"This was our first time staying at the property and I was very pleased by nearly all aspects of our visit. I requested a room on a higher floor in the new tower, and we were placed on the top level. Street noise can be a concern when travelling to Mexico, but with all of the rooms in that building facing the ocean, we heard little traffic noise even though we were very close to the highway. There was some carry-over noise from the adjoining room, which only had one door between the suites. Our room was clean, if a little under-supplied. A second facecloth and hand towels are the norm, but not here. Water bottles were not replaced after check-in, but filling stations were available. Of the three pools, the beachfront option is certainly the most popular. It is stunning! There were plenty of poolside and beach loungers available, though we were visiting at a low-occupancy time (Jan 7-12). One afternoon, a very entitled man refused to heed the rule of no music being played at the pool. I asked for staff to intervene, disappointingly, no one did. The on-site restaurant has a good reputation, and the one day we visited for breakfast, service was quick and friendly. Food was only fine. There is an on-going wasp problem. Their solution is to put syrup and jam packets in the planters to divert them from the tables. It isn’t working. Go to Rinconcito across the street instead! I would stay again, but it’s farther from town/amenities than I usually like. 10/10 value and staff. "
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