Staircase

Reviews of Catalonia Las Cortes Hotel

4 out of 5
Catalonia Las Cortes Hotel
C/del Prado 6, Madrid, Madrid

Reviews

9.6

Exceptional

Rating 10 - Excellent. 331 out of 424 reviews" "
Rating 8 - Good. 75 out of 424 reviews" "
Rating 6 - Okay. 13 out of 424 reviews" "
Rating 4 - Poor. 1 out of 424 reviews" "
Rating 2 - Terrible. 4 out of 424 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

James Greg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing more to share.
Stayed 3 nights in Apr 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were the most helpful that I have ever encountered. Nothing was too much trouble, we thought it was the best experience. The hotel is so well located with lots of cafes and bars and culture on the doorstep. Everywhere is walkable. We will be back for sure!
Stayed 3 nights in Apr 2024

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

john

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. great loation. Staff so helpful!!
Stayed 3 nights in Apr 2024

10/10 Excellent

Alastair

Stayed 8 nights in Mar 2024

10/10 Excellent

Clara, Upland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this. Otel and would certainly stay here again
Stayed 3 nights in Mar 2024

10/10 Excellent

IRIAMAR

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel Catalonia Las Cortes está en una localización excelente en el Centro de Madrid, a pasos del Museo del Prado y otros lugares de interés. El personal del hotel es muy profesional y amable. Las facilidades del hotel están en muy buenas condiciones. Nuestra estadía fue estupenda.
Stayed 2 nights in Mar 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in walking distance for the big art galleries and super tapas bars locally. All of the staff were helpful particularly those who served breakfast. A nice touch is the light snacks and drinks available in the afternoon. We would certainly recommend La Catalonia for a visit to Madrid.
Stayed 5 nights in Mar 2024

10/10 Excellent

Herbert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, beautiful, friendly, perfect location. Great breakfasts and gracious afternoon snacks.
Stayed 5 nights in Mar 2024
Response from Mariano - Front desk on 8 Apr 2024
Dear Mr. Herbert:thank you so much for your nice words towards us.It means that we do a good job, with our guests.Hope to see you again, send you warmest regards

10/10 Excellent

seiko

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very conveniently located. The staff, especially Mariano was very helpful, especially when my husband had problems with his flight being cancelled. The hotel was spacious and close to all the sites we wanted to see, including the Prado and the Reina Sophia museum. We could easily walk to Sol and the Plaza Mayor. Lots of dining options all around.
Stayed 2 nights in Mar 2024
Response from Hotel Catalonia Las Cortes on 8 Apr 2024
Dear Madame.thank you so much for your nice words.We try to effort every day for our guests.Wish you come back again, send you kindly regards

6/10 Okay

Ramesh

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Not worth your money
Great location with walking distance to all famous tourist places, restaurants and shopping. But the room is so small with no space to walk at all. Bathroom is very basic.
Stayed 2 nights in Dec 2023
Response from Mariano - Front desk on 12 Jan 2024
Thanks for your review.I send this, to the manager. Hope to see you againKindly regards

6/10 Okay

Julia

Liked: Cleanliness, staff & service
Cleanliness is top-notch. Only one thing not too pleased is the additional bed as it can be titled to one side and can be noisy.
Stayed 2 nights in Dec 2023
Response from Hotel Catalonia Las Cortes on 15 Jan 2024
Dear Julia,Thank you very much for taking a moment to express your opinion about our Hotel during your recent stay. All the team of Catalonia Las Cortes hope see you soon!Best regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Hotel Catalonia Las Cortes on 28 Dec 2023
Dear guest, Many thanks for your positive review, we are all looking forward to welcome you back soon again.With kind regards,

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the area and proximity to dining and shopping.
Stayed 2 nights in Nov 2023
Response from Mariano - Front desk on 30 Nov 2023
Thanks for the nice comment.Send you kindly regards

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful hotel in the heart of Madrid
Checked in with Javi and he not only reviewed the hotel amenities with us, He also gave us a map circling all the sites we should see and going over everything. Reception area, bar area and sitting area all very lovely. Beautiful original staircase up to our room on the third floor. Our room was spacious with high ceilings and a large comfortable bed. Plenty of lighting and French doors overlooking a side street. Plenty of plugs for charging all of our electrical devices, complementary tea and coffee for the morning and a nice big bathroom with tub/shower and great water pressure. Location was terrific midway between the Prado and the palace. Javi made reservations for dinner for us and had great suggestions for other eateries.
Stayed 2 nights in Nov 2023
Response from Hotel Catalonia Las Cortes on 28 Dec 2023
Dear Linda, We are truly glad to know you enjoyed our privileged location in the heart of Madrid, as well as the attention provided by our professional staff. Your comments suppose a great source of motivation for all the team! We hope to welcome you back soon! Kind regards,

