Aerial view

Reviews of Mannum Motel

3 out of 5
Mannum Motel
76 Cliff St, Mannum, SA

Reviews

8.4

Very good

Rating 10 - Excellent. 163 out of 398 reviews" "
Rating 8 - Good. 169 out of 398 reviews" "
Rating 6 - Okay. 46 out of 398 reviews" "
Rating 4 - Poor. 14 out of 398 reviews" "
Rating 2 - Terrible. 6 out of 398 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Nipun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2024
Response from WH on 3 Apr 2024
thank you for your review.

8/10 Good

JOHN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
good position in township convenient & well placed
Stayed 1 night in Feb 2024
Response from WH on 25 Feb 2024
Thanks John, we hope to see you again soon.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice for a stay in Mannum
Great hotel just opposite the ferry dock and handy for all town facilities. Staff very pleasant and room in good condition
Stayed 2 nights in Feb 2024
Response from WH on 25 Feb 2024
Thank you for your review, we are glad to hear you enjoyed your stay in Mannum

8/10 Good

Dex

Stayed 2 nights in Feb 2024
Response from WH on 24 Mar 2024
We appreciate you taking the time to rate our motel.thank you

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mannum Motel is a decent place to stay in Mannum. It is within walking distance of the main street. The room was of a good standard for a motel. We would stay there again. Thank you.
Stayed 1 night in Jan 2024
Response from WH on 11 Jan 2024
Thank you for your review, we appreciate you taking the time to write this

10/10 Excellent

jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location, clean, comfortable bed and accomodating staffs.
Stayed 1 night in Jan 2024
Response from WH on 11 Jan 2024
Hi Jean, thanks for your lovely review.Hopefully we see you again soon.

8/10 Good

Anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We only slept overnight Christmas day and left in the morning so really didn't have a chance to have a good look around and the staff weren't there. Clean, tidy accommodation although outdated but no complaints.
Stayed 1 night in Dec 2023
Response from WH on 2 Jan 2024
Thanks for your feedback.

10/10 Excellent

Briony

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet spot, had everything we needed.
Stayed 1 night in Dec 2023
Response from WH on 2 Jan 2024
Glad to hear, hopefully we see you another time.

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Bed and Great View
Stayed 1 night in Dec 2023
Response from WH on 13 Dec 2023
Thank you, glad you enjoyed the view

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for our stay for star gazing.
Stayed 1 night in Dec 2023
Response from WH on 2 Jan 2024
Thank you for your review, I agree that the star gazing is amazing.

10/10 Excellent

Mick

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
GREAT MOTEL BUT AFTER HOURS SERVICE SUCKED
Everything was amazing except when we got back to motel and we had a 4wd and trailer parked in our park. I called Motel as it was after hours and the lady in restaurant put me through to after hours service. We told lady what had happened and she was very rude. Tried talking over the top of me and then just hung up on me. Very very bad manners. Needs to be addressed by Mannum Motel
Stayed 2 nights in Oct 2023
Response from WH on 24 Oct 2023
Hi Mick, I am sorry to hear that you were disappointed with our after hours service.We were very busy over the weekend but we do ask the guests to park in the correct car park.We hope to see you again soon.

10/10 Excellent

Darren

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If I was to be picky I would say a little bit dated and some noise from a car starting and stopping outside our door all night but not the hotels fault and staff were very friendly, shower hot and bed comfy so very happy overall
Stayed 1 night in Oct 2023
Response from WH on 24 Oct 2023
Thanks Darren for your nice review.Sorry that it was a bit noisy outside your room. We are normally a very quiet motel but with the Drags on this weekend we had lots of people coming and going.

6/10 Okay

Catherine

It was quiet, friendly and beautiful surroundings along the river front.
Stayed 2 nights in Oct 2023
Response from WH on 11 Oct 2023
Thank you Catherine,

6/10 Okay

Emily

Stayed 3 nights in Sep 2023
Response from WH on 3 Oct 2023
thank you for your review.

8/10 Good

Dianne

Travelled with partner
The restaurant was closed
Stayed 1 night in Sep 2023
Response from WH on 11 Oct 2023
Thank you your review, we appreciate you taking the time to do this. We have had to make the hard decision to close our restaurant for evening meals. We are open for Breakfast Friday, Saturday and Sunday mornings and coffee, cakes and drinks whenever the reception is open.

8/10 Good

John

Liked: Cleanliness
No restaurant
Stayed 1 night in Aug 2023

4/10 Poor

Melissa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room smelt old and musty. Also no pressure in shower.
Stayed 1 night in Jul 2023
Response from WH on 17 Jul 2023
Good Morning Melissa, thank you for taking the time to write us a review. I am sorry to hear that you didnt enjoy your stay at the Mannum Motel.I will have a look into this and rectify these problems.RegardsMannum Motel GM

8/10 Good

Sherie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This was an excellent affordable place to stay overnight whilst we were visiting mannum. The staff were lovely.
Stayed 1 night in Jun 2023
Response from WH on 29 Jun 2023
Thank you Sherie for your review.Yes I agree, the staff are lovelyHopefully we see you again soon.

8/10 Good

Graham

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant helpful staff. No complInts
Response from WH on 27 Jun 2023
Thank you for your nice wordsWe look forward to seeing you another time.

10/10 Excellent

Dianne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Handy to board boat the next day. Laundry facilities excellent
Stayed 1 night in Jun 2023
Response from WH on 26 Jun 2023
Thankyou Dianne for taking the time to review our property.We are pleased to hear that you enjoyed your stay.

