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Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Outdoor pool, pool umbrellas, pool loungers
Terrace/patio

Guest reviews

4.0 out of 5 Very good
567 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Parking included
Breakfast Available
Laundry
Room service

Cleaning and safety practices

Cleaned with disinfectant
Hand sanitiser provided
Contactless check-out

Map

Explore the area

Popular LocationWaikato Stadium9 min walk
Popular LocationProdrive Golf12 min walk
Popular LocationFounders Theatre12 min walk
AirportHamilton (HLZ-Hamilton Intl.)37 min drive

Choose dates to view prices

  • Superior Twin Queen

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    More detailsSuperior Twin Queen
  • 1 Bedroom Motel Unit

    4.3/5 guest room rating

    Room amenities

    • 40 sq m
    • Sleeps 4
    More details1 Bedroom Motel Unit
  • Standard Twin Queen

    4.5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    More detailsStandard Twin Queen
  • 2 Bedroom Motel Unit

    3.8/5 guest room rating

    Room amenities

    • 50 sq m
    • Sleeps 6
    More details2 Bedroom Motel Unit
  • Superior Plus Twin Queen

    5/5 guest room rating

    Room amenities

    • 25 sq m
    • Sleeps 4
    More detailsSuperior Plus Twin Queen

About this area

Hamilton

Heartland Ambassador Hotel Hamilton is located in Hamilton. The area's natural beauty can be seen at Hamilton Gardens and Claudelands Park, while Founders Theatre and Waikato Museum of Art and History are cultural highlights. Travelling with kids? Consider Monavale Blueberries, or check out an event or a game at Waikato Stadium.

Visit our Hamilton travel guide
Map
Popular Location

What's nearby

  • Hamilton Central Business District - 1 min walk
  • Waikato Stadium - 9 min walk
  • Prodrive Golf - 12 min walk
  • Founders Theatre - 12 min walk
  • Seddon Park - 16 min walk

Getting around

  • Hamilton (HLZ-Hamilton Intl.) - 37 min drive

About this property

Heartland Ambassador Hotel Hamilton

3-star, family-friendly hotel near SkyCity Hamilton
An outdoor pool, a spa tub and a children's pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include dry cleaning, laundry facilities and tour/ticket assistance. All 51 rooms provide conveniences such as fridges and electric kettles, plus free WiFi and MP3 docking stations. LCD TVs, room service (during limited hours) and free local calls are among the other amenities available to guests.
Heartland Ambassador Hotel Hamilton offers 51 forms of accommodation with MP3 docking stations and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An outdoor pool, a children's pool and a spa tub are on site.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-out

Safety measures

Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:00 AM: NZD 8.00-23.00 for adults and NZD 8.00-23.00 for children
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Hot tub

Family friendly

  • Children's pool
  • Dry-cleaning service
  • Free babysitting/childcare
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Lift

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • English

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Roll-in shower

More

  • Smoke-free property

Room amenities

Bedroom

  • Heating
  • Linens

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination
  • Towels

Entertainment

  • 30-inch LCD TV
  • MP3 dock
  • Premium channels

Food and drink

  • Electric kettle
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in between 2:00 PM and 8:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:30 PM
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Breakfast fee: between NZD 8.00 and NZD 23.00 for adults, and NZD 8.00 and NZD 23.00 for children (approximately)
  • Credit card charges are subject to a surcharge of 1.5 per cent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
Noise-free guestrooms cannot be guaranteed
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays
Guests are provided with hand sanitiser
Contactless check-out is available

We should mention

Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

National rating

Qualmark® assigns an official star rating for accommodation in New Zealand. This Motel property has been rated 3 stars.
Official New Zealand Rating provided by Qualmark®

Property is also known as

Quality Hotel @ Ambassador Hamilton
Quality @ Ambassador Hamilton
Quality Inn Hamilton

Frequently asked questions

Can I cancel my reservation for free at Heartland Ambassador Hotel Hamilton and receive a full refund?
Yes, Heartland Ambassador Hotel Hamilton offers free cancellation on select room rates, because flexibility matters! Please refer to Heartland Ambassador Hotel Hamilton cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is this property pet-friendly?
No, only service animals are welcome at the property.
How much is parking at this hotel?
Self-parking is free at this property.
What time is check-in at Heartland Ambassador Hotel Hamilton?
Check-in is from 2:00 PM to 8:30 PM. Late check-in is available during limited hours.
What time is check-out at this property?
Checkout is at 10:00 AM.
Where is this property located?
This family-friendly Hamilton hotel is within 1 mi (2 km) of Hamilton Central Business District and SkyCity Hamilton. Waikato Hospital and Hamilton Gardens are also within 3 miles (5 km).

Guest reviews

Overall score and ratings for Heartland Ambassador Hotel Hamilton

4.0
Very good
567 reviews
5 - Excellent
191
4 - Good
236
3 - Okay
86
2 - Mediocre
36
1 - Poor
18
4.0
Cleanliness
4.2
Service and Staff
3.7
Amenities
3.6
Property condition
5.0 out of 5 Excellent
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent service, spacious room and nice clean facilities.

Stayed 1 night in Aug 2020
2.0 out of 5 Poor
  • Liked: Staff & service
  • Disliked: Amenities, property conditions & facilities

the room looked nice but the bed was uncomfortable, we had a heat pump in the room but it didn't heat the room, we still felt cold.

Stayed 1 night in Aug 2020
4.0 out of 5 Good
  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great friendly staff, young people had rented a room close by .. making a lot of noise, but duty manager spoke to them and all went quiet .. so Thankyou. We had the full breakfast and it was fantastic. Would different recommend 👍👍👍

Stayed 1 night in Jul 2020
1.0 out of 5 Terrible
  • Liked: Cleanliness, property conditions & facilities

Accommodation was great. Very noisy traffic and guests. Would not recommend

Stayed 2 nights in Jun 2020
4.0 out of 5 Good
    This traveller didn’t leave comments with their review
    Stayed 1 night in Jun 2020