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Excellent place! Great service, close to everything. We loved our stay!
Stayed 4 nights in Oct 2023
Response from Mariano - Front desk on 3 Dec 2023
Thanks for spend time leaving us your positive comment. We aprecciate that. Send you kindly regards

10/10 Excellent

jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous location to everything in the historical district. We stayed in a junior suite which offered spacious elegance with comfortable seating and bedding. Afternoon snacks offered were similar each day and only average. This boutique hotel's staff was excellent to deal with providing personal details for dining suggestions and directions to city attractions. It would have been helpful to have a hand railing in the shower area.
Stayed 7 nights in Oct 2023
Response from Hotel Catalonia Las Cortes on 20 Oct 2023
Thank you so much for taking a little time to write such a positive feedback. We are simply delighted that so many thing were of your liking. We will be waiting for you in your next visits to our always welcoming and friendly city. Best regards.

10/10 Excellent

Mark

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property and friendly staff.
Stayed 2 nights in Oct 2023
Response from Mariano - Front desk on 20 Oct 2023
Thank you very much for your nice comment of our hotel.We work hard every day for our guests.Hope to see you again, send you kindly regards

10/10 Excellent

Judy, Wantagh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent choice! Very nice hotel with helpful staff located in a great location close by Santa Ana Plaza and 10 min walk to several points of interest. Beds were very comfortable, room was spacious, bathroom also roomy with very nice shower pressure. I highly recommend this hotel.
Stayed 1 night in Oct 2023
Response from Mariano - Front desk on 20 Oct 2023
Dear Judy: thank you for he nice comment. We like to receive this words, our effort is valued.Hope to see you again, send you kindly regards

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great! They were very helpful. The room amenities were good.
Response from Mariano - Front desk on 2 Oct 2023
Thank you so much Mark, for your kindest words.Kindly regards

8/10 Good

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property, extremely well located.
Stayed 4 nights in Sep 2023
Response from Mariano - Front desk on 2 Oct 2023
Gracias por sus buenos comentarios.Esperamos verle con nosotros pronto.Saludos cordiales

10/10 Excellent

Savanna M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Mariano - Front desk on 21 Sept 2023
Thank you so much for your comments.We work so much for our guests.Send you regrads

10/10 Excellent

HOSAM

Travelled with family
Liked: Cleanliness, staff & service, amenities
Goos staff and helpful
Stayed 4 nights in Sep 2023
Response from Hotel Catalonia Las Cortes on 18 Sept 2023
Dear Hosam,On behalf of the whole staff we wanted to thank you personally for taking a little time so write such a positive feedback, we will be waiting for you in your next visit to Madrid but in the meantime we wish you all the best.

10/10 Excellent

ana

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, Marcos nos recibió a la 1 de la madrugada y fue excepcional. El hotel nos encantó!
Stayed 2 nights in Aug 2023
Response from Hotel Catalonia Las Cortes on 16 Sept 2023
Estimada Ana, Gracias por su comentario, nos encanta saber que tuvo una muy grata bienvenida por parte de nuestro recepcionista, le haremos saber. Esperamos volver a verla muy pronto. Hasta entonces reciba un cordial saludo.

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay in heart of Madrid
Lovely hotel, in a bustling area, lots of bars and eateries..hotel close to all the great sites Madrid has to offer. Staff very friendly, smiling and helpful. Special mention goes to breakfast waiter! Good night's sleep, comfortable bed, very quiet...plus every afternoon, nice selection of sandwiches, croissants, and drinks for guests!
Stayed 3 nights in Aug 2023
Response from Mariano - Front desk on 30 Aug 2023
Thank you so much for your kind comment.Hope to see you again, sending you best regards

8/10 Good

Germary

Stayed 2 nights in Aug 2023
Response from Hotel Catalonia Las Cortes on 18 Sept 2023
We are delighted that you liked your experience with us, we will be waiting for you to repeat. Best regards

8/10 Good

alfredo

Travelled with family
Liked: Amenities, property conditions & facilities
Good location and nice hotel with snacks included every day
Stayed 2 nights in Aug 2023
Response from Mariano - Front desk on 19 Aug 2023
Dear Alfredo: thank you for the special comment.Best regards

