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"So impressed with this amazing hotel. They've thought of everything and the aethetics are every bit as lovely in-person as promoted on-line. The staff are cordial, warm and welcoming."

"Very nice, clean hotel. Can be a little hetic parking/ using valet w it being on a corner of a busy intersection. But it's downtown and to be expected. Staff were friendly and so accommodating with bringing dogs. I am so use to being put in the "crappy room" when w have the doggo w us but I did not feel that way here. The room was nice, big and updated. Thanks for not just putting us in a outdated dingy room bc we had our pup! Location is good too. We got food from Southern Tier Brewery right around the corner (2 min walk) was excellent but tons of options all around. No need to drive for anything once you are there really can walk to so much right there. "

"Clean and very friendly staff"

"The room was spotless, and the service was very good. The cleaning people were very polite."

"Friendly and accommodating staff. Large room, very clean. All amenities needed in room for comfortable convalescent from nearby medical centers. Great restaurant in hotel for breakfast lunch and dinner. Delivery to room available. Bathroom well stocked with white clean towels super comfortable bed "

"Location is great. Hotel has nice modern decor with Original Art Deco. Front desk staff is very accommodating and friendly. Hotel nicely maintained. Lovely restaurant, appetizing menu, fair prices. Unfortunately the ceiling design causes amplified echo. Every sound amplified, from breaking down tables, female employee chattering and complaining and the diner like noise removes you out from the sultry ambiance of the romantic, upscale restaurant. Rooms are large and very clean. Abundance of beautiful, white, clean towels nicely folded and displayed. All amenities supplied for a comfortable stay. .Unfortunately only one washer and dryer 10th floor,one lce machine on 11th floor and one micro oven on 1st floor for entire hotel to share😩 I will stay again at the Crown Plaza."

"Very nice hotel with an excellent staff."

"The staff was very helpful. We appreciated their help. It was close to our venue which helped a lot. "

"Staff was very kind and friendly. "