6/10 Okay

Kenneth

Stayed 2 nights in Jun 2023

6/10 Okay

Matt

Business traveller
Disliked: Cleanliness, property conditions & facilities
No food available at accommodation. Limited room service apparently due to Covid.
Stayed 10 nights in May 2023
Response from WH on 8 Jun 2023
Good afternoon, thank you for sending through your feedback.Unfortunately the demand for food at the motel is not enough for us to currently open. There are lots of other alternatives in Mannum that do a really good job and all are with in walking distance from the motel.Room service is available on request, I am sorry if this wasn't explained to you. Hopefully we see you back again.

4/10 Poor

Keith

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023

10/10 Excellent

Derek

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have no complaints about this place was very good and was affordable
Stayed 2 nights in Apr 2023

10/10 Excellent

Brenton

Stayed 1 night in Apr 2023

8/10 Good

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location, larger room wth river view.
Stayed 1 night in Apr 2023

8/10 Good

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Friendly staff.
Stayed 1 night in Apr 2023

8/10 Good

Marie

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 2 nights in Apr 2023

10/10 Excellent

Graham

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing views from room on river
Stayed 2 nights in Apr 2023

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Adrian

Stayed 4 nights in Apr 2023

6/10 Okay

varinderjit

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Room needed air freshner. Had to buy our own . Nobody cleared the rubbish
Stayed 3 nights in Apr 2023
Response from Michael on 13 Apr 2023
Hi Varinderjit, Thanks for your review and sorry to hear that the room did not smell appealing on arrival. I will follow up with my housekeeping staff. All room servicing is on request as per the Welcome letter left in each room, this would explain while your rubbish was not cleared. All the best

10/10 Excellent

Sheree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really easy. Nice big room we could cook in. We were late so room was left ready for us. Gorgeous to be easy walk to the mighty Murray. Would easily stay again. Thank you.
Stayed 1 night in Apr 2023

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good
Stayed 4 nights in Mar 2023

10/10 Excellent

adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Neat and tidy room.
Stayed 1 night in Mar 2023

4/10 Poor

Jenny

Travelled with partner
Disliked: Amenities, property conditions & facilities
Not worth the money paid
Stayed 1 night in Feb 2023

6/10 Okay

Peter

Travelled with partner
Liked: Cleanliness, staff & service
Clean, good location, basic
Stayed 1 night in Jan 2023

8/10 Good

Peter

Stayed 1 night in Jan 2023

8/10 Good

STEPHEN

Stayed 3 nights in Jan 2023

6/10 Okay

Beryl

The room was quite adequate but outdated. Restaurant facilities limited to snack lunch. No evening meals which meant looking for somewhere in Mannum, also limited due to flood conditions. The only local hotel provided good varied menu. Motel in general is very 'tired'.

10/10 Excellent

Jay

Stayed 1 night in Jan 2023
Response from Michael on 7 Jan 2023
Thanks Jay :)

2/10 Terrible

Ricky

Travelled with partner
.
Stayed 1 night in Dec 2022
Response from Michael on 7 Jan 2023
Hi Ricky, It would be great if you could pride further information to allow us to improve on whatever issues you had during your stay. Many Thanks,

2/10 Terrible

Mark

Travelled with family and small children
Booking made via expedia was not received by property. I had a confirmation from expedia but property had no details of booking and was completely full. Staff did try to find us another property but we ended up just going home.
Response from Michael on 7 Jan 2023
Hi Mark, Our apologies for the confusion. We had found two alternatives for you, one that was a luxury shack that we manage that you would have loved. It's disappointing you decided not to come back to reception after checking on the kids in the car. Hopefully you give us another chance next time.

10/10 Excellent

David

Stayed 1 night in Dec 2022
Response from Michael on 7 Jan 2023
Thanks for your review :)

8/10 Good

Lyn

Travelled with group
Liked: Cleanliness, staff & service
Disappointed no lunch or dinner meals available
Stayed 3 nights in Nov 2022
Response from Michael on 7 Jan 2023
Thanks for your review.

2/10 Terrible

Alan

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When my elderky parents tried to check in less than hour after this booking was made they wete turned away and told there were no rooms! I still have not received a refund !
Stayed 1 night in Oct 2022
Response from Michael on 12 Nov 2022
Dear Alan, We apologise for the confusion. The key was waiting in the room for your parents however we were not contacted to ask for the room number. I have checked the log of our night service and can see we were contacted for other enquiries so unsure who your parents contacted. The reason for no refund would be because the room was there waiting for you. All the best

8/10 Good

Annette

Stayed 1 night in Oct 2022

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Disappointing and old
So old and just hanging in there. Only 50 litre tank for hot water which is a 3 min shower each for 2 people. No toaster or microwave in the room. Would have appreciated fly spray as well.
Stayed 1 night in Oct 2022

8/10 Good

John

Liked: Cleanliness, amenities, property conditions & facilities
It's a clean, affordable place of accommodation. It is very old fashioned and would be better if it had a functioning and maintained swimming pool. It's clear the swimming pool on the property is not in a fit state to be used in the warmer months.
Stayed 2 nights in Oct 2022
Response from Manager on 10 Oct 2022
Thank you for your comments.

8/10 Good

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was comfortable and staff very helpful, generous and friendly
Stayed 2 nights in Sep 2022
Response from Manager on 10 Oct 2022
Thanks for your lovely comments