10/10 Excellent

Ana

Stayed 3 nights in Aug 2023
Response from Hotel Catalonia Las Cortes on 18 Sept 2023
Apreciada Ana,Nos alegra saber que estuvo tan a gusto en nuestras instalaciones, estaremos encantado de volver a recibirla muy pronto. Reciba un cordial saludo

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Central location; fantastic breakfast; large king size bed (8 feet wide); free coffee and free food (salads, croissants, bread, soup, hot dishes, sandwiches) during the day; nice sitting room; good shower; Only negative was a not so great air conditioning - it gets the room temperature down to maybe 23 celcius. Overall a very good hotel. I really liked the breakfast (fresh orange juice, fresh bread, cheese selection, chocolate croissants, full hot breakfast items).
Stayed 2 nights in Jul 2023
Response from Mariano - Front desk on 11 Jul 2023
Dear guest: thanks for your greatest comments.Send you kindly regards

10/10 Excellent

Pedro, Portola Valley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location!!!
Stayed 2 nights in Jul 2023
Response from Hotel Catalonia Las Cortes on 8 Jul 2023
As you have mentioned, our location is unbeatable so we hope to see you again really soon, in the meantime we wish you all the best.

10/10 Excellent

gale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
great location, nice rooms,
Stayed 2 nights in Jun 2023
Response from Hotel Catalonia Las Cortes on 2 Jul 2023
What a positive feedback, we appreciate it. We hope to see you again really soon, but in the meantime, we wish you all the best.

10/10 Excellent

Damirys

Stayed 5 nights in Jun 2023
Response from Mariano - Front desk on 4 Aug 2023
Dear guest:thanks for your good points.Send you best wishes

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2023
Response from Hotel Catalonia Las Cortes on 24 Jun 2023
Thank you for your positive feedback, we hope to see you soon. Take care

8/10 Good

Enrique

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location plus high standard
Understated hotel. Excellent location. Good sized rooms and bathrooms and well presented lobby area. Would definitely recommend. The Catalonia chain is well known for its high standards. This hotel is no exception.
Stayed 1 night in Jun 2023
Response from Hotel Catalonia Las Cortes on 18 Jun 2023
Dear Enrique, we are simply delighted that so many things were of your liking. We work really hard every day to give the very best of us and this means that we are on the good path. We hope to see you really soon, take care.

10/10 Excellent

Jose M.

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2023
Response from Hotel Catalonia Las Cortes on 18 Jun 2023
Muchas gracias por su amable puntuación, esperamos volver a verle muy pronto con nosotros, hasta entonces, reciba un cordial saludo

10/10 Excellent

Geoffrey, Bronxville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from Hotel Catalonia Las Cortes on 18 Jun 2023
Thank you so much for your feedback. We wish you all the best.

10/10 Excellent

Cecilia, Charlevoix

Stayed 5 nights in May 2023
Response from Hotel Catalonia Las Cortes on 23 Jun 2023
On behalf of the hotel's crew, thank you so much for having left such a positive score. Best wishes, we hope to see you again soon

6/10 Okay

DEBRA, PALM CITY

Travelled with group
Liked: Staff & service
The hotel room was very plain. No pictures on the wall. Not enough with mirror options. 2 people in the bathroom was tight. No iron or other niceties typically offered in the rooms. It was a comfortable room but some of the normal freebies were not available.
Stayed 3 nights in May 2023
Response from Hotel Catalonia Las Cortes on 18 Jun 2023
Dear Debra, thank you for sharing your opinion with us. We hope to see you really soon with us if you want to explore our amazing city again. Take care.

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Central location, easy walk to Prado...very friendly front desk staff...great breakfast
Stayed 3 nights in May 2023
Response from Sheila - Front Desk on 13 May 2023
Dear William;We are pleased to read your comment, it means that our objective has been achieved.Thanks again and we look forward to seeing you in the near future.Best regards

10/10 Excellent

Frances

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in downtown Madrid
This is one of the best hotel we’ve stayed at, and that’s comparing hotels in many countries. It definitely warrants the 4-star rating with its newly renovated condition and superb service, Mariano and Javl were always patient with our questions and requests. All staff members were professional and courteous. We couldn’t have asked for a better locations, all sightseeing hotspots were within 5-15 min walking distance. We didn’t have to use taxi, metro or bus. The afternoon snacks were a great feature, the options were surprisingly good.
Hot sandwiches for afternoon snack
Afternoon snack selection
Cold sandwiches for afternoon snacks
Stayed 3 nights in Apr 2023
Response from Hotel Catalonia las Cortes on 25 Apr 2023
Dear Frances. We are truly delighted that so many things were of your liking, as our unbeatable location, and terrific staff. Your positive feedback is very much appreciated, thank you for sharing it not only with us, but with other users and guests. We really hope you repeat the experience with us again, but in the meantime we wish you all the best.

