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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Guest reviews

4.0 out of 5 Very good
586 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Breakfast Available
Laundry
Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Contactless check-out

Map

Explore the area

Popular LocationHamilton Central Business District5 min walk
Popular LocationWaikato Stadium9 min walk
Popular LocationFounders Theatre12 min walk
AirportHamilton (HLZ-Hamilton Intl.)35 min drive

Choose dates to view prices

  • 2 Bedroom Motel Unit

    3.7/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 6
    • 1 Queen Bed and 4 Single Beds
    More details2 Bedroom Motel Unit
  • 1 Bedroom Motel Unit

    4.3/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 4
    • 1 Queen Bed and 2 Single Beds
    More details1 Bedroom Motel Unit
  • Superior Twin Queen

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Twin Queen
  • Standard Twin Queen

    4.6/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsStandard Twin Queen
  • Superior Plus Twin Queen

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    • 2 Queen Beds
    More detailsSuperior Plus Twin Queen

About this area

Hamilton

Heartland Ambassador Hotel Hamilton is located in Hamilton. The area's natural beauty can be seen at Hamilton Gardens and Claudelands Park, while Founders Theatre and Waikato Museum of Art and History are cultural highlights. Travelling with kids? Consider Waterworld and Kartsport Hamilton.
Visit our Hamilton travel guide
View map
Popular Location

What's nearby

  • Hamilton Central Business District - 5 min walk
  • Waikato Stadium - 9 min walk
  • Prodrive Golf - 12 min walk
  • Founders Theatre - 12 min walk
  • Seddon Park - 16 min walk

Getting around

  • AirportHamilton (HLZ-Hamilton Intl.) - 35 min drive

Restaurants

  • The Helm - 3 min walk
  • Speights Ale House - 5 min walk
  • Jaipur Walla - 8 min walk
  • Thai Classic Cuisine - 9 min walk
  • The Londoner - 11 min walk

About this property

Heartland Ambassador Hotel Hamilton

3-star, family-friendly hotel near SkyCity Hamilton
An outdoor pool, a spa tub and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. All 51 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and MP3 docking stations. LCD TVs, room service (during limited hours) and free local calls are among the other amenities available to guests.
Heartland Ambassador Hotel Hamilton offers 51 forms of accommodation with MP3 docking stations and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 8.00-23.00 for adults and NZD 8.00-23.00 for children
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Hot tub

Family friendly

  • Children's pool
  • Dry cleaning service
  • Free babysitting/childcare
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 30-inch LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

See similar properties

Policies

Check-in

Check-in between 2:00 PM and 8:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:30 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 8.00 and NZD 23.00 for adults, and NZD 8.00 and NZD 23.00 for children (approximately)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Noise-free guestrooms cannot be guaranteed

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

This Motel property has been rated 3 stars.

Property is also known as

Quality Ambassador Hamilton
Heartland Ambassador Hotel
Quality Hotel Ambassador Hamilton
Quality Hotel @ Ambassador Hamilton
Quality Hotel @ Ambassador
Quality @ Ambassador Hamilton
Quality Inn Hamilton
Quality @ Ambassador
Heartland Ambassador
Heartland Ambassador Hotel
Heartland Ambassador Hamilton
Heartland Ambassador
Motel Heartland Ambassador Hotel Hamilton Hamilton
Hamilton Heartland Ambassador Hotel Hamilton Motel
Motel Heartland Ambassador Hotel Hamilton
Heartland Ambassador Hotel Hamilton Hamilton
Quality Hotel @ The Ambassador
Quality Hotel Ambassador
Heartland Ambassador Hamilton
Heartland Ambassador Hotel Hamilton Hotel
Heartland Ambassador Hotel Hamilton Hamilton
Heartland Ambassador Hotel Hamilton Hotel Hamilton

Frequently asked questions

Can I cancel my reservation for free at Heartland Ambassador Hotel Hamilton and receive a full refund?
Yes, Heartland Ambassador Hotel Hamilton offers free cancellation on select room rates, because flexibility matters! Please refer to Heartland Ambassador Hotel Hamilton cancellation policy on our site for more details about any exclusions or requirements.
Does Heartland Ambassador Hotel Hamilton have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Heartland Ambassador Hotel Hamilton pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Heartland Ambassador Hotel Hamilton?
Self-parking is free at this property.
What time is check-in at Heartland Ambassador Hotel Hamilton?
Check-in is from 2:00 PM to 8:30 PM. Late check-in is available during limited hours.
What time is check-out at Heartland Ambassador Hotel Hamilton?
Checkout is at 10:00 AM.
Where is Heartland Ambassador Hotel Hamilton located?
This family-friendly Hamilton hotel is within 1 mi (2 km) of Hamilton Central Business District and SkyCity Hamilton. Waikato Hospital and Hamilton Gardens are also within 3 miles (5 km).
4.0
Very good
5 - Excellent
197
4 - Good
244
3 - Okay
88
2 - Poor
38
1 - Terrible
19

4.0/5

Cleanliness

4.2/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

4/5 Good

Travelled with family and small children, Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hot pool. Sky lacking channel for children. Overall experience was fine.
Stayed 3 nights in Oct 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
I feel that the photos about the property was unique
Stayed 1 night in Oct 2020

3/5 Okay

Happy face iconLiked: Staff & service
I could hear people above moving around and their tv through the ceiling. I recommend not staying on a Saturday since the Hotel gets used for partying. Both nights I stayed my sleep was disturbed by other guests. The doors bang shut.
Stayed 2 nights in Sep 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, spacious room and nice clean facilities.
Stayed 1 night in Aug 2020

2/5 Poor

Travelled with family
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities, property conditions & facilities
the room looked nice but the bed was uncomfortable, we had a heat pump in the room but it didn't heat the room, we still felt cold.
Stayed 1 night in Aug 2020