10/10 Excellent

Christian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2020
Response from Figueira on 3 Nov 2020
Obrigado pela sua preferência. A sua opinião é muito importante para nós! Até breve!

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel com história, onde passava férias em criança
Stayed 2 nights in Sep 2020
Response from Figueira on 10 Sept 2020
Obrigado pela sua preferência. A sua opinião é muito importante para nós! Esperamos voltar a recebê-lo em breve.

8/10 Good

Joel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilidade
Uma estadia muito agradável, onde aproveitamos para uma caminhada e visita à Mata e Palácio do Bussaco.
Stayed 1 night in Aug 2020
Response from Figueira on 25 Aug 2020
Obrigado pela sua preferência. A sua opinião é muito importante para nós!

8/10 Good

António Joaquim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2020
Response from Figueira on 25 Aug 2020
Obrigado pela sua preferência. A sua opinião é muito importante para nós!

10/10 Excellent

guida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dia dos namorados no Luso
Excelente experiência , já conhecia o hotel e achei que está ainda melhor, bem conservado , o pessoal muito simpáticos e o local é lindíssimo , recomendo
Stayed 2 nights in Feb 2020

10/10 Excellent

Pedro

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Figueira on 11 Feb 2020
Muito Obrigada pela sua avaliação. Esperamos voltar a recebê-lo em breve!

6/10 Okay

Rainer

Stayed 2 nights in Oct 2019

10/10 Excellent

Carmen

Travelled with family
Liked: Staff & service, property conditions & facilities
Stayed 7 nights in Oct 2019

8/10 Good

Luis Antônio, Campinas-SP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Café da manhã maravilhoso
A estadia foi muito boa. Hotel bem localizado, com bons restaurantes nas proximidades, com passagem interna e elevador para quem utilizar o Termas que fica ao lado do hotel. Ótimo café da manhã e funcionários extremamente atenciosos.
Stayed 4 nights in Jul 2019
Response from Figueira on 8 Aug 2019
Muito Obrigada pela preferência. Esperamos voltar a receber-vos em breve!

10/10 Excellent

JP, Luso, Portugal

Liked: Cleanliness, property conditions & facilities, room comfort
Recomiendo este Hotel en todos los aspectos el servicio es excelente , la habitación muy confortable , etc
Stayed 2 nights in Dec 2018
Response from Dulce Figueira on 12 Jan 2019
Obrigada pela preferência! Esperamos voltar a recebê-lo em breve!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes großes Hotel mit Schwimmbad in der Nähe von einer Wasserquelle und dem Buçaco Nationalpark (Wald) zum Wandern.
Stayed 2 nights in Aug 2018
Response from Dulce Figueira on 30 Aug 2018
Vielen Dank für Ihre Vorliebe, wir wünschen Ihnen einen schönen Aufenthalt! Dulce Figueira Verkaufsleiter

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Amadeu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017
Response from Dulce Figueira / Sales Manager on 9 Jan 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Alessandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2017
Response from Dulce Figueira / Sales Manager on 9 Jan 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017
Response from Dulce Figueira / Sales Manager on 9 Jan 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Catarina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O hotel encontra-se numa zona bonita, estando muito perto da Mata do Buçaco. É um óptimo local para descansar. No entanto, como a minha estadia foi no final de Outubro (fora da época alta), nem sempre foi fácil encontrar um local para jantar perto do hotel.
Stayed 3 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradável
Muito satisfeita com a escolha! Quartos confortáveis e muito limpos! Excelente café da manhã !
Stayed 1 night in Oct 2017

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

PEDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendo
Bom hotel para passar umas férias agradáveis em família.
Stayed 6 nights in Aug 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2017

6/10 Okay

Luisa

Disliked: Cleanliness, staff & service, property conditions & facilities
O hotel não tem um bom serviço e está degradado As piscinas interior e exterior estão muito sujas Levei estrangeiros e fiquei envergonhada
Stayed 2 nights in Jul 2017

10/10 Excellent

Grande Hotel de Luso, Luso, Portugal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Passeios.
Muito boa.