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2023
Response from Mariano - Front desk on 16 Apr 2023
Dear guest:thanks for your comment. Hope to see you again Kindly regards

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2023
Response from Sheila - Front Desk on 13 May 2023
Dear Julio;thanks for your comment. Hope to see you again Kindly regards

10/10 Excellent

MOISES

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, cuartos grandes y limpios y zona inmejorable, cerca de museos y restaurantes pero sin mucho ruido.
Stayed 4 nights in Apr 2023
Response from Hotel Catalonia las Cortes on 14 Apr 2023
Apreciado Moises. Muchas gracias por su amable comentario. Esperamos que vuelva a elegirnos para hospedarse con nosotros en su próximo viaje a Madrid, hasta entonces reciba un cordial saludo.

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's got a great location, close to the museums, parks, and other major sites in central Madrid. Lots of good restaurants nearby that the staff recommended.
Stayed 4 nights in Apr 2023
Response from Hotel Catalonia las Cortes on 10 Apr 2023
Dear Joseph, your positive feedback is very much appreciated, thank you for sharing it not only with us, but with other users and guests. We are delighted that our unbeatable location was of your liking. We hope to see you again very soon. Kind regards.

10/10 Excellent

diane

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excellent hotel. Great location. Clean and quiet !
Stayed 3 nights in Mar 2023
Response from Mariano - Front desk on 1 Apr 2023
Dear Madame: thanks for your excellent opinion. It is very nice to read this kind of comment. It means that we do a very good job.Hope to see you againKindly regards

10/10 Excellent

Michele, new york

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful stay at quiet, elegant hotel in a convenient location on the Calle Del Prado, which was a beautiful, small tree-lined street and less busy than expected. Easy walk to the Prado, Reiña Sofía and Thyssen-Bornemisza museums. Close to numerous restaurants, small cafes, small shops and a few plazas with outdoor dining that were more touristy. Quick walk to Antón Martín Metro stop. Staff was very welcoming and helpful. Excellent breakfast at the hotel.
Stayed 4 nights in Mar 2023
Response from Hotel Catalonia las Cortes on 23 Mar 2023
Appreciated Michele. Receiving such a nice review is always more than welcome. On behalf of the whole staff we wanted to thank you personally for having trusted us to spend some time in our amazing city. We hope to see you really soon, but in the meantime we wish you all the best.

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Hotel In The Heart Of Madrid
Wonderful stay in this really lovely hotel. Right in the heart of the best part of the amazing city of Madrid. Everything you would want to see is within walking distance. Great friendly, totally professional and very helpful staff Can very highly recommend
Stayed 4 nights in Mar 2023
Response from Hotel Catalonia Las Cortes. on 21 Mar 2023
Dear Gerry:Your positive feedback is very much appreciated, thank you for sharing it not only with us, but with other users and guests. We are delighted that our unbeatable location was of your liking. We see that you have highlighted the efficiency and professionalism of our terrific staff, so we are really thankful. We really hope you repeat the experience with us, but in the meantime we wish you all the best.

10/10 Excellent

katherine

Liked: Staff & service, property conditions & facilities, room comfort
Perfect hotel, perfect location
We had a wonderful stay at Catalonia Las Cortes Hotel. The staff were friendly and helpful. The room was large, clean and quiet. The bathroom had both a shower and a tub. The hotel is on a small street with flowering trees (in spring) near the Prado, near restaurants and not far from the San Miguel market.
Stayed 1 night in Mar 2023
Response from Hotel Catalonia Las Cortes on 18 Mar 2023
Dear guest, What an amazingly positive review, it is very much appreciated. We are delighted that so many thing were of your liking, every day we work really hard from every single department trying always to offer the very best of us so receiving feedbacks as yours tells us that we are on the correct path. We hope to see you soon in our facilities again, but in the meantime we wish you all the best.

8/10 Good

Mordechai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2023
Response from Hotel Catalonia las Cortes on 11 Mar 2023
Dear Mordechai, thank you for your punctuation, we hope you had a nice stay with us

10/10 Excellent

Koré

Stayed 1 night in Feb 2023
Response from Hotel Catalonia las Cortes on 11 Mar 2023
Dear Koré, thank you for your stayt with us. We hope to see you back soon