Book a Marietas Islands Resort

"We had issues with our room. The tv had black lines running down the screen so the kids didn’t enjoy watching the tv. Aldo the phones were down so in order to get any service we had to go to reception. When we told the lady at reception regarding the phones she very rudely told us that we had to use whatsapp to request services such as room service or anything. When i told her I didn’t have the app so what could i do she said well i can’t help you then. We dealt with it for 2 days. On the third day we found a roach it the bathroom. Needless to say we did not have a good experience here. Even though we were moved to a different room after it still soured the experience for us. Other than that the pool was nice but closes at 8pm daily. The food at the buffet is was average. Definitely book the restaurants instead if you can find a reservation available. "

"Everything was great. Restaurants had excellent food especially at the Secrets side. My son loved the kids club. Staff was very friendly "

"There was ample seating around the pool decks and it was very clean. The pools were nice and not too cold!"

"Overall the property is well kept considering the finished wood stairs and rafters. All the staff are very courteous, kind, and helpful. We had almost left some personal items in the room and just 5 mins after checking out, we were informed that we left items in the cooler. We were able to go back to the room to recover our items. The resort is certainly a family-friendly atmosphere with activities for the kids all day, inside kids club as well as outside kids club. The room was serviced everyday with fresh towels and bedding. Beach resorts tend to have sand everywhere but Marival somehow kept it free of sand after our room was serviced. Reasons I don’t give 5 stars: rooms are very small. No fresh fruit in any of the bars/drinks. All the Chicken taste like a freezer. Pizza place only open for dinner. Lack of protein options for breakfast."

"El hotel "

"Great"

"Yes, all was exellent"

"Outside of the property and beach area is beautiful. The staff was friendly. The downside was the food selections. "

"Beautiful property nestled in the jungle with calm and zen vibes. The place is constantly being kept up so it is immaculate. Staff is wonderful and friendly. Lots of walking if that's what you want (10-14k steps in my case), but there are always golf carts ready to take you where you need to go. Food truck was really nice. Only improvement would be to the restaurant options, Salt & Thyme (international/Italian buffet) was a hit with my picky eater but it was only open the last 2 days of our 7 days there. Lastly would be lovely to have a kids corner in the gym so single parents can get a workout in. Overall we had a wonderful stay, I would recommend and would book again in a heartbeat. "